Atroll farmortroll factoryis an institutionalised group ofinternet trollsthat seeks to interfere in political opinions and decision-making.[1]

Freedom House's report showed that 30 governments worldwide (out of 65 covered by the study) paidkeyboard armiesto spread propaganda and attack critics.[2]According to the report, these governments use paid commentors, trolls, and bots to harass journalists and erode trust in the media. Attempts were made to influence elections in 18 of the countries covered by the study.[2]

Governments

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Brazil

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It has been widely suspected that Brazil's former presidentJair Bolsonaroand his family created troll farms to promote support for his government policies and to attack and harass rivals through the internet. These fake accounts and bots are possibly controlled by an office inside one of Bolsonaro's government buildings led by Jair's sonCarlosknown as 'office of hate',[3]which is suspected to have created more than a thousand fake accounts to support Bolsonaro's government.[4]

Troll accounts have also been linked to misinformation related to theCOVID-19 pandemicin Brazil, as Bolsonaro's government is known for having adopted a denialist and weak posture regarding the pandemic.[5]

China

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The "50 Cent Party"consists of paid Chinese bureaucrats who cheerlead for theChinese Communist Party(CCP) or try to change the subject during online discussions.

India

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India's ruling partyBJPhas a large number of online supporters who support its agenda and attack political rivals. Their methods were recorded by investigative journalistSwati Chaturvedi,who described them as a "digital army" in her book on the subject,I Am a Troll: Inside the Secret World of the BJP's Digital Army.[6]

Malaysia

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In 2022,Meta Platformsannounced that it has removed hundreds of Facebook and Instagram accounts that were directly linked with theRoyal Malaysia Police(RMP), as they were used as part of a troll farm to disseminate propaganda and manipulate public discourse about the Malaysian police and the government.[7]Meta added that such actions were against its policy of "coordinated inauthentic behaviour".[8]

Nicaragua

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In November 2021, Facebook reported that it closed accounts, groups and pages in Facebook and Instagram linked to a troll farm operated by theSandinista National Liberation Front,the ruling party inNicaragua.[9]

Philippines

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The Philippines has been called "patient zero in the global disinformation epidemic."[10]Studies into the country's troll farms found that political campaigns pay trolls $1,000 to $2,000 per month to create multiple fake social media accounts to post political propaganda and attack critics.[10][11]Thepolitical campaign of President Rodrigo Dutertehas spent $200,000 to hire online trolls, according to one study.[12]Duterteadmitted to hiring trolls for his2016 political campaign.[13][14]

Since then, trolling behaviour supportive of Duterte has been traced back to taxpayer-fundedgovernment institutions.[15]

Russia

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The Internet Research Agency building, dubbed the Russian troll factory, is seen at Savushkina Street in St. Petersburg, Russia. The building is now for rent.

TheRussian web brigades,includingInternet Research Agency,became known in the late 2010s for theRussian interference in the 2016 United States elections.[1]The Internet Research Agency has employed troll armies to spread propaganda, command Twitter trends, and sow fear and erode trust in American political and media institutions.[16]

Turkey

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The rulingJustice and Development Partyof Turkey has a troll farm commonly known asAK Trolls.[17][18]

Vietnam

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Ukraine

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Ukrainianoligarchsand politiciansactively use[ru]"troll factories" for their business and political purposes. Journalists fromRadio Libertynote that the services of trolls, among others, were used by such oligarchs asRinat AkhmetovandIhor Kolomoyskyi.[19]In the fall of 2019, two large-scale journalistic investigations about “troll factories” in Ukraine were published.[20]

Non government entities

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Facebook

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In 2020, during theCOVID-19 pandemic,Facebookfound that troll farms fromNorth Macedoniaand the Philippines pushed coronavirus disinformation. The publisher, which used content from these farms, was banned.[21]

In the run-up to the2020 United States elections,Eastern European troll farms operated popular Facebook pages showing content related toChristiansandBlacksin America. They included more than 15,000 pages combined and were viewed by 140 million US users per month. This was in part due to how Facebook's algorithm and policies allow unoriginal viral content to be copied and spread in ways that still drive up user engagement. As of September 2021, some of the most popular pages were still active on Facebook despite the company's efforts to take down such content.[22]

Harassment of Jessikka Aro

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Finnish investigative journalistJessikka Arointerviewed workers at a “troll factory” inSaint Petersburg.Aro was harassed online after she published her story.[23]A court inHelsinkiconvicted three persons who had harassed Aro on charges of defamation and negligence.[24]Aro has stated that online trolls can negatively affect freedom of speech and democracy.[25]

People's Mujahedin of Iran

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In February 2020, theNew York Timesinterviewed 10 ex-People's Mujahedin of Iran(MEK) members who said that the MEK's Albania camp had a troll farm that promoted the opinions of MEK supporters, includingRudy GiulianiandJohn Bolton,and attacked the Iranian government. The MEK claimed that the former members were Iranian government spies.[26]In the March 2021 CIB (Coordinated Inauthentic Behavior) report,Facebookannounced that it removed hundreds of accounts, pages and groups in both Facebook andInstagramwhich were in a troll farm in Albania, operated by MEK.[27]

