Wikipedia

Samsung Galaxy S4

This article is about the Android phone. For other uses, seeGalaxy 4 (disambiguation).

TheSamsung Galaxy S4is anAndroidsmartphoneproduced bySamsung Electronicsas the fourth smartphone of theSamsung Galaxy S seriesand was first shown publicly on March 14, 2013, at Samsung Mobile Unpacked inNew York City.It is the successor to theGalaxy S III,which maintains a similar design, but with upgraded hardware, moresensors,and an increased focus on software features that take advantage of its hardware capabilities—such as the ability to detect when a finger is hovered over the screen, and expandedeye trackingfunctionality, it was released the previous year.[9][10]A hardware variant of the S4 became the first smartphone to support the emergingLTE Advancedmobile network standard (model numberGT-i9506). The T-Mobile version of the Galaxy S4, named the model (SGH-M919), was released the same month. The phone's successor, theSamsung Galaxy S5,was released the next year.

Samsung Galaxy S4
Galaxy S4 in Frost White
ManufacturerSamsung Electronics
TypeSmartphone
SloganLife companion[1]
SeriesGalaxy S
First releasedApril 27, 2013;11 years ago(2013-04-27)[2]
Units sold50 million sold in the first 6 months
Units shipped80 million were shipped worldwide
PredecessorSamsung Galaxy S III
SuccessorSamsung Galaxy S5
RelatedSamsung Galaxy S4 Active
Samsung Galaxy S4 Mini
Samsung Galaxy S4 Zoom
Samsung Galaxy Note 3
Compatible networks
List
  • 2.5GGSM/GPRS/EDGE– 850, 900, 1800, 1900 MHz
  • 2.5GCDMA1xRTT/1x-Advanced – 800, 1900 MHz
  • 3GUMTS/HSPA+– 850, 900, 1900, 2100 MHz
  • 3GTD-SCDMA– 1900 / 2000 MHz
  • 3G CDMAEv-DORev. A – 800, 1900 MHz (select carrier models also support theAWS1700/2100 MHz band)
  • 4GLTERel. 8 (UE Cat 3) – 700, 800, 1700, 1800, 1900, 2600 MHz or up to 6 different band sets (dependent on market)
  • FDD
  • TDD(dual mode version)
  • LTE-A (Cat 4) Only available on I9506 and SHV-E330
Form factorSlate
Dimensions136.6 mm (5.38 in) H
69.8 mm (2.75 in) W
7.9 mm (0.31 in) D
Weight130 g (4.6 oz)
Operating systemOriginal:Android4.2.2 "Jelly Bean"
Currently:Android5.0.1 "Lollipop"
Unofficial:Android 14"Upside Down Cake" viaLineageOS21(I9505)[3]
System-on-chipExynos 5 Octa5410 (3G & South Korea LTE Versions)
QualcommSnapdragon 600(LTE&China MobileTD-SCDMAversions)
CPU1.6 GHz quad-coreCortex-A15and 1.2 GHz quad-coreCortex-A7(big.LITTLE)(3G & South Korea LTE Versions)
1.9 GHz quad-coreKrait300 (LTE &China MobileTD-SCDMAversions)
GPUITtri-corePowerVRSGX 544 GPU(3G & South Korea LTE Versions)
Adreno320 (LTE &China MobileTD-SCDMAversions)
Memory2GBLPDDR3 RAM
Storage16/32/64 GB
Removable storageUp to 256 GB; microSD
Battery2600mAhLi-ion
User replaceable
Qi wireless charging(optionally retrofittable)
Rear camera13 megapixelsSony IMX135 (Exmor RS)
List
Front camera2 megapixels (1080p)HDVideo Recording @ 30frames/sBack-illuminated sensor
Display5 in (130 mm) 1920x1080px(441ppi)Super AMOLED
(Diamond PenTile)
CorningGorilla Glass3
SoundMonospeaker on back side with Qualcomm DAC orWolfson MicroelectronicsWM5102audio chip[4]depending on version
Connectivity
List
Data inputs
List
[6]
ModelGT-I9500(Chipset – Exynos 5 Octa 5410

