Outsourcedis an Americansitcomtelevision series set in an Indian workplace. It is based on thefilm of the same nameand adapted byRobert BordenforUniversal Media StudiosandNBC.The series originally ran from September 23, 2010 to May 12, 2011.[1]The show was officially picked up by NBC on May 7, 2010[2]and on October 18, 2010, the show received a full season order.[3]Outsourcedwas filmed at Radford Studios inStudio City,Los Angeles, California.[4]

Outsourced
GenreSitcom
Based onOutsourced
by George Wing
John Jeffcoat
Developed byRobert Borden
Starring
Theme music composerMichael A. Levine
ComposerTranscenders
Country of originUnited States
Original languageEnglish
No.of seasons1
No.of episodes22
Production
Executive producers
  • Ken Kwapis
  • Robert Borden
  • Victor Nelli Jr.
  • Tom Gorai
  • David Skinner
Producers
  • James Simons
  • Jim Ellis
  • Patrick Walsh
  • Sonny Lee
Camera setupSingle-camera
Running time21–23 minutes
Production companies
Original release
NetworkNBC
ReleaseSeptember 23, 2010(2010-09-23)
May 12, 2011(2011-05-12)

When the renewal of the show was not announced with renewal of other NBC shows, the cast and crew started a campaign for fans of the show to request its renewal.[5]On May 13, 2011, NBC announced thatOutsourcedwas cancelled after one season.[6]

Outsourcedis set in acall centerinMumbai,India, where an Americannoveltiescompany has recentlyoutsourcedits order processing. A lone American manages the call center and must explain American popular culture to his employees as he tries to understand Indian culture.

Cast and characters

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Main

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  • Ben Rappaportas Todd Dempsy, aKansas Citynative who is transferred to India to run the call center for Mid American Novelties. He does not understand Indian culture and is constantly offending workers unintentionally. He eventually becomes more aware of Indian culture. He is currently employed as executive manager.
  • Rizwan Manjias Rajiv Gidwani, Todd's assistant manager at Mid American Novelties. He is hard-nosed and unapologetic and he aspires to be Todd's replacement (whether due to Todd's success or his downfall). When Todd is promoted to executive manager, Rajiv is promoted to manager. His intentions are not to be mean, but to only run the company professionally and business-like. It has long been his dream to become a successful business manager so he can gain the approval of the wealthy father of Vimi, whom he has loved since childhood and wishes to marry. Once he becomes manager, he marries Vimi.
  • Sacha Dhawanas Manmeet, a call center employee for Mid American Novelties, who dreams of America and quickly becomes good friends with his boss, Todd Dempsy. He is known for being the "hip" one, who is fascinated by American culture. Manmeet is girl-crazy; he has had several "over the phone" relationships with American callers and flirts with almost every woman he meets. He seems more interested in American women than Indian women, stating in one episode that American women are not concerned with his father's occupation or where he went to school. This, along with his reluctance to ask one of Tonya's friends to dance at a Halloween party, indicates that Manmeet may actually have a bit of an inferiority complex.
  • Rebecca Hazlewoodas Asha, a call center employee for Mid American Novelties and eventual love interest of Todd. She is frequently the voice of reason in the office and plans to pursue an arranged marriage. Early in the series, Todd develops feelings for Asha, who, while responding in some ways, eventually re-asserts her commitment to the arranged marriage process, leading Todd to develop a relationship with Tonya. In the penultimate episode, Tonya breaks up with Todd because he still has feelings for Asha. In the last scene of the finale, Asha, having earlier expressed doubts about her fiancé, tells Todd he should fight for what he wants, and takes his hand as they gaze at the celebratory crowd at Rajiv and Vimi's wedding, strongly implying that she wants him to fight for her because of her feelings for him as well.
  • Parvesh Cheenaas Gupta, a very talkative call center employee for Mid American Novelties, who constantly yearns to be the center of attention. After Todd inspires him to grab some independence from his parents, Gupta rents his own place in the apartment directly above Todd's.
  • Anisha Nagarajanas Madhuri, a shy and soft-spoken call center employee for Mid American Novelties whose income supports her entire family. As time passes, Madhuri opens up, becoming one of the office gossips. Madhuri also has a beautiful singing voice, and the others convince her to enter a singing contest.
  • Diedrich Baderas American Charlie Davies, a call center manager for the company All-American Hunter. Charlie is friendly and has good intentions but is somewhat socially clueless and a bit gruff, leading to many humorous situations. For several episodes, Charlie nurses a crush on Tonya, convinced he has a chance at a relationship despite her obvious disinterest in him romantically.
  • Pippa Blackas Tonya, an Australian call center manager for the company Koala Airlines who is easygoing and flirtatious with a sense of adventure; by mid-season, she and Todd are romantically involved and remain so until just before the end of the series.

