skip to main content
10.1145/1394445.1394464acmconferencesArticle/Chapter ViewAbstractPublication PagesdisConference Proceedingsconference-collections
research-article

CityFlocks:designing social navigation for urban mobile information systems

Published:25 February 2008Publication History

Abstract

CityFlocks is a mobile system enabling visitors and new residents in a city to tap into the knowledge and experiences of local residents, so as to gather information about their new environment. Its design specifically aims to lower existing barriers of access and facilitate social navigation in urban places. This paper presents a design case study of a mobile system prototype that offers an easy way for information seeking new residents or visitors to access tacit knowledge from local people about their new community. In various user tests we evaluate two general user interaction alternatives - direct and indirect social navigation - and analyse under what conditions which interaction method works better for people using a mobile device to socially navigate urban environments. The outcomes are relevant for the user interaction design of future mobile information systems that leverage off of a social navigation approach.

References

[1]
Beyer, Hugh, Holzblatt and Karen Contextual design: defining customer-centered systems. Morgan Kaufmann, San Francisco, 1998.
[2]
Brown, B., Chalmers, M., Bell, M., Hall, M., MacColl, I. and Rudman, P., Sharing the square: Collaborative Leisure in the City Streets. in Proceedings of the Ninth European Conference on Computer-Supported Cooperative Work, (Paris, France, 2005).
[3]
Burrell, J. and Gay, G. K. E-graffiti: evaluating real-world use of a context-aware system. Interacting with Computers, 14 (4). 301--312.
[4]
Dieberger, A. Providing spatial navigation for the World Wide Web. in Frank, A. U. and Kuhn, W. eds. Spatial Information Theory, Proceedings of Cosit '95, Springer, Semmering, Austria, 1995, 93--106.
[5]
Dieberger, A. Social Connotations of Space in the Design for Virtual Communies and Social Navigation. in Höök, K., Benyon, D. and Munro, A. J. eds. Designing information spaces: the social navigation approach, Springer, London, 2003, 293--313.
[6]
Dieberger, A. Supporting Social Navigation on the World-Wide Web. International Journal of Human-Computer Studies, special issue on innovative applications of the Web, 46. 805--825.
[7]
Dieberger, A., Dourish, P., Höök, K., Resnick, P. and Wexelblat, A. Social navigation; techniques for building more usable systems. Interactions, 7 (6). n/a.
[8]
Dourish, P. and Chalmers, M. Running Out of Space: Models of Information Navigation HCI'94, Glasgow, UK, 1994.
[9]
Erickson, T. and Kellogg, W. A. Social Translucence: An Approach to Designing Systems that Support Social Processes. ACM Transactions on Computer-Human Interaction, 7 (1). 59--83.
[10]
Espinoza, F., Persson, P., Sandin, A., Nyström, H., Cacciatore, E. and Bylund, M. GeoNotes: Social and Navigational Aspects of Location-Based Information Systems. Abowd, Brumitt and Shafer eds. Ubicomp 2001: Ubiquitous Computing, International Conference, Springer, Atlanta, Georgia, 2001, 2--17.
[11]
Forsberg, M., Höök, K. and Svensson, M., Design Principles for Social Navigation Tools. in UI4All, (Stockholm, Sweden, 1998).
[12]
Foth, M. Facilitating Social Networking in Inner-City Neighborhoods. IEEE Computer, 39 (9). 44--50.
[13]
Foth, M. Urban Informatics: Community Integration and Implementation. Hershey, PA: Information Science Reference, IGI Global., 2008, in press.
[14]
Foth, M. and Hearn, G. Networked Individualism of Urban Residents: Discovering the Communicative Ecology in Inner-City Apartment Complexes. Information, Communication & Society, 10 (5). 749--772.
[15]
Fröhlich, P., Simon, R., Baillie, L., Roberts, J. L., Murry-Smith, R., Jones, M. and Nair, R. Workshop on Mobile Spatial Interaction CHI 2007, San Jose, CA, USA, 2007.
[16]
Höök, K., Benyon, D. and Munro, A. J. Designing information spaces: the social navigation approach. Springer, London New York, 2003.
[17]
Jaokar, A. and Fish, T. Mobile Web 2.0: the innovator's guide to developing and marketing next generation wireless mobile applications. Futuretext, London, 2006.
[18]
Kjeldskov, J. and Paay, J. Just-for-us: a context-aware mobile information system facilitating sociality. ACM International Conference Proceeding Series; Proceeding of the 7th international conference on Human computer interaction with mobile devices & services table of contents, Vol. 111. 23--30.
[19]
Klaebe, H., Foth, M., Burgess, J. and Bilandzic, M., Digital Storytelling and History Lines: Community Engagement in a Master-Planned Development. in 13th International Conference on Virtual Systems and Multimedia (VSMM'07), (Brisbane, Australia, 2007).
[20]
Lancaster University. The GUIDE Project. (http://www.guide.lancs.ac.uk/overview.html)
[21]
McDonald, D. W. and Ackerman, M. S. Expertise Recommender: A Flexible Recommendation System and Architecture CSCW 2000, Philadelphia, P. A., 2000.
[22]
McDonald, D. W. and Ackerman, M. S. Just Talk to Me: A Field Study of Expertise Location CSCW 98, Seattle, Washington, USA, 1998.
[23]
O'Reilly, T. What Is Web 2.0 - Design Patterns and Business Models for the Next Generation of Software, 2005.
[24]
Preece, J., Rogers, Y. and Sharp, H. Interaction Design: Beyond Human-Computer Interaction. John Wiley & Sons, New York, 2002.
[25]
Proboscis. Urban Tapestries, 2003. (http://research.urbantapestries.net/)
[26]
Rohs, M. Real-World Interaction with Camera Phones. in Ubiquitous Computing Systems, Springer, Berlin/Heidelberg, 2005, 74--89.
[27]
Rosson, M. B. and Carroll, J. M. Usability engineering: scenario-based development of human-computer interaction. Academic Press, San Francisco, 2002.
[28]
Satchell, C. Contextualising Mobile Presence with Digital Images 2nd International Workshop on Pervasive Image Capturing and Sharing, Orange County, California, 2006.
[29]
Satchell, C. The Swarm: Facilitating Fluidity and Control in Young People's Use of Mobile Phones. in Proceedings of OzCHI 2003: New directions in interaction, information, environments, media and technology, Brisbane, Australia, 2003.
[30]
Surowiecki, J. The wisdom of crowds: why the many are smarter than the few and how collective wisdom shapes business, economies, societies, and nations. Doubleday, New York, 2004.
[31]
Svensson, M. Defining, Designing and Evaluating Social Navigation Department of Computer and Systems Sciences, Stockholm University, Stockholm, 2002.
[32]
Svensson, M., Höök, K. and Cöster, R. Designing and Evaluating Kalas: A Social Navigation System for Food Recipes. Computer-Human Interaction, 12 (3). 374--400.
[33]
Tungare, M., Burbey, I. and Perez-Quinones, Evaluation of a location-linked notes system. in 44th ACM Southeast Regional Conference, (Melbourne, Florida, 2006), 494--499.
[34]
Vander Wal, T. Folksonomy Coinage and Definition, 2007.
[35]
Wexelblat, A. and Maes, P. Footprints: History-Rich Tools for Information Foraging SIGCHI conference on Human factors in computing systems: the CHI is the limit, Pittsburgh, Pennsylvania, United States 1999, 270--277.