CPU – Quad-core 1.6 GHz Cortex-A15 & quad-core 1.2 GHz Cortex-A7 GPU – PowerVR SGX 544MP3)[7]
GT-I9505(Quad-core Snapdragon 600, China Mobile TD-SCDMA & LTE, Adreno 320)
GT-I9506(Quad-core Snapdragon 800, LTE-A, Adreno 330)
GT-I9515value edition(Quad-core Snapdragon 600, LTE, Adreno 320)

SHV-E300K/S/L(Korean; Exynos 5 Octa-core, LTE)
Codenameja3gxx for Exynos variant (I9500) and jfltexx for Qualcomm variant (I9505)
Development statusdiscontinued/working, some devices
SAR
List
  • * GT-I9500 version:[8]
    US
    0.85 W/kg (head)
    1.55 W/kg (body)
    EU
    0.42 W/kg (head)
    0.54 W/kg (body)
  • * GT-I9505 version:[8]
    US
    0.77 W/kg (head)
    1.17 W/kg (body)
    EU
    0.28 W/kg (head)
    0.40 W/kg (body)
Other
List
WebsiteSamsung Website
References[9][10][11]

The Galaxy S4 is among the earliest phones to feature a1080pFull HD display, 1080p front camera video recording, and among few to featuretemperatureandhumidity sensorsand a touch screen able todetect a floating finger.

Sales and shipping

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The S4 was made available in late April 2013 on 327 carriers in 155 countries.[13]It became Samsung's fastest selling smartphone and eventually Samsung's best-selling smartphone with 20 million sold worldwide in the first two months,[14]and 40 million in the first six months.[15]

In total, more than 80 million Galaxy S4 units have been sold, making it themost selling Android-powered mobile phoneof all time.[16]

The Galaxy S4's successor, theSamsung Galaxy S5,was announced by Samsung in February 2014 ahead of a release in April of that year.

Specifications

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Hardware

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Comparisons

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The Samsung Galaxy S4 uses a refined version of the hardware design introduced by theSamsung Galaxy S III,with a rounded,polycarbonatechassisand a removable rear cover. It is slightly lighter and narrower than the Samsung Galaxy S III, with a length of 136.6 mm (5.38 in), a width of 69.8 mm (2.75 in), and a thickness of 7.9 mm (0.31 in). At the bottom of the device is a microphone and amicro USBport for data connections and charging; it also supportsUSB-OTGandMHL2.0. Near the top of the device are a front-facing camera, aninfraredtransmitter for usage as universalremote control,[17]proximity,andambient light sensors,and anotification LED.In particular, the infrared sensor is used for the device's "Air View"features.[citation needed]Aheadphone jack,secondary microphone andinfrared blasterare located at the top.[18]The S4 is widely available in black and white color finishes; in selected regions, Samsung also introduced versions in red, purple, pink, brown with gold trim, and light pink with gold trim.[19][20][21][22]In late January 2014, Samsung's Russian website briefly listed a new black model with aplastic leatherbacking, similar to theGalaxy Note 3.[23]

The S4's 5-inch (130 mm)Super AMOLEDdisplay with 1080×1920 pixels (1080pFull HD[24]) is larger than the 4.8-inch (120 mm) 720×1280 display of itspredecessor,and also features a brand new "Diamond"PenTile RGBG matrixsubpixel arrangement which has a better subpixel fill-rate for any given resolution than the traditional linear RGBG PenTile layout that had been used prior (there's less empty black space between each subpixel). The whole pixel density also increased from 306 to 441ppi,surfaced withCorningGorilla Glass3. An addedglove modeoption increases touch sensitivity to allow detecting touch input throughgloves.The Galaxy S4 is Samsung's first and one of the earliest mobile phones of all time to feature a 1080p display.[18]

Unlike previous models, the S4 does not containFM radiosupport, citing the increased use of online media outlets for content consumption on mobile devices.[25]

Camera

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Related section:Camera software

The camera of the Galaxy S4 uses a 13-megapixelSony ExmorRSIMX135image sensor[26](4128×3096), later used on theGalaxy Note 3.

While the front cameras of theGalaxy S3andGalaxy Note 2,both released in 2012, are only able to capture videos at up to720pHD resolution, the front camera of the Galaxy S4 allows1080pFull HDvideo recording for the first time in any Samsung mobile phone.[27]

The image sensor of the front camera is aSamsung CMOSS5K6B2.[28]

Sensors

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Like theGalaxy S3,the S4 is equipped with anaccelerometersensor, agyroscope,a front-facing proximity sensor, digital compass andbarometer.

