Deutsche Lufthansa AG(German pronunciation:[ˌdɔʏtʃəˈlʊfthanzaːʔaːˈɡeː] ), or simplyLufthansa,is theflag carrierofGermany.[13]When combined with its subsidiaries, it rankssecond in Europeby passengers carried, as well aslargest in Europe and fourth largest in the world by revenue.[14][15]Lufthansa is also one of the five founding members ofStar Alliance,which is the world's largestairline alliance,formed in 1997.[16][17] Lufthansa was founded in 1953 and commenced operations in April 1955.
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Founded |
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Commenced operations | 1919 | ||||||
Hubs | |||||||
Frequent-flyer program | Miles & More | ||||||
Alliance | Star Alliance | ||||||
Subsidiaries |
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Fleet size | 274 | ||||||
Destinations | 229 | ||||||
Parent company | Lufthansa Group | ||||||
Traded as | |||||||
ISIN | DE0008232125 | ||||||
Headquarters | Cologne,Germany | ||||||
Key people | |||||||
Revenue | €15.63 billion(2023)[7] | ||||||
Operating income | €5.90 billion(2023)[7] | ||||||
Net income | €6.77 billion(2023)[7] | ||||||
Total assets | €45.68 billion(2023)[7] | ||||||
Total equity | €11.59 billion(2023)[7] | ||||||
Employees | 60,924 (2023)[7] | ||||||
Website | lufthansa |
Besides operating flights under its own brand, the Lufthansa Group also owns several other airlines, includingAustrian Airlines,Brussels Airlines,Discover Airlines,EurowingsandSwiss International Air Lines.The group also owns several aviation-related companies, includingGlobal Load Control,Lufthansa Consulting,Lufthansa Flight Training,Lufthansa SystemsandLufthansa Technik.
The company was founded asAktiengesellschaft für Luftverkehrsbedarf(often shortened toLuftag) on 6 January 1953 by staff of the formerDeutsche Luft Hansa,Germany's national airline founded in 1926. While Deutsche Luft Hansa played a significant role in the development of commercial aviation in Germany, it was liquidated in 1951 due to its association withthe Nazi regimeduringWorld War II.Luftag adopted the branding of the former flag carrier by acquiring the Luft Hansa name and logo in 1954.
Lufthansa'scorporate headquartersare inCologne.[18]The main operations base, calledLufthansa Aviation Center,is located atFrankfurt Airport,the airline's primary hub.[19][20]It also maintains a secondary hub atMunich Airport,along with itsFlight Operations Centre.[21]
History
edit1950s: Post-war (re-)formation
editYear | Traffic |
---|---|
1955 | 78 |
1960 | 1,284 |
1965 | 3,785 |
1969 | 6,922 |
1971 | 8,610 |
1975 | 13,634 |
1980 | 21,056 |
1989 | 36,133 |
1995 | 61,602 |
2000 | 94,170 |
Lufthansa traces its history to 1926 whenDeutsche Luft Hansawas formed inBerlinby the merger ofDeutscher Aero Lloyd,the world´s sixth-oldest airline,andJunkers Luftverkehr.[22]Deutsche Luft Hansa was Germany'sflag carrieruntil the outbreak of war when it came under the command of theLuftwaffe.During the war, the airline was focused mainly on aircraft maintenance and repair in which forced labor was employed on the site ofBerlin Tempelhof Airport.Following the surrender of Germany and the ensuingAllied occupation of Germany,all aircraft in the country were seized and Deutsche Luft Hansa was dissolved. The remaining assets were liquidated on 1 January 1951.[23][24]
In an effort to create a new national airline, a company calledAktiengesellschaft für Luftverkehrsbedarf(Luftag)[1]was founded in the city ofCologneinWest Germanyon 6 January 1953, with many of its staff having worked for the pre-war Deutsche Luft Hansa.[25][26]
West Germany had not yet been granted full sovereignty over its airspace, so it was not known when the new airline could become operational. Nevertheless, in 1953, Luftag placed orders for fourConvair CV-340and fourLockheed L-1049 Super Constellationsaircraft and set up a maintenance base atHamburg Airport.[1][2]On 6 August 1954, Luftag acquired the name and logo of the liquidated Deutsche Lufthansa forDM30,000(equivalent to €41,000 today),[2]thus continuing the tradition of a German flag carrier with that name.
On 1 April 1955, Lufthansa won approval to commence operation of scheduled domestic flights.[2]The airline's initial network linkedHamburg,Düsseldorf,Frankfurt,Cologne, andMunich.[27]International flights started on 15 May 1955, toLondon,Paris,andMadrid,[27][28]followed by Super Constellation flights toNew York Cityfrom 1 June of that year,[27]and across the South Atlantic from August 1956.
However, the political realities of the time presented challenges to the airline. The United States, Soviet Union, Britain and France did not allow Lufthansa to fly to any part of the dividedBerlinduring thedivision of Germany.[29][30]The airline had hoped this would only be a temporary matter and planned to move its headquarters and primaryhubback to the German capital once the political situation changed, plans that ultimately never came to fruition.[1]Instead, Lufthansa turned Frankfurt Airport into its primary hub in 1958.
The airline also embarked on a marketing campaign to encourage travelers to consider visiting West Germany as it rebuilt in the wake of World War II and to use its hub to connect to other locations across Europe. By 1963, the airline, initially limited in its public relations efforts, had become a major purveyor of West Germany's image abroad.[31]
During this time,East Germanyattempted to establish its own "Lufthansa"airline in 1955, but legal challenges from the West German carrier led to its abandonment. East Germany subsequently launchedInterflugas its national carrier in 1963.[32]
1960s: Introduction of jetliners
editLufthansa embraced thejet agein 1958 by ordering fourBoeing 707aircraft. This marked a significant leap forward, allowing them to launch jet flights between Frankfurt and New York City in March 1960. To further bolster their jet fleet,Boeing 720Baircraft (a 707 derivative for shorter flights from shorter runways) were later acquired.
Lufthansa's network continued to expand throughout the early 1960s. In February 1961, their Far East routes extended beyondBangkokto includeHong Kongand Tokyo. Africa saw additions in 1962 withLagos,Nigeria, andJohannesburg,South Africa joining the network.
Innovation continued with the introduction of theBoeing 727in 1964. This enabled Lufthansa to launch a pioneeringPolar routefrom Frankfurt to Tokyo via Anchorage in May of that year. Further expansion plans were solidified in February 1965 with the order of twenty-oneBoeing 737aircraft, entering service in 1968.
Lufthansa's role in Boeing's history is noteworthy. They hold the distinction of being the first customer for the Boeing 737 and one of only four buyers of the initial 737-100 model (alongsideNASA,Malaysia-Singapore Airlines,andAvianca). While NASA technically had the first built 737 airframe, it was ultimately delivered last and originally intended for Lufthansa, making them the first foreign launch customer for a Boeing airliner.
1970s–1980s: The wide-body era
editThewide-bodyera for Lufthansa started with aBoeing 747flight on 26 April 1970. It was followed by the introduction of theDC-10-30on 12 November 1973, and the firstAirbus A300in 1976. In 1979, Lufthansa andSwissairbecame launch customers for theAirbus A310with an order for twenty-five aircraft.
The company's fleet modernization programme for the 1990s began on 29 June 1985, with an order for fifteenAirbus A320sand sevenAirbus A300-600s. TenBoeing 737-300swere ordered a few days later. All were delivered between 1987 and 1992. Lufthansa also boughtAirbus A321,Airbus A340,andBoeing 747-400aircraft.
In 1987, Lufthansa, together withAir France,Iberia,andScandinavian Airlines,foundedAmadeus,an IT company (also known as aGDS) that would enable travel agencies to sell the founders and other airlines' products from a single system.