Recurring

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  • Guru Singhas Ajeet, a tall, silentSikhwhose character frequently shows displeasure at Todd's cultural gaffes. A poet, he first speaks in the season finale, where he becomes Madhuri's love interest and his character is given a more prominent role.
  • Thushari Jayasekeraas Pinky, a fun and hardworking call center worker at Mid America Novelties, who is adventure seeking and ready to learn. Does funny and awkward things. Ready to defend her fellow call center team as well as party with the big boss. Played largest role in the season finale.
  • Manish Dayaland the A-Team, a group of well-dressed executive employees for a computer support call center located in the same building. The group are conspicuously rude, snobby, and taunting.
  • Jerry Stern (played byMatt Walsh), Todd'ssupervisorin the U.S.; he is business focused and often reminds Todd of tough choices Todd is reluctant to make, such as firing a staff member due to poor sales.
  • Santosh, the maid at Todd's apartment.
  • Vimi, (played bySarayu Raoin the Jolly Vindaloo Day episodes andNoureen DeWulfin later episodes), Rajiv's fiancée and eventual wife.
  • Shivam Tibrewala as call center playboy.

Episodes

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No.TitleDirected byWritten byOriginal air dateU.S. viewers
(millions)
1"Pilot"Ken KwapisGeorge Wing &John JeffcoatSeptember 23, 2010(2010-09-23)7.44[7]
When Todd Dempsy finishes management training for his job at Mid America Novelties, he finds that his call center has been outsourced to Mumbai, India, and that in order to keep his job, he must relocate to India and manage the call center there. Upon arrival, he is greeted by Rajiv, his assistant manager who is interested in replacing him, and who introduces him to the rest of his employees. He also meets two other call center managers: Charlie, who gives him advice over lunch, and later Tonya, who immediately shows a romantic interest in him.
2"The Measure of a Manmeet"Victor Nelli, Jr.Paul A. Kaplan & Mark TorgoveSeptember 30, 2010(2010-09-30)5.85[8]
Management tasks Todd with evaluating his team, and laying off an employee due to low revenues. Gupta believes that he will be the one laid off as he incorrectly lip-reads Rajiv and Todd's conversation. Todd is invited by Manmeet to a hotel to eat steak and quickly befriends him. Todd finds out that the reason why revenue is down is because Manmeet flirts with his customers instead of selling products. He confronts Manmeet, who uses his flirtatiousness to sell more novelties and increasing revenue, so no one needs to be laid off.
3"Party of Five"Gail MancusoRobert BordenOctober 7, 2010(2010-10-07)5.22[9]
Todd and Charlie plan a double date with Asha and Tonya, only to have Gupta tag along.
4"Jolly Vindaloo Day"Victor Nelli, Jr.Linda Videtti FigueiredoOctober 14, 2010(2010-10-14)5.40[10]
Rajiv attempts to keep Todd out of the office while his potential father-in-law visits. Some of the employees deal with harassment from the A-Team.
5"Touched by an Anglo"Ken KwapisMichael PennieOctober 21, 2010(2010-10-21)4.95[11]
A shipment of sexual novelties leads to a seminar on sexual harassment. Someone calls the company hot-line to file a complaint against Todd.
6"Bolloween"Michael LehmannSonny Lee & Patrick WalshOctober 28, 2010(2010-10-28)5.94[12]
Todd explains Halloween to the employees, and throws a party to get closer to Asha.
7"Truly, Madly, Pradeeply"Victor Nelli, Jr.Michael LoftusNovember 4, 2010(2010-11-04)5.74[13]
As Asha's arranged marriage process moves forward, Manmeet helps Todd infiltrate her list of potential suitors. Rajiv attempts to end Gupta's new-found enticement with chewingpaan.
8"Home for the Diwalidays"Linda MendozaVera SantamariaNovember 11, 2010(2010-11-11)5.48[14]
Todd wonders why everyone is well-dressed and finds out it isDiwali.He asks Management if he can give his employees time off for it and is denied. Todd decides to let them leave, and handle the calls himself, while Tonya tries to invite for a few drinks he declines and says he has to work. She suggests he put the call center on voicemail, they have sex in the break room table but is caught by Asha; who comes back to the office to help Todd out. Meanwhile, Rajiv buys a Sari for his fiancee that gets burned by fireworks and he ends up buying an overpriced sari from Madhuri