Unlike the predecessor, the S4 is also equipped with ahall sensorfor theS View cover,aself-capacitive[29]touch screenlayer forAir Viewandthermometerandhygrometersensors,[30][6]the last two of which only the Galaxy S4 andGalaxy Note 3out of all historical Samsung flagship devices are equipped with.

International variants

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Galaxy S4 models use one of two processors, depending on the region and network compatibility. The S4 version for North America, most of Europe, parts of Asia, and other countries containsQualcomm'sSnapdragon 600system-on-chip,containing a quad-core 1.9 GHzKrait 300CPU and anAdreno320 GPU. The chip also contains a modem which supportsLTE.[31][32]Other models include Samsung'sExynos5 Octa system-on-chip with aheterogeneousCPU.Theocta-coreCPU comprises a 1.6 GHzquad-coreCortex-A15cluster and a 1.2 GHz quad-coreCortex-A7cluster.[13][33]The chip can dynamically switch between the two clusters of cores based on CPU usage; the chip switches to the A15 cores when more processing power is needed, and stays on the A7 cores to conserve energy on lighter loads. Only one of the clusters is used at any particular moment, and software sees the processor as a single quad-core CPU.[31][33][34]The SoC also contains anITtri-corePowerVRSGX 544graphics processing unit(GPU). Regional models of the S4 vary in support for LTE; for Exynos 5-based models, while the E300K/L/S versions support LTE, with the Cortex-A15 also clocked at 1.6 GHz.[35][36][37]the GT-I9500 model does not.[38]The S4 GT-I9505 includes a multiband LTE transceiver.[9]

LTE-A (LTE+) variant GT-i9506

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On 24 June 2013, a variant supportingLTE Advanced(model number GT-i9506), the first commercially available device to do so, was announced for South Korea.[39] In December 2013, it was also shipped to Germany asSamsung Galaxy S4 LTE+,but only withTelekomandVodafonebranding.[40] It also was equipped with increased processing power by using the sameCPU(Snapdragon 800) andGPU(Adreno 330) hardware as theGalaxy Note 3SM-N9005,[39]although no precluded video recording capabilities beyond 1080p at 30 fps.

Storage options

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The S4 comes with either 16 GB, 32 GB, 64 GB of internal storage, which can be supplemented with up to an additional 64 GB with amicroSDcard slot.[41]Unofficially, the S4 microSD card slot supports 128 GB cards as well.[42]The S4 contains a 2600 mAh,NFC-enabled battery.[18]

Software

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Further information:Android (operating system),TouchWiz,andS Voice

The S4 used to have Android 4.2.2 and Samsung'sTouchWiz Natureuser experience.Head trackingfeatures have been extended on the S4; the new "Smart Scroll" feature can be used to scroll while looking at the screen by slightly tilting head or phone forward or backward,[43]and "Smart Pause" allows the video player to pause videos if the user is not looking at the screen. "Air View" and "Air Gestures" implement gestures and other functionality (such as previewing images or messages) by holding or swiping a hand or finger slightly above the screen, similarly to Samsung's Galaxy Note series, and adds a feature known as "Quick Glance", which uses the proximity sensor to wake the phone so it can display notifications. The "Group Play" feature allowsad hocsharing of files between Galaxy phones, along with multiplayer games and music streaming between S4 phones. The S4 also introducesKnoxin the Android 4.3 update, a suite of features which implements asandboxfor enterprise environments that can co-exist with a user's "personal" data. Knox incorporates use of the ARMTrustZoneextensions and security enhancements to the Android platform.[44]

The camera app implements numerous new features (some of which were first seen on theGalaxy Camera), including an updated interface, and new modes such as "Drama" (which composes a moving element from multiple shots into a single photo), "Eraser" (which takes multiple shots and allows the user to remove unnecessary elements from a picture), "Dual Shot" (which uses the front-facing camera for apicture-in-pictureeffect), "Sound and Shot" (which allows the user to record a voice clip alongside a photo), "Animated Photo", and "Story Album" among others. The S4 also supportsHigh Efficiency Video Coding(HEVC), a next-generationvideo codec.[9][10][45]Other new pre-loaded apps include WatchOn (anelectronic program guidethat can utilize the S4's infrared transmitter to be aremote control), S Translator, the workout tracker S Health,S VoiceDrive, S Memo,TripAdvisor,and anoptical character recognitionapp.[46]The previous "Hub" apps from past Samsung devices were replaced by a single Samsung Hub app, with access to music, e-books, and games that can be purchased by users.[18]To take the screenshot you can simply swipe your hand on the screen from one end to other horizontally.[47]