Lufthansa adopted a new corporate identity in 1988. The fleet was given a new livery, while cabins, city offices, and airport lounges were redesigned.
1990s–2000s: Further expansion
editFollowingGerman reunificationon 3 October 1990, Lufthansa swiftly reintegrated Berlin into its network, marking the city's return as a key destination within 25 days.
The mid-1990s saw a period of strategic restructuring for Lufthansa. This involved the establishment of independent operating companies within the Lufthansa Group, specializing in areas like maintenance (Lufthansa Technik), cargo (Lufthansa Cargo), and information technology (Lufthansa Systems). Over time, the group further expanded through the addition ofLSG Sky Chefs(catering),Condor(leisure travel), andLufthansa CityLine(regional operations).[33]
Lufthansa joinedAir Canada,Scandinavian Airlines,Thai Airways International,andUnited Airlinesto formStar Allianceon 18 May 1997, the world's first multilateralairline alliance.
Lufthansa actively addressed its historical legacy during this period. In 1999, the airline participated in a German initiative aimed at resolving wartime misdeeds, acknowledging the use of forced labor by its predecessor, Deutsche Luft Hansa. As part of the initiative, Lufthansa also reportedly paid tens of millions German marks.[34]Additionally, a historical study was commissioned to shed light on this aspect of the company's past. However, Lufthansa was criticized for not publishing the resulting study for more than a decade.[34]
The early 2000s witnessed Lufthansa demonstrate remarkable resilience in the face of industry challenges. Despite significant industry losses following the 11 September attacks, the airline maintained profitability and strategically avoided workforce reductions.[35]Lufthansa became the launch customer for theConnexion by Boeingin-flight internet connectivity in 2004.[36]
Lufthansa further solidified its position as a major European airline group through strategic acquisitions. The acquisitions of Swiss International Air Lines in 2005, Brussels Airlines (staged between 2009 and 2017),[37][38][39]and Austrian Airlines in 2009[40]expanded the group's reach and network capabilities.
At the end of the 2000s, Lufthansa made a large commitment to very large aircraft, introducing the first of 14Airbus A380in 2010 and becoming the becoming the launch customer for theBoeing 747-8Iin 2012, eventually purchasing 19 of the type.[41]
2010s: Losses and strikes
editIn 2011 Lufthansa planned significant growth atBerlin Brandenburg Airportfor the originally planned opening in 2012 with many new connections from Berlin.[42][43]
After a loss of 298 million euros in the first quarter of 2010 and another 13 million loss in the year 2011 due to the economic recession and restructuring costs, Deutsche Lufthansa AG cut 3,500 administrative positions or around 20 percent of the clerical total of 16,800 in 2012.[44]Lufthansa announced a restructuring program called SCORE to improve its operating profit. As a part of the restructuring plan, the company started to transfer all short-haul flights outside its hubs in Frankfurt, Munich, and Düsseldorf to the company's re-brandedlow-cost carrierGermanwings.[45]
In September 2013, Lufthansa Group announced its biggest order, for 59 wide-body aircraft valued more than 14 billion euros at list prices. Earlier in the same year, Lufthansa placed an order for 100 next-generation narrow-body aircraft.[46]
The group has had a long-standing dispute with the Vereinigung Cockpit union, which has advocated for a system in which pilots can retire at the age of 55, and 60% of their pay be retained. Lufthansa pilots were joined by pilots from the group's budget carrier Germanwings to stage a nationwide strike in support of their demands in April 2014 which lasted three days. The pilots staged a six-hour strike at the end of the summer holidays in September 2014, which caused the cancellation of 200 Lufthansa flights and 100 Germanwings flights.[47]
During the course of the2014 FIFA World Cup,part of the fleet was branded "Fanhansa".[48]
In November 2014, Lufthansa signed an outsourcing deal worth $1.25 billion withIBMthat will see the US company take over the airline's IT infrastructure services division and staff.[49]
Carsten Spohr, Lufthansa's CEO, called the March 2015Germanwings Flight 9525incident, "the darkest day for Lufthansa in its 60-year history", when pilot Andreas Lubitz intentionally flew an aircraft into a mountain, murdering 149 passengers.[50]Nonetheless, damage control by Spohr and his team was poor according to several sources. It was revealed that Lubitz suffered from a severe case of depression and mental disorders and had intentionally crashed Germanwings Flight 9525 into the French Alps, killing all 150 aboard whereas Spohr had misleadingly said the co-pilot "was 100% airworthy without any restrictions, without any conditions".[51]
In June 2015, Lufthansa announced plans to close its small long-haul base atDüsseldorf Airportfor economic reasons by October 2015. At the time, the base consisted of twoAirbus A340-300srotating betweenNewarkandChicago.As a result, service to Chicago from Düsseldorf was first made seasonal, suspended for the winter 2015 season, and then canceled altogether.[52]Service to Newark, however, was initially maintained. From the winter 2015 schedule through the end of the winter 2016 schedule, Düsseldorf was served by aircraft which also flew the Munich-Newark route. The Düsseldorf-Newark route ended on 30 November 2018, which was operated with an Airbus A330-300 aircraft.[53]Their base was officially closed in March 2019.[54][55]
On 22 March 2016, Lufthansa endedBoeing 737-500operations.[56]The airline's last Boeing 737 (a 737-300) was retired on 29 October 2016, after a flight fromMilanto Frankfurt. Lufthansa operated the 737 in several variants for almost 50 years, the first aircraft having been delivered on 27 December 1967.[57]
On 1 September 2015, Lufthansa implemented a 16 euro surcharge onGlobal Distribution Systembookings. The surcharge is payable unless tickets are purchased from the airline's website, or its airport service centres and ticket counters. Amadeus said the new model would make "comparison and transparency more difficult because travellers will now be forced to go to multiple channels to search for the best fares."[58]For the period between 1–14 September, the airline experienced a 16.1% drop in revenue, indicating to some that the new fee backfired, although the airline maintains that the decrease was due to the pilot strike, and "other seasonal effects".[59]
In October 2017, Lufthansa took over 81 aircraft from the insolventAir Berlin.The total purchase price for the shares acquired by Lufthansa from the insolvency estate of Air Berlin amounted to around 210 million euros.[10]
On 4 December 2017, Lufthansa became the first European airline to receive theSkytrax5-star certification.[60]As stated by Skytrax, a key factor in the positive rating was the announcement of a new Business Class cabin and seating that was expected to be introduced in 2020.[61]While this makes Lufthansa the 10th airline to be holding this award, in reality the 5th star was given to a product that was supposed to be introduced two years after the evaluation.[62]In celebration, Lufthansa painted anAirbus A320and aBoeing 747-8in the "5 Starhansa" livery.[63]
In March 2018, Lufthansa and other airlines likeBritish AirwaysandAmerican Airlinesaccepted a request from Beijing to list Taiwan as part of China.[64]
In March 2019, Lufthansa ordered 20Boeing 787-9and an additional 20Airbus A350-900for its own and the group's fleet replacement and expansion. Also, the airline announced it would sell sixA380 aircraftback to Airbus, beginning in 2022.