9"Temporary Monsanity"Reggie HudlinLaura GutinNovember 18, 2010(2010-11-18)5.43[15]
Todd pressures the employees in attempt to win theBlack Fridaysales competition. Charlie challenges Gupta and Manmeet to a game of laser tag.
10"Homesick to My Stomach"John PutchDavid Gross & Greg LisbeDecember 2, 2010(2010-12-02)5.32[16]
Todd gets homesick watching his friends on webcam do a tailgate party for their football team. He learns from Charlie that he can watch his favorite football team's game at a local restaurant that has satellite TV. Todd is seen wearing a custom Chief's football jersey, buys a coconut and pretends to score a touchdown. Asha spots him, they talk and he eats the street food she just bought. Asha reminds him he is not used to that kind of dirty food and gets sick before the football game. After a few visits to the toilet he is carried out of the office by Charlie to the restaurant with Manmeet. At the restaurant Todd misses the game spending much time in the toilet both sick and homesick. Rajiv assumes managerial control when Todd becomes ill from street food. Madhuri, Asha, Charlie, Manmeet and Gupta visit Todd after work to have a tailgating party of their own.
11"A Sitar is Born"John ScottGeetika LizardiJanuary 20, 2011(2011-01-20)3.95[17]
Todd overhears Madhuri sing in the bathroom and tries to coax her into singing in a local talent show. Gupta misunderstands Todd and volunteers himself as lead.
12"Sari, Charlie"Victor Nelli, Jr.Luvh RakheJanuary 27, 2011(2011-01-27)4.13[18]
Charlie discovers Todd and Tonya's relationship when he catches them kissing. Corporate informs Rajiv that the employees will be reviewing him.
13"Training Day"Victor Nelli, Jr.Pete HolmesFebruary 3, 2011(2011-02-03)3.74[19]
Todd rewards his workers with a retreat. Tonya tries to help Charlie find a date.
14"The Todd Couple"Reggie HudlinAmit BhallaFebruary 10, 2011(2011-02-10)3.61[20]
Todd suspends Gupta from work after he becomes angry with callers. Manmeet tries to juggle two online Valentine's Day dates.
15"Guess Who's Coming to Delhi"Matt ShakmanTerry MulroyFebruary 17, 2011(2011-02-17)3.20[21]
Todd is worried about how the workers will behave when his boss visits the call center. Charlie gets in trouble for being culturally insensitive.
16"Take This Punjab and Shove It"Dennie GordonRobert BordenFebruary 24, 2011(2011-02-24)3.27[22]
When an employee quits, Todd jumps on the opportunity to hire someone new, only to have his recruit poached by someone close to him. Gupta finds himself in financial trouble as a result of him moving out of his parents’ house into his own apartment, and must find a way to clear the dues.
17"Todd's Holi War"Victor Nelli, Jr.Michael PennieMarch 17, 2011(2011-03-17)3.59[23]
Todd discovers another company is hogging the air conditioning, leaving Mid-American Novelties to suffer through the heatwave. Meanwhile, Rajiv struggles to find an original way to propose to his girlfriend.
18"Gupta's Hit & Manmeet's Missus"Troy MillerMark Torgrove & Paul A. KaplanMarch 24, 2011(2011-03-24)3.61[24]
Manmeet makes a video to send to his girlfriend Ashlynn in New York. Meanwhile, there is trouble between Gupta and Rajiv when Gupta accuses Rajiv of hitting him.World Wrestling EntertainmentwrestlerThe Great Khaliappears in a cameo.
19"Charlie Curries a Favor From Todd"Kevin DowlingLinda Videtti FigueiredoApril 7, 2011(2011-04-07)2.91[25]
Todd hires Charlie to work for Mid America Novelties. Rajiv attempts a scam, to get money for his honeymoon.
20"Mama Sutra"Alex HardcastlePatrick Walsh & Sonny LeeApril 14, 2011(2011-04-14)3.50[26]
Tonya's mom comes to India and hooks up with Charlie while Todd and Tonya butt heads over Asha; Madhuri tells Gupta his lifeline is short, leading him to undergo a karmic cleanse.
21"Rajiv Ties the Baraat (Part 1)"Victor Nelli, Jr.Michael LoftusMay 5, 2011(2011-05-05)3.14[27]
Todd throws Rajiv a bachelor party; Manmeet nervously awaits his American girlfriend's arrival.
22"Rajiv Ties the Baraat (Part 2)"Victor Nelli, Jr.Story by : Charlie Hornsby
Teleplay by : Vera Santamaria
May 12, 2011(2011-05-12)2.99[28]
Rajiv worries the wedding may be called off, then considers doing so himself; Manmeet is not on the same relationship page as his girlfriend.