Pro-Trump misinformation

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In the North Macedonian city ofVeles,locals launched at least 140 United States political websites supportingDonald Trump.[28][29][30][31][32][33]

Turning Point

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During the2020 United States presidential electionand theCOVID-19 pandemic,Turning Point USAand its affiliateTurning Point Actionwere described as troll farms for paying young conservatives inPhoenix, Arizona,some of them minors with parental support, to post misinformation about the integrity of the electoral process and the threat of COVID-19. The payout included bonuses for posts that generated greater engagement. They used their own social media accounts or fake accounts without disclosing their relationship with Turning Point and were instructed by Turning Point to slightly alter and repost the modified messages a limited number of times to avoid automatic detection.[34][35]

See also

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References

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  1. ^ab"Russian troll factory paid US activists to help fund protests during election - World news - The Guardian".TheGuardian.26 November 2017.Archivedfrom the original on 26 November 2017.Retrieved12 January2018.
  2. ^abTitcomb, James (2017-11-14)."Governments in 30 countries are paying 'keyboard armies' to spread propaganda, report says".The Telegraph.ISSN0307-1235.Retrieved2020-05-23.
  3. ^Rosati, Andrew; Lima, Mario (22 June 2020)."In Hunt for 'Office of Hate,' Brazil's Supreme Court Closes In".Bloomberg.Archived fromthe originalon 4 February 2021.Retrieved27 September2021.
  4. ^Freitas, Carolina (3 April 2021)."55% de publicações pró-Bolsonaro são feitas por robôs"[55% of pro-Bolsonaro publications are made by robots].Globo(in Portuguese). Valor Econômico. Archived fromthe originalon 27 February 2021.Retrieved26 September2021.
  5. ^Mello, Patrícia (4 August 2020)."Brazil's Troll Army Moves Into the Streets".The New York Times(Opinion piece). São Paulo. Archived fromthe originalon 16 September 2021.Retrieved26 September2021.
  6. ^Sanghvi, Vir (29 December 2016)."I am a troll: Inside the secret world of BJP's digital army".Business Standard India.
  7. ^Babulal, Veena (5 August 2022)."Meta removes Malaysian 'troll farm' Facebook, Instagram accounts, some with links to police".nst.my.New Straits Times.Archivedfrom the original on 5 August 2022.Retrieved5 August2022.
  8. ^H. Rodzi, Nadirah (5 August 2022)."Malaysian police allegedly linked to 'troll farm' on Facebook, Instagram".straitstimes.The Straits Times.Archivedfrom the original on 5 August 2022.Retrieved5 August2022.
  9. ^"Nicaragua: Facebook accuses government of ties to shuttered accounts".Deutsche Welle.2021-11-02.Archivedfrom the original on 2021-11-02.Retrieved2021-11-02.
  10. ^abBengali, Shashank; Halper, Evan (2019-11-19)."Troll armies, a growth industry in the Philippines, may soon be coming to an election near you".Los Angeles Times.Archivedfrom the original on 2020-06-10.Retrieved2020-06-08.
  11. ^Williams, Sean (2017-01-04)."Rodrigo Duterte's Army of Online Trolls".The New Republic.ISSN0028-6583.Archivedfrom the original on 2020-06-13.Retrieved2020-06-08.
  12. ^Matsuzawa, Mikas (July 24, 2017)."Duterte camp spent $200,000 for troll army, Oxford study finds".Philstar.Archivedfrom the original on 2020-06-08.Retrieved2020-06-08.
  13. ^Mongaya, Karlo Mikhail (2017-08-09)."Philippines' 'troll-in-chief'? Duterte admits hiring defenders during polls".Business Standard India.Archivedfrom the original on 2020-06-08.Retrieved2020-06-08.
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  16. ^Prier, Jarred (2017)."Commanding the Trend: Social Media as Information Warfare".Strategic Studies Quarterly.11(4): 50–85.ISSN1936-1815.JSTOR26271634.Archivedfrom the original on 2021-02-04.Retrieved2020-11-18.
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  18. ^Benedictus, Leo (2016-11-06)."Invasion of the troll armies: 'Social media where the war goes on'".The Guardian.ISSN0261-3077.Archivedfrom the original on 2017-05-10.Retrieved2020-05-12.
  19. ^Иванцова, Анастасия (2015-05-31)."Особенности украинского троллинга".Радио Свобода(in Russian).Archivedfrom the original on 2024-01-03.Retrieved2024-01-05.
  20. ^""Фабрики тролів" - новий стандарт у політичному піарі? – DW – 17.12.2019 ".dw(in Ukrainian).Archivedfrom the original on 2024-01-03.Retrieved2024-01-05.
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  26. ^Kingsley, Patrick (2020-02-16)."Highly Secretive Iranian Rebels Are Holed Up in Albania. They Gave Us a Tour".The New York Times.Archivedfrom the original on 2020-02-16.Retrieved2020-02-16.
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