Pro-migration activists from Germany have criticised Lufthansa for performing deportation flights on behalf of the German government.[65][66]In 2019, 4,573 people were deported on their planes, while their subsidiary Eurowings performed 1,312 deportations.[67]This totals more than 25% of deportations in Germany in 2019. At least two deportees perished during transport.[68][66]
2020s: COVID-19 pandemic and recovery
editOn 19 March 2020, Lufthansa cancelled 95 percent of all flights due to atravel banbecause of theCOVID-19 pandemic.[69]Consequently, the airline incurred losses of 1 million euros per hour by April 2020. While Lufthansa reduced its costs throughout 2020, continuing health risks and travel restrictions still caused hourly losses of approximately 500,000 euros on average at the beginning of 2021.[citation needed]
On 14 May, Lufthansa Group announced that it planned to operate 1,800 weekly flights by the end of June.[70]The company's recovery plans involved high-density cargo to replace paying customers.[71]All Lufthansa Group required all passengers to wear a mask while aboard.[71]
On 25 June, Deutsche Lufthansa AG shareholders accepted a€9,000,000,000 bailout, consisting of capital measures and the participation of the Economic Stabilisation Fund (WSF) of theFederal Ministry for Economic Affairs and Energy.[72][73][74][75]The measures, which passed after initial opposition by principal shareholderHeinz Hermann Thiele,gave the government a 20% stake in the airline.[76][77][78]
In January 2021, Lufthansa CEO Spohr announced that the entire currently storedAirbus A340-600fleet will be retired with immediate effect and not return to service anymore.[79]This decision was later overturned, with several A340-600 aircraft returning to service in 2021 after several months in storage.[citation needed]In June 2021, Lufthansa said it wants to repay state aid it received during the pandemic before Germany's federal election in September 2021 if possible.[80]Also in June 2021, Lufthansa said it would change its communications to adopt a moregender-neutraland inclusive language. It will remove greetings such as "Ladies and Gentlemen".[81]
In January 2022, Lufthansa admitted it had operated over 18,000 empty flights to keep airport slots during the pandemic.[82]
In March 2022, Lufthansa originally confirmed that its entireAirbus A380fleet would be retired, having been in storage since early 2020.[83]This decision was reversed in June 2022, with plans to now return up to five aircraft from storage by 2023 to be based atMunich Airport.There is also an option to return all eight remaining A380 aircraft to service by 2024, as six of formerly 14 have already been sold.[84]
In May 2022,Skytraxdemoted Lufthansa from its aforementioned 5-star rating which it held since 2017 as the first European carrier to do so, to an overall 4-star rating.[85]
In 2023, the airline was affected by an IT glitch, leaving thousands of passengers stranded around the world. According to the German air traffic control agency, the airline's flights were redirected from Frankfurt to other airports due to an IT glitch. The issue was reportedly caused after construction work cut through fiber optic cables in the city.[86][87]
In May 2023, Lufthansa Group announced an agreement with the Italian Ministry of Economy and Finance (MEF) to acquire a 41 per cent stake inITA Airways.Part of the agreement allows Lufthansa to acquire the remaining shares at a later date. In May 2024, Lufthansa rolled out a new safety video in line with the Allegris launch.[88]
Corporate affairs
editOwnership
editLufthansa was astate-owned enterpriseuntil 1994.[89]Deutsche Lufthansa AG shares have been publicly traded on all German stock exchanges since 1966. In addition to floor trading, it is also traded electronically using theXetra system.It is aDAXindex share and is listed in theFrankfurt Stock Exchange'sPrime Standard.[90]At the end of 2019, the shareholders' register showed that German investors held 67.3% of the shares (previous year: 72.1%). The second-largest group, with 10.4%, was shareholders from Luxembourg. Investors from the US accounted for 8.1%, followed by Ireland and the United Kingdom, each with 3.6%. This ensures compliance with the provisions of the German Aviation Compliance Documentation Act (LuftNaSiG). As of the reporting date, 58% of the shares were held by institutional investors (previous year: 53%), and 42% were held by private individuals (previous year: 47%).Lansdowne PartnersInternational Ltd. and BlackRock, Inc. were the largest shareholders in the Lufthansa Group at year-end, with 4.9% and 3.1% respectively. All the transactions requiring disclosure and published during the financial year 2019, as well as the quarterly updates on the shareholder structure, are available online. During the 2020 COVID crisisHeinz Hermann Thieleincreased his stake to more than 12%; he died a few months later. Thefree floatfor Lufthansa shares was 67% in 2020, as per the definition of theDeutsche Börse.
German government bail-out
editThe German government offered a €9 billion bailout to support the airline through COVID-19 induced economic issues. With this bailout, the government's stake in the airline increased to 20%, and also granted it board seats, while diluting existing shareholder stakes. The shareholders of the company approved the bailout on Thursday, 26 June, offering the airline a fresh lease of life.[91]
Business trends
editKey business and operating results of theLufthansa Groupfor recent years are shown below (as at year ending 31 December):[92]
Turnover (€ b) |
Net profit/loss (€ b) |
Number of employees[a] (k) |
Number of passengers (m) |
Passenger load factor (%) |
Cargo load factor (%) |
Number of aircraft[a] |
Notes/ references | |
---|---|---|---|---|---|---|---|---|
2009 | 22.2 | −0.04 | 117 | 77.3 | 77.9 | 60.6 | 722 | [93] |
2010 | 27.3 | 1.1 | 117 | 91.2 | 79.3 | 68.0 | 710 | [93] |
2011 | 28.7 | −0.01 | 116 | 100 | 77.6 | 66.8 | 636 | [93] |
2012 | 30.1 | 0.99 | 117 | 103 | 78.8 | 66.9 | 627 | [93] |
2013 | 30.0 | 0.31 | 118 | 104 | 79.8 | 69.1 | 622 | [93] |
2014 | 30.0 | 0.05 | 118 | 106 | 80.1 | 69.9 | 615 | [93] |
2015 | 32.0 | 1.6 | 120 | 107 | 80.4 | 66.3 | 602 | [93] |
2016 | 31.6 | 1.7 | 124 | 109 | 79.1 | 66.6 | 617 | [93][94] |
2017 | 35.5 | 2.3 | 129 | 130 | 80.9 | 69.3 | 728 | [93] |
2018 | 35.5 | 2.1 | 135 | 141 | 81.5 | 66.6 | 763 | [93] |
2019 | 36.4 | 1.2 | 138 | 145 | 82.6 | 61.4 | 763 | [93] |
2020 | 13.5 | −6.7 | 110 | 36.4 | 63.2 | 69.6 | 757 | [b][18] |
2021 | 16.8 | −2.1 | 105 | 46.9 | 61.6 | 71.4 | 713 | [95] |
2022 | 32.7 | 0.79 | 109 | 101 | 79.8 | 60.3 | 710 | [96] |
2023 | 30.8 | 1.6 | 96.6 | 122 | 82.9 | 56.4 | 721 | [97] |
|
The key trends for theairlineLufthansaare (as at year ending 31 December):[92]
Turnover (€ b) |
Operating profit[a] (€ b) |
Number of employees[b] |
Number of passengers (m) |
Passenger load factor (%) |
Number of aircraft[b] |
Notes/ references | |
---|---|---|---|---|---|---|---|
2016 | 15.4 | 1.6 | 34,126 | 62.4 | 79.1 | 350 | [93][94] |
2017 | 16.4 | 2.1 | 33,779 | 65.8 | 81.6 | 357 | [93] |
2018 | 15.8 | 1.7 | 34,754 | 69.8 | 81.3 | 351 | [93] |
2019 | 16.6 | 1.1 | 39,582 | 72.4 | 82.5 | 364 | [93] |
2020 | 4.1 | −4.7 | 37,741 | 17.9 | 62.1 | 421 | [c][18] |
2021 | 5.0 | −2.5 | 35,738 | 23.5 | 60.3 | 389 | [95] |
2022 | 13.1 | −0.43 | 34,408 | 51.7 | 79.9 | 386 | [96] |
2023 | 16.1 | 0.86 | 36,707 | 60.2 | 82.4 | 381 | [97] |
|
Headquarters
editLufthansa's corporate headquarters are in Cologne. In 1971, Lawrence Fellows ofThe New York Timesdescribed the then-new headquarters building that Lufthansa occupied in Cologne as "gleaming".[98]In 1986,left-wing terroristsbombed the building.[99]No one was injured.[100]In 2006, builders laid the first stone of the new Lufthansa headquarters inDeutz, Cologne.By the end of 2007, Lufthansa planned to move 800 employees, including the company's finance department, to the new building.[101]However, in early 2013, Lufthansa revealed plans to relocate its head office from Cologne to Frankfurt by 2017.[102]