International broadcast

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Outsourcedwas picked up in Canada, for broadcast onGlobalat the same time as the American broadcast.[29]In New Zealand,Outsourcedhas been broadcast onFOUR.[30]

Outsourcedhas been broadcast in Singapore, Indonesia, Thailand, and Hong Kong onUniversal.[citation needed]In Brazil,Outsourcedhas been broadcast onRede Record,premiered on November 5, 2011, with the titleAprontando na Índia.It is also being broadcast onTBS.[31]In Sweden,Outsourcedhas been broadcast onTV3[32]andTV6.[33]In Poland,Outsourced(Dostawa na telefon) has been broadcast onComedy Central Poland.[34]

Reception

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The show received mixed reviews, reaching a 46 out of 100 on review aggregatorMetacritic.[35]Another review aggregator,Rotten Tomatoes,gives the show a rating of 21% based on 14 reviews, with the critical consensus, "This culture-clash sitcom is too mired in unfunny jokes and stereotypical characters to provide much insight into the global marketplace."[36]Joel Keller ofTV Squadin a review of thepilot episodestated, "As long as the show can examine the cultural divide, show how all offices are the same no matter where they are, and stay away from the easy jokes, NBC could have another Thursday comedy hit."[37]Alessandra Stanley ofThe New York Timesstated "The fact that it's neither embarrassing nor deeply offensive—once it gets rolling, the show is actually quite charming—is a credit to the cast and the writers."[38]Critics such as blogger Mikey O'Connell have accusedOutsourcedof being racist.[39]Matt Rouse ofTV Guidewrote, "The culture clash premise drowns in a sewer of caricatures and lame jokes".[40]

Awards and nominations

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Awards and nominations forOutsourced
Year Presenter Award Result
2011 People's Choice Awards Favorite New TV Comedy Nominated
2011 NAMIC Vision Awards Best Performance - Comedy for Anisha Nagarajan Nominated
2011 NAMIC Vision Awards Comedy Nominated