In February 2014, Samsung began rolling out an update toAndroid 4.4.2 "KitKat"for the S4; the update adds user interface tweaks such as a camera shortcut on the corner of the lock screen, options for setting default launcher and text messaging applications, support for printing, and a new location settings menu for tracking and controlling the use of location tracking by apps.[48][49][50]It also makes significant changes to the handling of secondary storage on the device for security reasons; applications' access to the SD card is restricted to designated, app-specific directories only, while full access to internal primary storage is still allowed. Although this behavior has existed since Android 3.0 "Honeycomb",OEMssuch as Samsung previously modified their distributions of Android to retain the previous behavior, allowing applications to have unlimited access to SD card contents.[51]

In January 2015, Samsung began rolling out an update to Android5.0.1 "Lollipop"in Russia and India, an update which brings all the features of Lollipop, such as enhanced performance and lockscreen, including a refined interface with a flatter and geometric look, as seen on the Galaxy S5.[52]Samsung paused the rollout soon after, when users reported major bugs. The rollout continued in March 2015 starting with unlocked models in the UK, Nordic and Baltic countries and has since then spread to several other countries.[53][54]US (starting with AT&T and Sprint) and Canadian Samsung Galaxy S4 models received Android 5.0.1 Lollipop update in April 2015.[55][56][57]

Model variants

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Several different model variants of the S4 are sold, with most variants varying mainly in handling regional network types and bands. To preventgrey marketreselling, models of the S4 manufactured after July 2013 implement aregional lockoutsystem in certain regions, requiring that the firstSIM cardused on a European and North American model be from a carrier in that region. Samsung stated that the lock would be removed once a local SIM card is used.[58]SIM format for all variants is Micro-SIM, which can have one or two depending on model.

Model GT-I9500[59] SHV-E300K/L/S[7][35][36][37][60] SHV-E330K/L/S[61] GT-I9505[62][63] GT-I9506[64][65] GT-I9505G[66] SGH-I337[M/Z][67][68][69] SGH-M919[V][67][70] SCH-I545[67][71] SPH-L720[67][72] SPH-L720T SCH-R970[67][73] SCH-R970X[74] SCH-R970C[75] GT-I9508[76] SCH-I959D[77] GT-I9502[78] GT-I9507V GT-I9508V SGH-N045
(SC-04E)[79][80]
Countries International South Korea International United States US/Canada/Mexico US/Canada United States China Japan
Carriers International KT,LG U+,SK Telecom International (LTE) AT&T,Cricket Wireless(GSM),Telcel,Bell,Rogers,Telus,Koodo,Virgin T-Mobile,MetroPCS,Videotron,Wind,EastLink,Mobilicity Verizon Sprint,Boost Mobile U.S. Cellular C Spire Wireless Cricket Wireless(CDMA) China Mobile China Telecom China Unicom China Unicom

(TD-LTE)

China Mobile

(TD-LTE)

NTT docomo
2G 850, 900, 1800, 1900 MHz
GSM/GPRS/EDGE 		E300L: CDMA 1xRTT

All models: 900, 1800, 1900 MHz
GSM/GPRS/EDGE

850, 900, 1800, 1900 MHz
GSM/GPRS/EDGE 		CDMA
850, 900, 1800, 1900 MHz
GSM/GPRS/EDGE 		CDMA 900, 1800, 1900 MHz
GSM/GPRS/EDGE 		CDMA