Several Lufthansa departments are not at the headquarters; instead, they are in the Lufthansa Aviation Center at Frankfurt Airport. These departments include Corporate Communications and Investor Relations.[103][104]The innovative high-tech and low-energy Aviation Center with a transparent facade and several indoor gardens was designed byChristoph Ingenhoven.[105]
Employment relations
editRelations between Lufthansa and their pilots have been very tense in the past years, with many strikes occurring, causing many flights to be cancelled, as well as major losses to the company.[106]A major dispute between Lufthansa and the pilot's union has been settled after nearly five years and overall 14 strikes in December 2017.[107]Without taking into account the €9 billion bailout from the German government, Lufthansa cut 31,000 jobs in the COVID-19 years.[108]During the 2022 collective bargaining, verdi said that Lufthansa's wage offer meant real wage losses for employees and called on around 20,000 ground workers in Germany to go on warning strikes.[109]
Airline subsidiaries
editIn addition to its main passenger operation, Lufthansa has several airline subsidiaries, including:[18]
Wholly owned by Lufthansa
edit- Lufthansa German Airlines[110]
- Lufthansa Regional– regional feeder entity
- Lufthansa CityLine– German regional airline headquartered inMunichand part ofLufthansa Regional
- Air Dolomiti– Italian regional airline headquartered inVillafranca di Veronaand part ofLufthansa Regional
- City Airlines– Regional airline based inMunichstarted operations branded as Lufthansa City in June 2024
- Discover AirlinesGerman long- and medium-haul leisure airline, originally known asEurowings Discover
- Lufthansa Regional– regional feeder entity
- Network Airlines[110]
- Austrian Airlines– the flag carrier airline ofAustriabased atVienna International Airport
- Swiss International Air Lines– the flag carrier airline ofSwitzerlandbased atZurich Airport
- Edelweiss Air– Swiss leisure airline subsidiary
- Brussels Airlines– the flag carrier airline ofBelgiumbased atBrussels Airport[111]
- Eurowings Group (low-cost or hybrid point-to-point airlines)
- Eurowings– German low-cost airline headquartered inDüsseldorf
- Eurowings Europe– low-cost airline registered in Malta
- Lufthansa Cargo– German cargo airline headquartered in Frankfurt, formerlyGerman Cargo
Partly owned by Lufthansa
edit- AeroLogic– German cargo airline owned by a joint-venture of Lufthansa (50%) andDHL(50%)
- SunExpress– Turkish leisure airline, jointly owned by Lufthansa (50%) andTurkish Airlines(50%)
Former
edit- British Midland International(2009–2011, stake owned since 1999) – British airline subsidiary sold toInternational Airlines Groupand merged intoBritish Airwaysin 2012
- Condor Flugdienst(1959–2004, stakes owned from 1955 until 2006) – former leisure subsidiary, shares gradually acquired byThomas Cook AG,later owned byThomas Cook Group
- German Cargo(1977–1993) – cargo subsidiary, reorganized into the currentLufthansa Cargo
- Luftfahrtgesellschaft Walter– German low-cost regional airline integrated into Eurowings in October 2017, sold to Zeitfracht in 2019
- Lufthansa Italia(2009–2011) – Italian airline subsidiary established, sharing IATA, ICAO, and callsigns with the main Lufthansa
- SunExpress Deutschland(2011–2020) – German subsidiary ofSunExpress[112][113]
- Team Lufthansa(1996–2004) – Anallianceofregional airlinesfrom four countries (Germany,Denmark,Austria,andFrance), which flew niche routes on behalf of Lufthansa. It was replaced byLufthansa Regionalin 2004[114]
- Lufthansa AirPlus Servicekarten GMBH, (AirPlus International) travel payment company via UATP and Mastercard. Sold toSEB Groupin 2024.[115]
Other subsidiaries
editIn addition to the airlines mentioned above, Lufthansa maintains further aviation affiliated subsidiaries:[18]
- Global Load Control,a world leader in remote weight and balance services.
- Lufthansa Consulting,an international aviation consultancy for airlines, airports, and related industries.
- Lufthansa Flight Training,a provider of flight crew training services to various airlines and the main training arm for the airline's pilots.
- Lufthansa Systems,the largest European aviation IT provider.
- Lufthansa Technik,aircraft maintenance providers.
- Lufthansa City Center International, a network of independent travel agents who are Lufthansa franchisees
Branding
editThe Lufthansa logo, an encircled stylisedcranein flight, was first created in 1918 by Otto Firle. It was part of the livery of the first German airline,Deutsche Luft-Reederei(abbreviated DLR), which began air service on 5 February 1919. In 1926,Deutsche Luft Hansaadopted this symbol, and in 1954, Lufthansa expressed continuity by adopting it and later in 1963 – a variant thereof as redesigned byRobert Lisovskyi.
The original creator of the name Lufthansa is believed to be F.A. Fischer von Puturzyn. In 1925, he published a book entitled "Luft-Hansa" which examined the options open to aviation policymakers at the time. Luft Hansa was the name given to the new airline, which resulted from the merger ofJunkers' airline (Luftverkehr AG) andDeutscher Aero Lloyd.[116]
After World War II, the company kept blue and yellow as its main colours and the crane logo. Since the beginning of the 1960s,Helveticawas used for the company name in the livery. The 1970s retro livery featured the top half of the fuselage painted in all-white on top and the lower fuselage (bottom half, including the engines) was gray/silver aluminium, below a blue cheatline window band and a black painted nose. The crane logo was painted blue on the engines, on the bottom half of the fuselage just below the cockpit windows, and a yellow circle inside a blue band on the tail.
German designerOtl Aichercreated a comprehensive corporate design for the airline in 1967. The crane logo was now always displayed in a circle which, on the livery, was yellow on an otherwise blue tailfin. Helvetica was used as the main typeface for both the livery and publications. The blue band and general paint scheme of the aircraft were retained from the previous livery.
Aicher's concept was retained in the 1988 design. The window band was removed, and the fuselage was painted in grey.
In 2018, Lufthansa changed their livery. The encircled crane was retained, and the background changed from yellow to dark blue. The vertical stabilizer and the rear fuselage were painted in dark blue, and the tail cone remained white. The main fuselage was painted in all white, and the brand name "Lufthansa" was painted above the windows, also in dark blue.
The company slogan is 'Say yes to the world.'[117]
Alliances and partnerships
editCommercial
editLufthansa bought a 19% stake inJetBlue Airwaysin December 2007 and entered a code-sharing agreement with the airline. It was the first major investment by a European carrier in an American carrier since theEU–U.S. Open Skies Agreementcame into effect in 2008. Lufthansa sold its stake in JetBlue in March 2015.
In late 2007, Lufthansa Cargo was forced to relocate a hub fromKazakhstantoRussia.
On 28 August 2008, Lufthansa andBrussels Airlinesannounced that they were negotiating a merger.[118]
Lufthansa acquired a 45% stake in Brussels Airlines in 2009. It has an option to acquire the remaining 55% by 2017. As a part of the deal, Brussels Airlines joinedStar Alliancein December 2009.[119][120][121]
On 28 October 2008, Lufthansa exercised its option to purchase a further 60% share inBMI(in addition to the 20% Lufthansa already owned), this resulted in a dispute with the former ownerSir Michael Bishop.Both parties reached an agreement at the end of June 2009, and the acquisition took place with effect from 1 July 2009.[122]Lufthansa acquired the remaining 20% from Scandinavian Airlines on 1 November 2009, taking complete control of BMI.[123]
Lufthansa completed the purchase ofAustrian Airlinesfrom the Austrian government in January 2009.
