go90was an AmericanInternet televisionservice andmobile appowned and operated byVerizon Communications.The service was positioned as amobile-oriented "social entertainment platform" targeted primarily towardsmillennials,featuring a mixture of new and acquired content from various providers. The service was available exclusively within the United States.
 | |
| Industry | Online video |
|---|---|
| Founded | October 1, 2015 |
| Defunct | July 31, 2018 |
| Headquarters | United States |
Key people | Brian Angiolet (SVP Chief Content Officer), Richard Tom (GM and CTO, Verizon Digital Entertainment) |
| Products | Streaming service Television Movies |
| Owner | Verizon Communications |
The service was plagued by an unsuccessful launch, credited to poor content discoverability and a lack of firm content strategy, resulting in managerial turnover (including a relaunch of the service by the staff of Verizon acquisition and former competitor,Vessel). Including acquisitions that became the basis of the service (such asIntel's OnCue project, and later Vessel), it was estimated that Verizon had spent $1.2 billion on the service.[1]
On July 31, 2018, after attempts to promote go90's content via Verizon'sAOLandYahoo!properties (including blogging platformTumblr), the service was shut down.
History
editIn January 2014, Verizon acquired the talent and assets of OnCue—a then-planned subscription streaming service in development byIntel—for around $200 million.[2][3][4]In September 2015, Verizon unveiled a streaming service based on the assets, known as go90. It was described as being a mobile-first "social entertainment platform" targetingmillennialdemographics, featuring video content from various partners, as well as features such as the ability to join "crews" related to shows, and to create clips from its shows and share them on social networks. The name "go90" referred to the practice of rotating asmartphonetolandscape orientationto watch videos, a 90-degree rotation.[5]Verizon planned to leverage ad technology and content assets it acquired in its purchase ofAOL,[6][7][8]and to release 50-55 new, short episode series.[9]
Brian Angiolet, Verizon's senior vice president of consumer products, served as initial head of the service.[10][1]Chip Canter, formerly ofNBCUniversal,was brought on as general manager in March 2016, and hired Ivana Kirkbride, formerly ofYouTube,as chief content officer. Under Canter, the service's content strategy shifted to one focusing on a wider variety of content in genres that had been performing well, such as gaming, music, sci-fi, sports (including live events), and dramas targeting young women.[11][12][1][13][14]The service also planned to take a more granular approach to content acquisition, and lessen its aggressive focus on primarily targeting mobile platforms.[14]
Under Angiolet's direction as Global Content Chief, Verizon made multiple investments and acquisitions in an effort to bolster go90.[9]In April 2016, Verizon acquired a 24.5% stake inAwesomenessTV,a digital media studio and YouTubeMCNtargeting youth and teenagers, for around $159 million (valuing AwesomenessTV at $650 million).DreamWorks AnimationandHearst Corporationalso owned stakes in the company.[15]Verizon invested $180 million over multiple years for AwesomenessTV to produce content for go90.[16]A joint venture with Hearst,Verizon Hearst Media Partners,also acquiredComplex Mediain a deal reportedly valuing the company at $250 to $300 million.[17][18][19]
Failed launch, Vessel acquisition
editDespite high expectations from Verizon, go90's first year of operations was unsuccessful; partners reported that their content was drawing a minuscule audience (with most content only receiving view counts within the thousands, although some, such asThe Runner,were able to reach at least a million), and that even under Canter's leadership, the service lacked clear content and distribution strategies.[20]Digidayreported via go90 employees that Verizon's executives "were so consumed early on with the idea of providing a large quantity of high-quality content, that they never showed any focus. There was no indication that Verizon actually knew the audience that they were trying to reach."[1]Insiders also noted that not enough internal metadata was provided to categorize go90's videos, which hampered search and discoverability. Verizon hired contractors to manually compose this information in a process only intended to take three months, however, the process took nearly a year to complete.[14]In May 2016, Verizon CEOLowell McAdamadmitted that go90 may have been "a little bit overhyped," backpedaling on previous pronouncements and the implications of major business and media investments.[21]