See also

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References

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  1. ^Gorman, Bill (July 15, 2010)."NBC Announces Series Premiere Dates For Fall 2010 Schedule".TV By the Numbers.Archived fromthe originalon July 18, 2010.RetrievedJuly 15,2010.
  2. ^Seidman, Robert (May 7, 2010)."NBC Picks-Up Three Scripted Series: 'Love Bites,' 'Outsourced' and 'The Event'".TV By the Numbers.Archived fromthe originalon May 12, 2010.RetrievedMay 23,2010.
  3. ^Seidman, Robert (October 18, 2010)."NBC Orders Full Seasons of 'The Event,' 'Outsourced' and 'Law & Order: Los Angeles'".TV By the Numbers.Archived fromthe originalon October 12, 2012.RetrievedOctober 19,2010.
  4. ^"'Outsourced' Brings Jobs to Studio City ".Studio City Patch. August 25, 2010.
  5. ^"NBC TV fans, artists launch 'save outsourced' campaign".The Times of India.May 9, 2011.Archivedfrom the original on October 10, 2011.
  6. ^Rice, Lynette (May 13, 2011)."NBC cancels 'The Event' and 'Law & Order: L.A.'".Entertainment Weekly.RetrievedMay 13,2011.
  7. ^Seidman, Robert (September 24, 2010)."TV Ratings Thursday:The Big Bang TheoryScores at 8pm;Grey's AnatomyTops Night With Young Adults;My GenerationPremiere Stalls ".TV by the Numbers.Archived fromthe originalon November 17, 2010.RetrievedJanuary 28,2011.
  8. ^Gorman, Bill (October 1, 2010)."Thursday Finals:Grey's Anatomy,Big Bang Theory,$#*! My Dad Says,CSIAdjusted Up;Vampire Diaries,Private Practice,ApprenticeDown ".TV by the Numbers.Archived fromthe originalon October 16, 2012.RetrievedOctober 1,2010.
  9. ^Seidman, Robert (October 8, 2010)."Thursday Finals: Bones, Community, Grey's Anatomy, Big Bang Theory, $#*! My Dad Says, The Office Adjusted Up".TV by the Numbers.Archived fromthe originalon June 26, 2012.RetrievedOctober 29,2010.
  10. ^Gorman, Bill (October 15, 2010)."Thursday Finals: The Big Bang Theory, $#*!, 30 Rock, The Office, Outsourced, Grey's Anatomy, Fringe All Adjusted Up".TV by the Numbers.Archived fromthe originalon September 4, 2012.RetrievedOctober 15,2010.
  11. ^Gorman, Bill (October 22, 2010)."Thursday Finals:Grey's Anatomy,Big Bang,CSI,Vampire DiariesAdjusted Up;Private PracticeDown; Plus NLCS Game 5 Ratings ".TV by the Numbers.Archived fromthe originalon June 6, 2012.RetrievedOctober 23,2010.
  12. ^Gorman, Bill (October 29, 2010)."Thursday Final Ratings:Grey's Anatomy,Big Bang Theory,Shrekless,OfficeAdjusted Up;NikitaDown; PlusWorld SeriesGame 2 ".TV by the Numbers.Archived fromthe originalon June 25, 2012.RetrievedOctober 30,2010.
  13. ^Gorman, Bill (November 5, 2010)."Thursday Final Ratings: Big Bang Theory, The Mentalist, Office, Vampire Diaries Adjusted Up".TV by the Numbers.Archived fromthe originalon October 16, 2012.RetrievedNovember 5,2010.
  14. ^Seidman, Robert (November 12, 2010)."Thursday Final Ratings:Fringe,Community,30 Rock,Outsourced,The OfficeAdjusted Down;Bones,$#*! My Dad SaysAdjusted Up ".TV by the Numbers.Archived fromthe originalon November 15, 2010.RetrievedNovember 13,2010.
  15. ^Seidman, Robert (November 19, 2010)."Thursday Final Ratings:$#*! My Dad Says,30 Rock,OutsourcedAdjusted Down;The OfficeAdjusted Up ".TV by the Numbers.Archived fromthe originalon November 21, 2010.RetrievedNovember 20,2010.
  16. ^Gorman, Bill (December 3, 2010)."Thursday Final Ratings:Private Practice,Bones,NikitaAdjusted Down ".TV by the Numbers.Archived fromthe originalon December 5, 2010.RetrievedDecember 4,2010.
  17. ^Gorman, Bill (January 21, 2011)."Thursday Final Ratings: '$#*! My Dad Says' Adjusted Up, 'Bones' Adjusted Down".TV by the Numbers.Archived fromthe originalon January 25, 2011.RetrievedJanuary 21,2011.
  18. ^Seidman, Robert (January 28, 2011)."Thursday Final Ratings: 'American Idol' Adjusted Up; No Adjustments for 'The Vampire Diaries' or 'Nikita'".TV By the Numbers.Archived fromthe originalon January 30, 2011.RetrievedFebruary 1,2011.