In 2010, Lufthansa was named in aEuropean Commissioninvestigation into price-fixing, but was not fined because it acted as a whistleblower.[124]
In April 2012, Lufthansa completed the sale of BMI toInternational Airlines Group(IAG), owner of British Airways and Iberia for £172.5 million.
In July 2012, a Qantas–Lufthansa Technik maintenance deal for Tullamarine airport fell through due to having insufficient engine maintenance work to support the partnership. This resulted in 164 engineers being made redundant. This followed just months after the closing of heavy maintenance operations, which resulted in 400 additional job losses. It was announced that the Lufthansa Technik–Qantas partnership would end in September.[125]
Lufthansa also coordinates scheduling and ticket sales on transatlantic flights with Air Canada and United Airlines (as do Brussels Airlines, Swiss and Austrian Airlines). Lufthansa (with Swiss and Austrian Airlines) cooperates similarly with ANA on flights to Japan. Both ventures required the approval of competition authorities.
Technology
editUntil April 2009, Lufthansa inventory and departure control systems, based onUnisys,were managed byLH Systems.Lufthansa reservations systems were outsourced to Amadeus in the early 1990s. Following a decision to outsource all components of thePassenger Service System,the functions were outsourced to the Altéa platform managed byAmadeus.
Since 2007Lufthansa Systems,the IT services provider branch of the group relies on solutions byActian,such asIngres databaseand theOpenROAD platform,to power its Lido/FlightPlanning solution, which is used by around 300 commercial airlines across the world for flight planning.[126] [127]
Lufthansa Cargo,the cargo airline subsidiary of Lufthansa, uses Zeenea Data Discovery Platform as their data catalog solution.[128]Zeenea is a french metadata management startup founded in Paris in 2017.[129]On August 8, 2024,HCLSoftwareannounced intent to acquire Zeenea for 24 million euros, which is expected to continue operating as an independent unit underActian,their data & analytics division.[130][131]
Partner airlines
editLufthansa describesLuxairandLATAMas partner airlines. The partnerships mainly involve code-sharing and recognition of each other's frequent flier programmes.
Sponsorships
editLufthansa sponsorsBundesligaclubEintracht Frankfurt.[132]The Lufthansa Group also sponsors the German Sports Aid Foundation to promote its sociopolitical goals and the athletes it sponsors.[133]
Lufthansa Group
editLufthansa Group is a group of airlines owned by Lufthansa, namelyBrussels Airlines,Swiss International Air Lines,Edelweiss(owned by Swiss International Air Lines),Air Dolomiti,Austrian Airlines,Lufthansa Cargo,Lufthansa CityLine,Eurowings,Discover Airlines,Germanwings(until 2020), and, plans to take a stake inITA Airways.Lufthansa is also considering buyingSAS Scandinavian Airlinesand the Portuguese airlineTAP Portugal.Lufthansa attempted to buy TAP Portugal in 2019 but the deal fell through as a result ofCOVID-19.Some Lufthansa Group members are also members of theStar Alliance.Lufthansa Group is the second-largest airline group in Europe by passengers, carrying 93 million in 2022.
Acquisition of ITA Airways
editOn 30 March 2023, Lufthansa CEOCarsten SpohrvisitedITA Airwaysheadquarters inRometo negotiate a deal to buy the Italian airline. According to news agencyReuters,negotiations will start at around €200 million for 40% of the airline, with Lufthansa wanting an option to buy the entire airline from the Italian finance ministry.[134]On 24 April, the negotiation deadline ended without an agreement made. Both parties stated that negotiations were nearly finished, so they would continue negotiating until 12 May.[135]This date was once again postponed with both parties saying that negotiations are "On a good way."[136]At the meeting ofG7leaders in Hiroshima in May 2022, the topic was discussed between the German and Italian leaders. They had talked about "rising the synergies between the industry of the two countries."[137]On 25 May, a deal was finally signed, with Lufthansa paying €325 million for 41% of the airline. Lufthansa also has an option to buy the rest of the company; if this happens, this price will comply with the airline's profit. As part of the deal,Romebecomes a hub of the Lufthansa Group, withMilanalso being considered.[138]
Destinations
editCodeshare agreements
editLufthansacodeshareswith the following airlines:[139][140]
- Aegean Airlines
- Air Astana[141]
- airBaltic[142]
- Air Canada
- Air China
- Air DolomitiLH
- Air India
- Airlink[143]
- Air New Zealand
- All Nippon Airways[144]
- Asiana Airlines
- Austrian AirlinesLH
- Avianca
- Bangkok Airways[145]
- Brussels AirlinesLH
- Cathay Pacific[146]
- Copa Airlines
- Croatia Airlines
- Discover AirlinesLH
- EgyptAir
- Ethiopian Airlines
- Etihad Airways[147]
- EurowingsLH
- Iran Air
- KM Malta Airlines[148]
- LATAM Airlines
- LOT Polish Airlines
- Lufthansa City AirlinesLH[149]
- Luxair
- Shenzhen Airlines
- Singapore Airlines
- South African Airways
- SunExpressLH
- Swiss International Air LinesLH
- TAP Air Portugal
- Thai Airways International
- Turkish Airlines
- United Airlines[150]
- Widerøe[151]
LHPart of the Lufthansa Group.
Fleet
editAircraft naming conventions
editIn September 1960, a Lufthansa Boeing 707 (D-ABOC), which would serve the Frankfurt-New York intercontinental route, was christenedBerlinafter the divided city of Berlin by then-mayorWilly Brandt.FollowingBerlin,other Lufthansa 707 planes were named "Hamburg","Frankfurt ","München",and"Bonn".With these names, the company established a tradition ofnamingthe planes in its fleet after German cities and towns or federal states, with a rule of thumb that the aeroplane make, size, or route would correspond roughly to the relative size or importance of the city or town it was named after.
This tradition continued, with two notable exceptions, until 2010: The first was anAirbus A340-300registered D-AIFC, named "Gander/Halifax",after two Canadian cities along the standard flight path from Europe to North America. It became the first Lufthansa aeroplane named after a non-German city. The name commemorates the hospitality of the communities of Gander and Halifax, which served as improvised safe havens for the passengers and crew of the multitude of international aircraft unable to return to their originating airports duringOperation Yellow Ribbonafter theSeptember 11, 2001 attacks.The other aircraft not named after a German city was anAirbus A321-100registered as D-AIRA, which was designatedFinkenwerderin honor of the Airbus facility in the district ofHamburg-Finkenwerder,[152]where about 40% of Airbus narrowbody models are manufactured.
In February 2010, Lufthansa announced that its first twoAirbus A380swould be namedFrankfurt am Main(D-AIMA) andMünchen(D-AIMB) after Lufthansa's two hub airports. Subsequent A380 aircraft were named after other Lufthansa Group hub airportsZürich,Wien(Vienna) andBrüssel(Brussels) and the major German cities ofDüsseldorfandBerlin.The remaining A380s were named afterStar Alliancehub citiesTokyo,Beijing,Johannesburg,New York,San FranciscoandDelhi.However, D-AIMNSan Franciscowas renamedDeutschland(Germany) in 2014.[152]
As of 2014, there are several short- and long-haul aircraft in Lufthansa's fleet that do not bear any name. They either never received one or their former one has been given to a newer aircraft, which was the case for severalBoeing 747-400s.For example, the formerBayern(Bavaria), a Boeing 747-400 still in active service, lost that name to a newBoeing 747-8I.[152]
Vintage aircraft restoration
editLufthansa Technik,the airline's maintenance arm, restored aJunkers Ju 52/3mbuilt in 1936 toairworthiness;this aircraft was in use on the 10-hour Berlin to Rome route, across theAlps,in the 1930s. Lufthansa is now restoring aLockheed Super Constellation,using parts from three such aircraft bought at auctions. Lufthansa's Super Constellations and L1649 "Starliners" served routes such asHamburg–Madrid–Dakar–Caracas–Santiago.Lufthansa Technik recruits retired employees and volunteers for skilled labour.[153][154]
Airbus A380
editLufthansa had initially ordered a total of fifteenAirbus A380-800,of which ten were delivered by June 2012. In September 2011, two more A380s were ordered; this order was confirmed on 14 March 2013. However, in September 2013 it was announced that the Lufthansa Supervisory Board had approved the purchase of only twelve of the first fifteen A380s. Thus, a total of fourteen A380s have been added to the fleet.