900, 1800, 1900 MHz
GSM/GPRS/EDGE

850, 900, 1800, 1900 MHz
GSM/GPRS/EDGE
3G 850, 900, 1900, 2100 MHz
UMTS/HSPA+ 		E300L: EV-DO Rev. B

1900, 2100 MHz
UMTS/HSPA+

850, 900, 1900, 2100 MHz
UMTS/HSPA+ 		850, 1700, 1900, 2100 MHz
UMTS/HSPA+ 		850, 1900, 2100 MHz
UMTS/HSPA+ 		850, 1700, 1900, 2100 MHz
UMTS/HSPA+ 		800, 1900 MHz
EVDO Rev. A
850, 900, 1900, 2100 MHz
UMTS/HSPA+ 		800, 1700, 1900 MHz
EVDO Rev. A 		1880, 2010 MHz
TD-SCDMA
900, 2100 MHz
UMTS/HSPA+ 		800, 1900 MHz
EVDO Rev. A 		850, 900, 1900, 2100 MHz
UMTS/HSPA+ 		1880, 2010 MHz
TD-SCDMA

850, 900, 1900, 2100 MHz
UMTS/HSPA+

800, 2100 MHz
UMTS/HSPA+
4G
LTE 		No[7] K: 3(1800 MHz), 8(900 MHz)
L: 1(2100 MHz), 5(850 MHz)
S: 3(1800 MHz), 5(850 MHz) 		800, 850, 900, 1800, 2100, 2600 MHz 1(2100 MHz), 2(1900 MHz), 4(AWS), 5(850 MHz), 7(2600 MHz), 17(700 MHz) 4(AWS), 13(700 MHz) 25(1900 MHz) 25(1900 MHz), 26(800 MHz), 41(2500 MHz) 2(1900 MHz),

4(AWS),

5(850 MHz),

12(700 MHz)

2(1900 MHz),

4(AWS),

25(1900 MHz)

No 41(2500 MHz) 38(2600 MHz), 39(1900 MHz), 40(2300 MHz) 1(2100 MHz), 19(800 MHz, 21(1500 MHz)
Max
network
speed 		DC-HSPA+:42 Mbit/s LTE:100 Mbit/s LTE-A:150 Mbit/s LTE:100 Mbit/s LTE-A:150 Mbit/s LTE:100 Mbit/s DC-HSPA+:42 Mbit/s EVDO Rev. A:3.1 Mbit/s DC-HSPA+:42 Mbit/s LTE:100 Mbit/s
Broadcast
receiver 		No T-DMB No 1seg
ISDB-Tmm
Dimensions 136.6 mm × 69.8 mm × 7.9 mm (5.38 in × 2.75 in × 0.31 in)
Weight 130 g (4.6 oz) 133 g (4.7 oz) 131 g (4.6 oz) 130 g (4.6 oz) 132 g (4.7 oz) 134 g (4.7 oz) 130 g (4.6 oz)
Operating
system 		Android 4.2.2withTouchWizNature UX 2.0 (OTA upgrade to 5.0.1 available) StockAndroid 4.2.2(OTA upgrade to 5.0.1 available) Android 4.2.2withTouchWizNature UX 2.0 (OTA upgrade to 5.0.1 available)
Wi-Fi BroadcomBCM4335a/b/g/n/ac +Bluetooth
GPS BroadcomBCM47521 ? Qualcomm
NFC BroadcomBCM2079x ? BroadcomBCM2079x
SoC SamsungExynos 5 OctaExynos 5410 QualcommSnapdragon 800MSM8974 QualcommSnapdragon 600APQ8064AB[62] QualcommSnapdragon 800MSM8974 QualcommSnapdragon 600APQ8064AB SamsungExynos 5 OctaExynos 5410 QualcommSnapdragon 600APQ8064AB
CPU 1.6 GHz quad-coreARM Cortex-A15&
1.2 GHz quad-coreARM Cortex-A7 		2.3 GHz quad-coreQualcomm Krait 400 1.9 GHz quad-coreQualcomm Krait 300 2.3 GHz quad-coreQualcomm Krait 400 1.9 GHz quad-coreQualcomm Krait 300 1.6 GHz quad-coreARM Cortex-A15&
1.2 GHz quad-coreARM Cortex-A7 		1.9 GHz quad-coreQualcomm Krait 300
GPU ITSGX544MP3 QualcommAdreno330 QualcommAdreno320 QualcommAdreno330 QualcommAdreno320 ITSGX544MP3 QualcommAdreno320
RAM 2 GB
Internal storage 16/32 GB 32 GB 16/32 GB 16 GB 16/32 GB 16 GB 16/32 GB 16 GB 16/32 GB 32 GB 16/32 GB 16 GB
SARUS[8] Head: 0.85 W/kg
Body: 1.55 W/kg 		Head: 0.77 W/kg
Body: 1.17 W/kg 		Head: 0.926 W/kg
Body: 1.389 W/kg 		Head: 0.84 W/kg
Body: 1.18 W/kg 		Head: 1.03 W/kg
Body: 1.31 W/kg 		Head: 0.75 W/kg
Body: 1.43 W/kg 		Head: 0.98 W/kg
Body: 1.58 W/kg 		Head: 0.96 W/kg
Body: 1.23 W/kg 		Head: 0.88 W/kg
Body: 1.43 W/kg