Cited By

View all
  • (2024)What's the Rush?: Alternative Values in Navigation Technologies for Urban PlacemakingProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642470(1-17)Online publication date: 11-May-2024
  • (2022)Increasing Socio-Spatial Connectedness Among Students: A Location-Based AR Social Media Network ApproachExtended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491101.3519681(1-7)Online publication date: 27-Apr-2022
  • (2021)(Don't) Mind the StepProceedings of the ACM on Human-Computer Interaction10.1145/34885375:ISS(1-18)Online publication date: 5-Nov-2021
  • Show More Cited By

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM Conferences
DIS '08: Proceedings of the 7th ACM conference on Designing interactive systems
February 2008
487 pages
ISBN:9781605580029
DOI:10.1145/1394445
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from[email protected]

Sponsors

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published:25 February 2008

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. expertise finding
  2. geotagging
  3. information systems
  4. interaction design
  5. knowledge networks
  6. locative media
  7. mobile services
  8. mobile web 2.0
  9. social navigation
  10. urban informatics

Qualifiers

  • Research-article

Funding Sources

Conference

DIS08
Sponsor:
DIS08: Designing Interactive Systems Conference 2008
February 25 - 27, 2008
Cape Town, South Africa

Acceptance Rates

Overall Acceptance Rate 1,158 of 4,684 submissions, 25%

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)24
  • Downloads (Last 6 weeks)2
Reflects downloads up to 09 Nov 2024

Other Metrics

Citations

Cited By

View all
  • (2024)What's the Rush?: Alternative Values in Navigation Technologies for Urban PlacemakingProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642470(1-17)Online publication date: 11-May-2024
  • (2022)Increasing Socio-Spatial Connectedness Among Students: A Location-Based AR Social Media Network ApproachExtended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491101.3519681(1-7)Online publication date: 27-Apr-2022
  • (2021)(Don't) Mind the StepProceedings of the ACM on Human-Computer Interaction10.1145/34885375:ISS(1-18)Online publication date: 5-Nov-2021
  • (2021)Navigating Illness, Finding Place: Enhancing the Experience of Place for People Living with Chronic IllnessProceedings of the 4th ACM SIGCAS Conference on Computing and Sustainable Societies10.1145/3460112.3471955(173-187)Online publication date: 28-Jun-2021
  • (2021)Leveraging Transmedia storytelling to engage tourists in the understanding of the destination’s local heritageMultimedia Tools and Applications10.1007/s11042-021-10949-2Online publication date: 7-Jun-2021
  • (2019)Geographical Design: Spatial Cognition and Geographical Information ScienceSynthesis Lectures on Human-Centered Informatics10.2200/S00921ED2V01Y201904HCI04312:3(i-69)Online publication date: 16-May-2019
  • (2019)An Exploratory Study for Evaluating the Use of Floor Visualisations in Navigation DecisionsExtended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems10.1145/3290607.3312803(1-6)Online publication date: 2-May-2019
  • (2019)City ExplorerProceedings of the 2019 CHI Conference on Human Factors in Computing Systems10.1145/3290605.3300571(1-15)Online publication date: 2-May-2019
  • (2019)The role of a location-based city exploration game in digital placemakingBehaviour & Information Technology10.1080/0144929X.2019.169789939:6(624-647)Online publication date: 11-Dec-2019
  • (2018)Skunkworks finderProceedings of the 30th Australian Conference on Computer-Human Interaction10.1145/3292147.3292169(145-155)Online publication date: 4-Dec-2018
  • Show More Cited By

View Options

Get Access

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online witheReader.

eReader

Media

Figures

Other

Tables

Share

Share

Share this Publication link

Share on social media