Lufthansa uses its A380s from and to Frankfurt am Main (nine aircraft) and since March 2018 to and from Munich as well (five aircraft). From 6 to 12 December 2011, Lufthansa already used an A380 once a day on the route from Munich to New York-JFK. This happened mainly against the backdrop of Christmas shopping in New York City.
On 13 March 2019, Lufthansa announced that it will be removing six A380 aircraft from the fleet and replacing them with Boeing 787-9 and Airbus A350-900 aircraft.[155]Those six aircraft were sold back to Airbus for €315 million, and all will have exited the fleet by November 2023. It was later disclosed the sale price was reduced to €302 million because five of the six A380-800s sustained storm damage, which was not covered by insurance while stored.[156]
On 8 March 2020, Lufthansa announced that it would be grounding all of its A380 aircraft due to theCOVID-19 pandemic.[157][158]
Lufthansa announced on 27 June 2022 that the remaining fleet of eight A380s will be reactivated and brought back into service for the 2023 summer season.[159]The stronger than anticipated customer demand and quicker recovery of international travel from the pandemic is cited as one of two reasons.[160]The other reason is the persistent delay of Boeing 777-9 delivery, which Lufthansa would not receive until 2025 or later. Lufthansa is still assessing how many and which A380 will be reactivated and which route the A380 will serve again.[161]
On 2 December 2022, Lufthansa reactivated the first of two A380s to be entered into the revenue service beginning in the summer 2023. The first A380 to be reactivated was a nine-year-old D-AIMK, which leftTeruel Airportfor Frankfurt Airport after three years of storage. Since the A380 was inactive for a long time, the landing gears weren't retracted during the flight out of fear that they might not be deployed again. The A380 flew at slower speed and lower altitude, lasting three hours. After the preparatory evaluation and minor repair in Frankfurt, the A380 departed for Lufthansa Technik inManila,Philippinesfor the extensive maintenance and replacement work.
Lufthansa has announced the A380 will begin its revenue flights fromMunichtoBoston Loganon 1 June and toNew York-JFKon 4 July, as well as routes toLos AngelesandBangkokbeginning in October.[162]
On 1 June 2023, Lufthansa's A380 made its return, with a flight fromMunichtoBoston,that lasted 7 hours and 22 minutes.
On 23 October 2023, Lufthansa reinstated D-AIMN into flying commercially again and its first flight was from Munich to New York-JFK. Currently, four A380s are being commercially flown by Lufthansa.
Services
editFrequent-flyer programme
editLufthansa'sfrequent-flyerprogramme is calledMiles & More,and is shared among several European airlines, including all of Lufthansa's subsidiary airlines (excluding theSunExpressjoint ventures), plusCondor(formerly owned by Lufthansa),Croatia Airlines,LOT Polish Airlines,andLuxair(previously part-owned by Lufthansa).[163]Miles & More members may earn miles on Lufthansa flights andStar Alliancepartner flights, as well as through Lufthansa credit cards, and purchases made through the Lufthansa shops. Status within Miles & More is determined by miles flown during one calendar year with specific partners. Membership levels include: Miles & More member (no minimal threshold), Frequent Traveller (Silver, 35,000-mile (56,000 km) threshold or 30 individual flights), Senator (Gold, 100,000-mile (160,000 km) threshold), and HON Circle (Black, 600,000-mile (970,000 km) threshold over two calendar years). All Miles & More status levels higher than Miles & More member offer lounge access and executive bonus miles, with the higher levels offering more exclusive benefits.[164]
Cabins
editFirst Class
editFirst Class is offered on Airbus A340-600s, the front of the upper deck on Airbus A380s, and the nose of the main deck on Boeing 747-8s. Each seat converts to a 2 metres (6 ft 7 in) bed, includes laptop power outlets, as well as entertainment facilities. Meals are available on demand. Lufthansa offers dedicated First Class check-in counters at most airports, and offers dedicated First Class lounges in Frankfurt andMunich,as well as a dedicated first-class terminal in Frankfurt. Arriving passengers have the option of using Lufthansa's First Class arrival facilities, as well as the new Welcome Lounge. Lufthansa introduced a new First Class product aboard the Airbus A380 and planned to gradually introduce it on all of its long-haul aircraft.[165]However, with the new program SCORE, introduced to boost profits by 1.5 billion euros over the following years, Lufthansa halted route expansion and extensively decreased its First Class offerings on most routes.[166][167]In October 2022, a new suite style First Class product was unveiled, and will be introduced on new A350 deliveries in 2023. In 2017 the airline announced that its first fewBoeing 777-9swould not include First Class seats, however, First Class could be installed on later deliveries.[168]As of June 2021,[update]the only remaining First Class seats Lufthansa offered were on itsBoeing 747-8Is,with 10Airbus A350-900swith First Class seatsto be delivered starting in July 2023.[needs update][169][170]
Business Class
editBusiness Class is offered on all long-haul aircraft. Seats convert to 2 metres (6 ft 7 in) lie-flat beds and include laptop power outlets and entertainment facilities.[171]Lufthansa offers dedicated Business Class check-in counters at all airports, as well as dedicated Business Class lounges at most airports, or contract lounges at other airports, as well as the Lufthansa Welcome Lounge upon arrival in Frankfurt. As of 2014, Business Class on all widebody aircraft feature lie-flat seats.[172]Lufthansa released plans for a new business class set to be released in 2023 on the Boeing 787-9 and Airbus A350, and will retrofit the rest of the fleet in the coming years.[173]
Premium Economy
editIntroduced in 2014,[174]Lufthansa's long-haul Premium Economy was rolled out on all long-haul aircraft, starting with some Boeing 747-8Is. Similar in design toAir Canada's Premium Economy orBritish Airways' World Traveller Plus cabins, Premium Economy features 38-inch (970 mm) pitch along with up to 3 inches (76 mm) more width than economy class, depending on the aircraft. The seats also feature an 11-or-12-inch (280 or 300 mm) personal seat-back entertainment screen and a larger armrest separating seats. Along with the planned introduction of the Boeing 777-9X, the airline plans to add a new Premium Economy cabin with a "shell" design. These seats are also to be installed on SWISS' Boeing 777-300ERs and Airbus A340-300s from the first and second quarter of 2021, respectively.[175]
Bus service
editA bus service fromNuremberg AirporttoMunich Airportwas reinstated in 2021 to replace short-haul flights between the two cities.[176]Lufthansa operated a check-in point inNurembergand a bus service from Nuremberg toMunich Airportin the late 1990s.[177]
Accidents and incidents
editThis is a list of accidents and incidents involving Lufthansa mainline aircraft since 1956. For earlier occurrences, refer toDeutsche Luft Hansa.For accidents and incidents on Lufthansa-branded flights which were operated by other airlines, see the respective articles (Lufthansa CityLine,Lufthansa Cargo,Contact Air,Germanwings,andAir Dolomiti).