Google Play Edition

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At theGoogle I/O2013 keynote, Samsung andGooglerevealed that an edition of the U.S. S4 would be released on June 26, 2013 throughGoogle Play,with theHTC One M7,Sony Xperia Z Ultra,Motorola Moto G,andHTC One M8releasing later on.[81]initially featuring stockAndroid 4.2.2,the phone later updated to 5.0.1, with Samsung provided updates;[82]it has an unlockable bootloader (similar toNexusdevices) and supports LTE on AT&T and T-Mobile's networks.[83]The model number is GT-I9505G.[84]

Accessories

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The "S-View Cover" accessory contains a window that can be used to display notifications and a clock

At retail, the S4 is bundled with aUSBcable,AC adapter,andin-ear headphones.[18]The "S-View Cover" accessory "closes" the phone. When this cover is detected (by ahall effect sensor), the time and battery are displayed in this cover's window area.[85][86]

Reception

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Critical reception

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While some users considered all new Galaxy S4 features innovative and legitimately useful, others called themfeature creep[87]or justgimmicks.[88]Those features are, for example,Smart Pause,Smart Rotation,Smart Scroll,Air View,Air Gesture,Story AlbumandTemperature and humidity sensors.These features and sensors are available and optionally utilizable for users and software that needs them. Additionally, the Galaxy S4 is equipped with an"easy mode"that hides many features and increases the size of on-screen elements for easier readability for novice mobile phone users.[89][90][91]

The S4 received many positive reviews, though it also received some criticism.

Gareth Beavis ofTechRadarwrote that the phone is a "stunning smartphone that won't let you down". It received praise for its "stunning screen", "superfast processor", and "Great camera", but was criticized foruser interfaceissues.[92]

ReadWrite's Rowinski described the phone as a "solid" and "first-rate smartphone", but criticised Samsung's use of "bloatware,pre-loaded apps and features that you will likely never use ".[93]

TIME's McCraken said the S4 is a smartphone with everything; it has the biggest screen and the most built-in features. He wishes the S4 would mark the end of Samsung's plan to add too many new features with its flagship smartphones.[94]

Technology journalistWalt Mossbergdescribed the S4 as "a good phone, just not a great one". Mossberg wrote: "while I admire some of its features, overall, it isn't a game-changer." He criticized the software as "especially weak" and "often gimmicky, duplicative of standard Android apps, or, in some cases, only intermittently functional." He urged readers to "consider the more polished-looking, and quite capable,HTC One,rather than defaulting to the latest Samsung. "[95]

Consumer Reportsnamed the S4 as the top smartphone as of May 2013 due to its screen quality, multitasking support, and built-in IR blaster.[96]

Critics noted that about half of the internal storage on the S4's 16 GB model was taken up by its system software, using 1 GB more than the S III and leaving only 8.5 to 9.15 GB for the storage of other data, including downloaded apps (some of which cannot be moved to the SD card). Samsung initially stated that the space was required for the S4's new features, but following a report regarding the issue on theBBCseriesWatchdog,Samsung stated that it would review the possibility of optimising the S4's operating system to use less local drive space in a future update.[97][98][99]Storage optimizations were brought in an update first released in June 2013, which frees 80 MB of internal storage and restores the ability to move apps to the device's microSD card.[100]

Commercial reception

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The S4 reached 10 million pre-orders from retailers in the first two weeks after its announcement.[101]In the United States, this prompted Samsung to announce that due to larger than expected demand, the roll out of devices on U.S. carriers Sprint and T-Mobile would be slower than expected.[102]