  19. ^Gorman, Bill (February 4, 2011)."Thursday Final Ratings: 'Grey's Anatomy,' 'Vampire Diaries,' 'Mentalist' Adjusted Up; 'Private Practice,' 'Parks & Recreation' Adjusted Down".TV By the Numbers.Archived fromthe originalon February 7, 2011.RetrievedFebruary 4,2011.
  20. ^Gorman, Bill (February 11, 2011)."Thursday Final Ratings: 'American Idol,' 'Vampire Diaries' Adjusted Up; 'Private Practice,' 'Bones,' 'Office,' 'Parks & Rec' Down".TV by the Numbers.Archived fromthe originalon February 14, 2011.RetrievedFebruary 11,2011.
  21. ^Seidman, Robert (February 18, 2011)."Thursday Final Ratings: 'American Idol' Adjusted Up; 'Parks & Recreation,' 'Private Practice' Adjusted Down".TV by the Numbers.Archived fromthe originalon February 21, 2011.RetrievedFebruary 18,2011.
  22. ^Seidman, Robert (February 25, 2011)."Thursday Final Ratings: 'Grey's Anatomy' Adjusted Up; 'The Office,' 'Outsourced,' and 'Private Practice' Down".TV by the Numbers.Archived fromthe originalon February 28, 2011.RetrievedFebruary 25,2011.
  23. ^Gorman, Bill (March 18, 2011)."Thursday Final Ratings: 'American Idol', 'Wipeout' Adjusted Up; 'Bones' Adjusted Down, Plus CBS NCAA Basketball Ratings".TV by the Numbers.Archived fromthe originalon March 21, 2011.RetrievedMarch 18,2011.
  24. ^Seidman, Robert (March 25, 2011)."Thursday Final Ratings: 'Private Practice,' 'Parks & Recreation,' '30 Rock' Adjusted Down; 'American Idol,' 'Grey's Anatomy,' 'Wipeout' Adjusted Up; Plus CBS NCAA Basketball Ratings".TV by the Numbers.Archived fromthe originalon April 29, 2011.RetrievedMarch 26,2011.
  25. ^Seidman, Robert (April 8, 2011)."TV Ratings Thursday: 'Bones,' 'Rules,' 'The Mentalist' Up; 'Idol,' 'CSI' Down; 'Outsourced' Hits Low; 'Vampire Diaries,' 'Nikita' Down".TV by the Numbers.Archived fromthe originalon April 11, 2011.RetrievedApril 8,2011.
  26. ^Gorman, Bill (April 15, 2011)."Thursday Final Ratings: 'American Idol,' 'Vampire Diaries,' 'Office' Adjusted Up; 'Bones,' 'Parks & Recreation' Adjusted Down".TV by the Numbers.Archived fromthe originalon April 17, 2011.RetrievedApril 16,2011.
  27. ^Seidman, Robert (May 6, 2011)."Thursday Final Ratings: 'American Idol,' 'Big Bang Theory,' 'CSI,' 'The Mentalist,' 'Community,' 'The Vampire Diaries' Adjusted Up; 'Bones,' 'Parks & Recreation' Adjusted Down".TV by the Numbers.Archived fromthe originalon May 9, 2011.RetrievedMay 15,2011.
  28. ^Gorman, Bill (May 13, 2011)."Thursday Final Ratings: 'American Idol,' 'Big Bang,' 'Community,' 'Rules,' 'Mentalist,' 'Office,' 'Vampire Diaries' Adjusted Up; 'Bones' Adjusted Down".TV by the Numbers.Archived fromthe originalon May 16, 2011.RetrievedMay 13,2011.
  29. ^"Global Fall Preview".Globaltv.com.RetrievedMarch 25,2011.
  30. ^"Outsourced".FOUR.Auckland,New Zealand.RetrievedMay 2,2012.
  31. ^"Aprontando na Índia - TBS muitodivertido".TBS.RetrievedJanuary 18,2014.
  32. ^"New Comedy series on TV3 Sweden".tv3.se.RetrievedApril 1,2011.
  33. ^"Outsourced on TV6 Sweden".tv6.se.RetrievedSeptember 27,2011.
  34. ^"Nowe seriale w Comedy Central".media2.pl.RetrievedApril 14,2011.
  35. ^"Outsourced – Season 1 Reviews, Ratings, Credits, and More at Metacritic".Metacritic.com.RetrievedMarch 25,2011.
  36. ^"Outsourced: Season 1".Rotten Tomatoes.
  37. ^Keller, Joel (July 6, 2010)."Pilot Watch: 'Outsourced'".TV Squad.RetrievedJuly 11,2010.
  38. ^Stanley, Alessandra (September 22, 2010)."At Call Center, Cultural Clash in Reverse".The New York Times.RetrievedMarch 29,2011.
  39. ^Buncombe, Andrew (September 29, 2010)."US Sitcom about Indian outsourcing is racist".The Independent.London.Archivedfrom the original on May 24, 2022.
  40. ^TV GuideSeptember 13-19, 2010 pg. 50.
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