Fatal
edit- On 11 January 1959,Lufthansa Flight 502,a LufthansaLockheed Super Constellation(registeredD-ALAK) crashed onto a beach shortly offGaleão Airportin Rio de Janeiro following a scheduled passenger flight fromHamburg,Germany. Of the 29 passengers and 10 crew members on board, only the co-pilot and 2 flight attendants survived. The investigation into the accident resulted in blaming the pilots for having executed a too low approach, which may have been caused by fatigue.[178]
- On 4 December 1961, a LufthansaBoeing 720(registered D-ABOK) crashed of unknown causes nearMainzduring a training flight from Frankfurt to Cologne, killing the three occupants. It was the first crash involving an aircraft of that type.[179]
- On 15 July 1964, another Boeing 720 (registered D-ABOP) crashed during a training flight, with the three people, includingWerner Baake,on board losing their lives (in what was only the second crash for this aircraft type). The accident occurred nearAnsbachafter the pilots had lost control of the aircraft when executing anaileron roll.
- On 28 January 1966 at 17:50 local time,Lufthansa Flight 005from Frankfurt toBremen,which was operated using aConvair CV-440 Metropolitanregistered D-ACAT, crashed 0.5 kilometres (0.31 mi) short ofBremen Airport,killing all 42 passengers and 4 crew members on board. The pilots had tried to execute ago-aroundwhen approaching the airport, during which the aircraftstalledand went out of control, possibly due to pilot error.[180]
- On 20 November 1974 at 07:54 local time,Lufthansa Flight 540,aBoeing 747-100 (registered D-ABYB), lost power and crashed shortly after take-off atJomo Kenyatta International Airportin what was the first air accident involving a Boeing 747. 55 out of the 140 passengers and 4 out of the 17 crew lost their lives, making it the worst accident in the history of the airline.[181]
- On 26 July 1979 at 21:32UTC,a cargo-configuredBoeing 707(registered D-ABUY) that was en routeLufthansa Flight 527fromRio de JaneirotoDakarand onwards to Germanycrashed into a mountain25 kilometres (16 mi) fromGaleão Airportduring initial climb, killing the three crew members on board. A flawed communication between the pilots and the air traffic controller had resulted in the aircraft flying on a wrong path.[182]
- In January 1984, a woman was found dead in a suitcase which was lying on anLAXbaggage carousel for a while. The suitcase had arrived on a Lufthansa flight. The woman was later discovered to have been an Iranian citizen who had recently married another Iranian withGreen cardstatus. She had been denied a US visa in West Germany and therefore decided to enter the US like this.[183]
- On 14 September 1993,Lufthansa Flight 2904,anAirbus A320-200(registered D-AIPN) flying from Frankfurt toWarsawwith 64 passengers and 4 crew members on board, overran the runway upon landing atWarsaw-Okecie Airport,and crashed into an earth embankment, resulting in the death of theco-pilotand one passenger.[184][185]
- On 28 May 1999,German border policesuffocated to deathAamir Ageeb,whom they were escorting aboard Lufthansa Flight 588 from Frankfurt to Cairo. During takeoff, the officers restrained and pinned down Ageeb, a Sudanese man deported from Germany after being rejected for asylum.[68]The aircraft made an emergency landing in Munich. The incident led to theGerman interior ministrysuspending its policy of forcible air deportation, and contributed to protests over Lufthansa's role in transporting deported asylum seekers.[66][186]
Non-fatal
edit- On 20 December 1973 at 00:33 local time, a LufthansaBoeing 707(registered D-ABOT) with 98 passengers and 11 crew members on board collided with amiddle markershack upon approachingPalam AirportinDelhifollowing a scheduled passenger flight fromBangkok(as part of a multi-leg flight back to Germany). There were no injuries, but the aircraft was damaged beyond repair. Visibility was poor at the time of the accident.[187]
- On 18 October 1983, a Boeing 747-200 freighter ran off the runway atKai Tak airportinHong Kongand got bogged in the grass after an engine failure during take-off.[188]
- On 11 June 2018, one of the airline's Airbus A340-300s, registered as D-AIFA, was being towed to its departure gate at Frankfurt Airport when the towing vehicle caught fire. Despite the quick action of the airport fire brigade, the aircraft suffered substantial fire and smoke damage to the nose and flight deck. Six people were treated for smoke inhalation.[189]
- On 1 March 2023, Lufthansa Flight 469, an Airbus A330 flying fromAustin,Texas to Frankfurt experienced suddenclear-air turbulencewhile over Tennessee, resulting in the flight being diverted toDulles International Airportand seven passengers hospitalized after landing.[190][191]
Hijackings and criminal events
edit- In 1972, the year of theMunich Summer Olympics,there were four reported hijackings involving Lufthansa aircraft:
- On 22 February,Flight 649,aBoeing 747-200(registered D-ABYD) with 172 passengers and 15 crew members on board was hijacked en route fromNew DelhitoAthens(as part of a multi-leg flight fromTokyoto Frankfurt) by fivePopular Front for the Liberation of Palestineterrorists who then pressed for a $5 million ransom from the German government. The aircraft landed atAden International Airport,and the hostages were released on the following day once the demands of the perpetrators were accepted.[192][193]
- On 10 July, a similar hijacking attempt occurred on board a LufthansaBoeing 737-100during a flight from Cologne toMunich.[194][better source needed]
- 11 October aBoeing 727was hijacked on a flight fromLisbonto Frankfurt. Upon landing at Frankfurt Airport, the perpetrator tried to flee but was captured by police forces.[195][better source needed]
- On 29 October, two men hijackedFlight 615with 11 other passengers and 7 crew members on board during a flight fromBeiruttoAnkara(and onwards to Germany), in order to liberate the three surviving members of theBlack Septembergroup responsible for theMunich massacre.Whilst the hijackedBoeing 727(registered D-ABIG) was forced to circle overZagreb Airportin danger of eventualfuel starvation,the West German authorities decided to comply with the demands. The prisoners were handed over and the aircraft was allowed to be flown toTripoli,where the hostages were released.[196][197][198]
- On 17 December 1973, in the wake of the events surroundingPan Am Flight 110,a parked LufthansaBoeing 737-100 (registered D-ABEY) was hijacked atLeonardo da Vinci-Fiumicino Airportin Rome. 10 Italian hostages that had been taken byPalestinianterrorists at the airport were forced into the aircraft by 5 perpetrators, and the German crew (2 pilots and 2 flight attendants) that was on board preparing the departure toMunichhad to fly the aircraft instead first toAthensand then to several other airports until the ordeal ended atKuwait International Airportthe next day, where the hijackers surrendered.[199][200]
- On 28 June 1977, a LufthansaBoeing 727was hijacked during a flight from Frankfurt toIstanbuland forced to divert toMunich.[201][better source needed]
- Thehijacking of the Landshutoccurred on 13 October 1977, at a time when West Germany had come under intense terroristic pressure known asGerman Autumn.TheBoeing 737-200 (registered D-ABCE) was hijacked en route Flight 181 fromPalma de Mallorcato Frankfurt by 4 terrorists of thePopular Front for the Liberation of Palestine,who thus wanted to force the German government to release severalRAFterrorists. The crew had to divert the aircraft with 87 other passengers first to Rome, and then onwards toLarnaca,Bahrain,Dubai,Aden(where the captain was killed when he returned to the aircraft after negotiations with the local authorities), and finally toMogadishuin an ordeal that took several days. AtMogadishu Airport,the GermanGSG 9special forces stormed the aircraft in the early hours of 18 October local time, killing 3 terrorists and freeing all hostages.[202][203]
- On 11 December 1978, Lufthansa was the victim of a major heist (robbery) atJohn F. Kennedy International Airport.TheLufthansa heistled to Lufthansa losing about US$5 million.