On October 26, 2016, Verizon acquiredVessel,a streaming video startup led by formerHuluexecutives,Jason Kilarand Richard Tom.[22]The purchase was atalent acquisition,resulting in Vessel being shut down at the end of the month, and its staff re-assigned to work on go90. Kilar departed from the company.[23][24]On January 23, 2017, it was reported that Verizon had laid off 155 go90 employees from its San Jose office, which had been displaced by the acquired Vessel staff. Tom was appointed as chief technology officer of Verizon Digital Entertainment.[25][26]During Verizon's fourth-quarter earnings report the next day, it was revealed that average daily usage of the go90 app was "consistent sequentially at about 30 minutes per viewer." In early February, a Verizon spokesperson toldFierceVideothat the service had seen organic growth over the past two months.[27]
In late March 2017, go90 released a significant redesign of its mobile app, which was designed to help improve discovery and content recommendations and prioritize live content (such as sports) within the interface. The redesign also incorporated the "motion poster" concept for advertisement displays that originated from Vessel.[28][29]Chip Canter was replaced as general manager in April 2017 by Tom.[12]The following month, it was reported that go90's app had 2.1 million average monthly users.[30]
Original content
editgo90 featured original series, such asMr. Student Body President,My Dead Ex,The Runner(which was produced byBen AffleckandMatt Damon),T@gged,Tween Fest,Street Fighter: ResurrectionandTransformers: Prime Wars Trilogy.Its original series were acquired from studios such asCollegeHumor,Funny or Die,Nerdist Industries,Machinima,MTV,andRooster Teeth Productions,among others.,[31]as well as producers like Ben Affleck, Matt Damon,[32]LeBron James,[33]andRob Gronkowski(who hosted and executive produced aShark Tank-like series entitledMVPfor two seasons).[34]
In 2017, go90 began a three-year deal with theNational Women's Soccer Leagueto stream all games not aired on television.[35]
Original series
edit| Title | Genre | Premiere | Seasons/Episodes | Status |
|---|---|---|---|---|
| Betch | Comedy | October 1, 2015 | 4 season, 42 episodes | Ended |
| Guidance | Teen drama | October 18, 2015 | 3 season, 27 episodes | Ended |
| Lizzie | Animation | January 22, 2016 | 1 season, 13 episodes | Ended |
| Street Fighter: Resurrection | Action | March 15, 2016 | 1 season, 4 episodes | Ended |
| Relationship Status | Drama | April 29, 2016 | 3 season, 35 episodes | Ended |
| Miss 2059 | Science fiction Comedy |
June 21, 2016 | 2 season, 24 episodes | Ended |
| The Runner | Reality | July 1, 2016 | 1 season, 30 episodes | Ended |
| T@gged | Teen drama | July 19, 2016 | 2 season, 23 episodes | Moved toHulu(season 3) |
| Transformers: Prime Wars Trilogy | Science fiction Animation |
August 2, 2016 | 3 season, 28 episodes | Ended |
| Tween Fest | Comedy | August 3, 2016 | 1 season, 8 episodes | Ended |
| Rush | Drama Action |
September 20, 2016 | 1 season, 5 episodes | Ended |
| Mr Student Body President | Comedy | September 22, 2016 | 4 season, 40 episodes | Ended |
| Sleep Tight | Horror | October 4, 2016 | 1 season, 9 episodes | Ended |
| Happy Wheels: The Series | Adult animation Comedy |
November 15, 2016 | 1 season, 9 episodes | Ended |
| QB1: Beyond the Lights | Documentary Sports |
February 13, 2017 | 2 season, 20 episodes | Moved toNetflix(season 3) Tubi(season 4) |
| Confess | Drama | April 7, 2017 | 1 season, 7 episodes | Ended |
| Snatchers | Horror Comedy | June 22, 2017 | 1 season, 8 episodes | Ended |
| Threads | Comedy Thriller |
July 25, 2017 | 1 season, 20 episodes | Ended |
| Explosion Jones | Adult animation Action |
September 5, 2017 | 1 season, 12 episodes | Ended |
| Two Sentence Horror Stories | Horror Anthology |
October 3, 2017 | 1 season, 5 episodes | Moved toThe CW(season 2-4) |
| Zac & Mia | Drama | November 7, 2017 | 1 season, 12 episodes | Moved toHulu(Season 2) |
| Love Daily | Drama Anthology |
February 7, 2018 | 1 season, 7 episodes | Ended |
| My Dead Ex | Teen comedy | March 20, 2018 | 1 season, 8 episodes | Ended |