The S4 sold 4 million in 4 days and 10 million in 27 days making it the then fastest selling smartphone in Samsung's history (this has been eclipsed by theGalaxy S5).[103][104]The Galaxy S III sold 4 million units in 21 days, theGalaxy S IItook 55 days and theGalaxy Stook 85 days.[105]

Samsung shipped more than 20 million S4 smartphones by June 30, which is around 1.7 times faster than the Galaxy S III.[106] As of October 23, 2013, Samsung has sold over 40 million S4 units six months after release.[107]

Battery problems and safety issues

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A house inHong Kongis alleged to have been set on fire by an S4 in July 2013,[108]followed by a minor burnt S4 inPakistan.[109]A minor fire was also reported inNewbury,United Kingdomin October 2013.[110][111]Some users of the phone have also reported swelling batteries and overheating;[112]Samsung has offered affected customers new batteries free of charge.[113]

On December 2, 2013, Canadian Richard Wygand uploaded a YouTube video describing his phone combusting.[114]The phone was plugged into AC power overnight; he woke up to the smell of smoke and burning matter. In the video, the power cord was shown to be severely burnt and showed warped damage to the power plug. Later in the video, Wygand describes how he attempted to get a replacement:

We have a service provider; it'sRogershere in Canada. Rogers [has] seen it, and they freaked out. They even said, 'You could send it in through us — it'll take three weeks — or just go see Samsung.' The Samsung reps just said that they need video proof, and now we have to call it in. So we're gonna upload this, send it to Samsung. We'll let you know how it goes.

In his second video, uploaded a few days after the first one, Wygand states that in order to receive a replacement phone, Samsung allegedly asked him to sign a legal document requiring him toremove the video,remain silent about the agreement, and surrender any future claims against the company.[115][116]He didn't sign the document, but his frustrations had been expressed in his video. In an interview withMashable,Wygand said that since he posted the second video, Samsung refused to replace his phone for not signing the document and no further response from Samsung was received afterwords. However, an official spokesman from Samsung told Mashable, "Samsung takes the safety and security of our customers very seriously. Our Samsung Canada team is in touch with the customer, and is investigating the issue."[117]

In theUK,companies which sold the S4 have varied in their reactions to claims by worried customers for replacement batteries under theSale of Goods Act.Amazon,for example, have simply refunded part of the purchase price to allow for the cost of a replacement battery.O2however insist that the complete phone, with the faulty battery, be returned to them so that they in turn can send it toSamsungto consider the claim.

See also

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References

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  1. ^"Samsung Galaxy S4 – Life companion".Samsung.com.Archivedfrom the original on 2016-03-03.Retrieved2015-05-30.
  2. ^Samsung Galaxy S4 release date and price: When can I get it?Archived2015-05-27 at theWayback Machine.Retrieved April 27, 2013
  3. ^"LineageOS Wiki".LineageOS.Archivedfrom the original on 6 August 2019.Retrieved27 May2022.
  4. ^"Multi-Year IP License and Component Supply Agreement with Samsung establishes Wolfson as a primary audio partner for GALAXY range of smartphones and tablets".Wolfson Microelectronics.11 April 2013.Archivedfrom the original on 25 December 2018.Retrieved19 April2013.
  5. ^Dawson, Tom (10 April 2013)."A Closer Look at The Nine Sensors inside Samsung's Galaxy S IV".AndroidHeadline.Android News.Archivedfrom the original on 25 December 2018.Retrieved19 April2013.
  6. ^ab"What You May Not Know About GALAXY S4 Innovative Technology".news.samsung.com.2013-04-10.Archivedfrom the original on 2017-10-13.Retrieved25 July2020.
  7. ^abcDannyD (10 April 2013)."Galaxy S4′s latest benchmark confirms Samsung's Exynos 5 Octa kills Qualcomm's Snapdragon 600".SamMobile.Archivedfrom the original on 10 April 2013.Retrieved10 April2013.
  8. ^abc"SAR information".Samsung Electronics.Archivedfrom the original on 29 September 2013.Retrieved19 May2013.
  9. ^abcdNickinson, Phil (14 March 2013)."Samsung Galaxy S4 specs".Android Central.Mobile Nations.Archivedfrom the original on 25 December 2018.Retrieved15 March2013.
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