- On 12 September 1979, a hijacking attempt occurred on board a Lufthansa Boeing 727 on a flight from Frankfurt to Cologne, but the perpetrator quickly surrendered.[204][better source needed]
- Three hijackings occurred in due course in early 1985:
- On 27 February, a Boeing 727 was hijacked en route a Lufthansa flight from Frankfurt toDamascus.Two perpetrators forced the pilots to divert the aircraft (with 35 other passengers on board) toVienna International Airport,where they surrendered.[205][better source needed]
- On 27 March, another 727 was hijacked, this time on a flight from Munich toAthens.A man demanded the pilots to divert toLibya.During a fuel stop atIstanbul,the aircraft was stormed and the perpetrator arrested.[206][better source needed]
- Only two days later, a mentally ill person on board a LufthansaBoeing 737-200 on a flight fromHamburgto London demanded to be taken to Hawaii instead.[207][better source needed]
- On 11 February 1993,Lufthansa Flight 592from Frankfurt toAddis AbabaviaCairowith 94 passengers and 10 crew members was hijacked during the first leg by 20-year-old Nebiu Zewolde Demeke, who forced the pilots to divert theAirbus A310(registered D-AIDM) to the United States, with the intent of securing theright of asylumthere. Demeke, who had been on the flight to bedeportedback to his nativeEthiopia,surrendered to authorities upon arrival atJohn F. Kennedy International Airportin New York City. No passengers or crew members were harmed during the 12-hour ordeal.[208]
Customer issues
editBarring of visibly Jewish passengers
editIn May 2022, during a New York to Frankfurt flight, the captain alerted Lufthansa security that some passengers had failed to follow crew instructions requiring thewearing of masksand barring gathering. The company then barred over a hundred visibly Jewish passengers from the flight from boarding a connecting flight to Budapest.[209][210][211][212][213][214]The majority were rebooked on other flights the same day.[209]
TheAmerican Jewish Committeestated that "Banning ALL Jews from a flight because of an alleged mask violation by some Jewish passengers is textbookantisemitismfrom Lufthansa ".[215][216]Lufthansa was also condemned by US antisemitism envoyDeborah Lipstadtwho described Lufthansa's anti-Semitism as "unbelievable", and stated that her office was in contact with the German government over the incident that involved US citizens.[217]Lufthansa said its staff was unable to single out which passengers had broken the rules because "the infractions were so numerous, the misconduct continued for substantial portions of the flight and at different intervals and the passengers changed seats during the flight".[209]Lufthansa denied its actions were antisemitic.[218]
In August 2022, as a result of the incident, Lufthansa adopted the IHRAWorking Definition of Antisemitismand appointed a senior manager with responsibility for preventing antisemitism and other discrimination.[219][220][221][222]In October 2024, Lufthansa paid a US Department of Transportation penalty of $4m in relation to the episode, less the $2m it had already paid to passengers in a legal settlement. Lufthansa said it made the payment to avoid litigation but denied discrimination, blaming the incident on "an unfortunate series of inaccurate communications".[209]
See also
editReferences
editFootnotes
edit- ^The company that today is known asDeutsche Lufthansa AGwas founded asAktiengesellschaft für Luftverkehrsbedarf (Luftag)on 6 January 1953.[1]It sees itself in the tradition ofDeutsche Lufthansa,the former German national airline that was founded in 1926 and liquidated in 1951, whose name and logo it acquired in 1954.[2][3][4]
- ^Lufthansa also countsBerlin Brandenburg Airport,Düsseldorf Airport,Vienna AirportandZurich Airportas its hubs.[5]They are not listed here because they are home to Lufthansa's subsidiariesEurowings,Austrian Airlines,andSwiss International Air Lines,respectively. For the same reason, all otherEurowingsbases are omitted.
Citations
edit- ^abcd"We Call on Luftag".Flight International(5 February 1954): 165. Archived fromthe originalon 16 May 2013.Retrieved19 April2013.
- ^abcdKlussmann, Niels (2007).Lexikon der Luftfahrt.Heidelberg: Springer. pp. 396–397.ISBN9783540490968.Archivedfrom the original on 29 November 2023.Retrieved21 September2016.
- ^"History".Archivedfrom the original on 10 May 2019.Retrieved9 May2023.
- ^https://newsroom.lufthansagroup.com/en/on-the-100th-anniversary-of-lufthansas-founding-lockheed-super-star--ju-52-to-go-on-permanent-exhibit/#:~:text=Today%27s%20Deutsche%20Lufthansa%20AG%20is%20not%20the%20legal,and%20flight%20operations%20began%20on%20April%201%2C%201955Archived16 June 2024 at theWayback Machine.
- ^"Airport information".Lufthansa.Archivedfrom the original on 2 December 2021.Retrieved15 February2022.
- ^"Jens Ritter".Lufthansa Group.
- ^abcdefAnnual Report 2023(PDF)(Report). Lufthansa Group. 20 February 2024.Archived(PDF)from the original on 7 March 2024.Retrieved8 March2024.
- ^"Berlin airports strike to ground more than 650 flights".BBC News.13 March 2017.Archivedfrom the original on 10 March 2022.Retrieved10 March2022.
German flag carrier Lufthansa said...
- ^"Air travel faces continued turbulence".BBC News.8 April 2020.Archivedfrom the original on 8 April 2022.Retrieved10 March2022.
The German flag-carrier followed up...
- ^abBray, Chad (12 October 2017)."Lufthansa to Buy Units of Air Berlin for $249 Million".The New York Times.ISSN0362-4331.Archivedfrom the original on 10 March 2022.Retrieved10 March2022.
The German flag carrier Lufthansa...
- ^Clark, Nicola (22 April 2013)."Strike Grounds Most Lufthansa Flights".The New York Times.ISSN0362-4331.Archivedfrom the original on 12 February 2022.Retrieved10 March2022.
A widespread strike all but grounded the German flag carrier Lufthansa on Monday
- ^Murray, Miranda; Szymanska, Zuzanna (12 November 2021)."German ministries welcome Lufthansa's early bailout aid repayment".Reuters.Archivedfrom the original on 10 March 2022.Retrieved10 March2022.
Germany's finance and economy ministries on Friday welcomed the early repayment by flag carrier Lufthansa
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Bibliography
edit- Neulen, Hans-Werner (June 2001). "Une grue dans la tempête, Lufthansa dans les années 1939/1945" [A Crane in the Storm, Lufthansa in the Years 1939/1945].Avions: Toute l'Aéronautique et son histoire(in French) (99): 30–40.ISSN1243-8650.
- Neulen, Hans-Werner (January 2002). "Une grue dans la tempête, Lufthansa dans les années 1939/1945".Avions: Toute l'Aéronautique et son histoire(in French) (106): 14–26.ISSN1243-8650.
- Neulen, Hans-Werner (February 2002). "Une grue dans la tempête, la Lufthansa en guerre: 1941" [A Crane in the Storm, Lufthansa at war: 1941].Avions: Toute l'Aéronautique et son histoire(in French) (107): 39–51.ISSN1243-8650.
- Neulen, Hans-Werner (June 2003). "Une grue dans la tempête, la Lufthansa en guerre: VI: 1944, l'année des accidents et des pertes" [A Crane in the Storm, Lufthansa at war: VI: 1944, a Year of Accidents and Losses].Avions: Toute l'aéronautique et son histoire(in French) (123): 34–49.ISSN1243-8650.
- Neulen, Hans-Werner (August 2003). "Une grue dans la tempête, la Lufthansa en guerre: VII: 1945, jusqu'à la fin amère" [A Crane in the Storm, Lufthansa at war: VII: 1945, Until the Bitter End].Avions: Toute l'aéronautique et son histoire(in French) (125): 34–44.ISSN1243-8650.
External links
editMedia related toLufthansaat Wikimedia Commons
- Official websiteArchived21 August 2008 at theWayback Machine
- Documents and clippings about Lufthansain the20th Century Press Archivesof theZBW