| Ture North | Docuseries | April 19, 2018 | 1 season, 15 episodes | Ended |
Continuations
edit| Title | Genre | Previous network | Premiere | Seasons/Episodes | Status |
|---|---|---|---|---|---|
| Defining Beauty | Reality | The Platform | March 2, 2016 | 1 season, 5 episodes | Ended |
Reception
editFrom the onset, Mari Silbey ofLight Readingfelt that much of go90's library consisted of content that could already be found elsewhere, and contested whether Verizon's planned original content for the service would be compelling enough. In addition, Silbey argued that go90's announced social networking features were not inherently innovative for a video service and that it was "hard to turn social media features into a driving force for popularity."[36]Advertisers had been critical of the service, citing slower user adoption than expected. Warren Zenna of Havas Media felt that the app's user experience was inferior to that ofYouTube.[37]
Concerns were also displayed over Verizon's announced intent tonot have go90 content count towards its subscribers' data caps,noting the company's stance againstnet neutrality.[38][39]
The NWSL's streams on go90 faced sustained criticism from sportswriters:The Equalizerfelt that the app was buggy and did not have the same wide device support as YouTube, while it was also argued that the relative obscurity of go90, and the inconsistent quality of the game streams, could harm the league's growth.[40][41][42]After repeated technical issues, the league would live-stream several weeks of matches domestically on the NWSL website.[43]
Demise
editBy 2017, as the service faltered, insiders suggested that Verizon had been aggressively overpaying on content deals (describing the company as having made deals "guns blazing" ), on the assumed basis that making large content investments would ensure growth.[14]
Verizon subsequently acquiredYahoo!,and merged it with AOL into the subsidiaryOath.Its lead executiveTim Armstrongstated in February 2018 that go90 had been placed within the Oath division, but would likely be wound-down in the future. Armstrong admitted that go90 was a "super ambitious project", but that it was difficult to build its brand, and that its content deals could be better leveraged by Oath's individual properties instead.[44]In March 2018, Oath-owned blog platformTumblrbegan to syndicate some of go90's original content internationally—whichDigidayconsidered as being a pilot project for this strategy.[45]
After the more aggressive promotion of its content across AOL and Yahoo properties, go90 had managed to increase its average monthly user count to 17 million. On June 29, 2018, Oath officially announced that go90 would be shuttered on July 31, 2018. The company stated that it would be evaluating the future of go90's original series and that it would "focus on building its digital-first brands at scale in sports, finance, news and entertainment for today's mobile consumers and tomorrow's5Gapplications. "[46]
Estimates vary on the losses attributed to the failed service.Digidaycited two sources close to go90 who estimated total spending of $1.2 billion, including the Vessel and OnCue acquisitions.[1]In Verizon's filing for the third quarter of 2018, it cited $913 million in charges related to "product realignment" attributable to shutting down go90.[47]In September 2018, Verizon laid off 50 employees in the Content Operations group managed by Brian Angiolet and eliminated the group. Ivana Kirkbride and Richard Tom were among the departing employees.[48]
At least two of the initiatives launched by Verizon Hearst Media Partners–Seriously.TV and Rated Red–were shuttered in 2017 and 2018 respectively.[49]In 2018, AwesomenessTV was sold toViacomfor $50 million—a fraction of Verizon's $650 million valuation.Digidayreported that the company had depended strongly on content investments by Verizon for around 40% of its revenue, and that there had been animosity within the venture due to its majority partnerDreamWorks Animationbeing acquired by a subsidiary ofComcast—a direct competitor to Verizon. Comcast also did not believe that AwesomenessTV aligned well with its other digital media investments, such asBuzzFeedandVox Media.[50][16]In June 2021 as part of its upcomingIPO,BuzzFeed announced that it would acquire Complex Media from Verizon Hearst Media Partners.[51]
See also
editReferences
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