Atroll farmortroll factoryis an institutionalised group ofinternet trollsthat seeks to interfere in political opinions and decision-making.[1]
Freedom House's report showed that 30 governments worldwide (out of 65 covered by the study) paidkeyboard armiesto spread propaganda and attack critics.[2]According to the report, these governments use paid commentors, trolls, and bots to harass journalists and erode trust in the media. Attempts were made to influence elections in 18 of the countries covered by the study.[2]
Governments
editBrazil
editIt has been widely suspected that Brazil's former presidentJair Bolsonaroand his family created troll farms to promote support for his government policies and to attack and harass rivals through the internet. These fake accounts and bots are possibly controlled by an office inside one of Bolsonaro's government buildings led by Jair's sonCarlosknown as 'office of hate',[3]which is suspected to have created more than a thousand fake accounts to support Bolsonaro's government.[4]
Troll accounts have also been linked to misinformation related to theCOVID-19 pandemicin Brazil, as Bolsonaro's government is known for having adopted a denialist and weak posture regarding the pandemic.[5]
China
editThe "50 Cent Party"consists of paid Chinese bureaucrats who cheerlead for theChinese Communist Party(CCP) or try to change the subject during online discussions.
India
editIndia's ruling partyBJPhas a large number of online supporters who support its agenda and attack political rivals. Their methods were recorded by investigative journalistSwati Chaturvedi,who described them as a "digital army" in her book on the subject,I Am a Troll: Inside the Secret World of the BJP's Digital Army.[6]
Malaysia
editIn 2022,Meta Platformsannounced that it has removed hundreds of Facebook and Instagram accounts that were directly linked with theRoyal Malaysia Police(RMP), as they were used as part of a troll farm to disseminate propaganda and manipulate public discourse about the Malaysian police and the government.[7]Meta added that such actions were against its policy of "coordinated inauthentic behaviour".[8]
Nicaragua
editIn November 2021, Facebook reported that it closed accounts, groups and pages in Facebook and Instagram linked to a troll farm operated by theSandinista National Liberation Front,the ruling party inNicaragua.[9]
Philippines
editThe Philippines has been called "patient zero in the global disinformation epidemic."[10]Studies into the country's troll farms found that political campaigns pay trolls $1,000 to $2,000 per month to create multiple fake social media accounts to post political propaganda and attack critics.[10][11]Thepolitical campaign of President Rodrigo Dutertehas spent $200,000 to hire online trolls, according to one study.[12]Duterteadmitted to hiring trolls for his2016 political campaign.[13][14]
Since then, trolling behaviour supportive of Duterte has been traced back to taxpayer-fundedgovernment institutions.[15]
Russia
editTheRussian web brigades,includingInternet Research Agency,became known in the late 2010s for theRussian interference in the 2016 United States elections.[1]The Internet Research Agency has employed troll armies to spread propaganda, command Twitter trends, and sow fear and erode trust in American political and media institutions.[16]
Turkey
editThe rulingJustice and Development Partyof Turkey has a troll farm commonly known asAK Trolls.[17][18]
Vietnam
editUkraine
editUkrainianoligarchsand politiciansactively use "troll factories" for their business and political purposes. Journalists fromRadio Libertynote that the services of trolls, among others, were used by such oligarchs asRinat AkhmetovandIhor Kolomoyskyi.[19]In the fall of 2019, two large-scale journalistic investigations about “troll factories” in Ukraine were published.[20]
Non government entities
editIn 2020, during theCOVID-19 pandemic,Facebookfound that troll farms fromNorth Macedoniaand the Philippines pushed coronavirus disinformation. The publisher, which used content from these farms, was banned.[21]
In the run-up to the2020 United States elections,Eastern European troll farms operated popular Facebook pages showing content related toChristiansandBlacksin America. They included more than 15,000 pages combined and were viewed by 140 million US users per month. This was in part due to how Facebook's algorithm and policies allow unoriginal viral content to be copied and spread in ways that still drive up user engagement. As of September 2021, some of the most popular pages were still active on Facebook despite the company's efforts to take down such content.[22]
Harassment of Jessikka Aro
editFinnish investigative journalistJessikka Arointerviewed workers at a “troll factory” inSaint Petersburg.Aro was harassed online after she published her story.[23]A court inHelsinkiconvicted three persons who had harassed Aro on charges of defamation and negligence.[24]Aro has stated that online trolls can negatively affect freedom of speech and democracy.[25]
People's Mujahedin of Iran
editIn February 2020, theNew York Timesinterviewed 10 ex-People's Mujahedin of Iran(MEK) members who said that the MEK's Albania camp had a troll farm that promoted the opinions of MEK supporters, includingRudy GiulianiandJohn Bolton,and attacked the Iranian government. The MEK claimed that the former members were Iranian government spies.[26]In the March 2021 CIB (Coordinated Inauthentic Behavior) report,Facebookannounced that it removed hundreds of accounts, pages and groups in both Facebook andInstagramwhich were in a troll farm in Albania, operated by MEK.[27]
Pro-Trump misinformation
editIn the North Macedonian city ofVeles,locals launched at least 140 United States political websites supportingDonald Trump.[28][29][30][31][32][33]
Turning Point
editDuring the2020 United States presidential electionand theCOVID-19 pandemic,Turning Point USAand its affiliateTurning Point Actionwere described as troll farms for paying young conservatives inPhoenix, Arizona,some of them minors with parental support, to post misinformation about the integrity of the electoral process and the threat of COVID-19. The payout included bonuses for posts that generated greater engagement. They used their own social media accounts or fake accounts without disclosing their relationship with Turning Point and were instructed by Turning Point to slightly alter and repost the modified messages a limited number of times to avoid automatic detection.[34][35]
See also
edit- Alarmism– Excessive or exaggerated alarm about a real or imagined threat
- Alternative facts– Expression associated with political misinformation established in 2017
- Big lie– Propaganda technique
- Chequebook journalism– Practice of news reporters paying sources for information
- Citizen journalism– Journalism genre
- Clickbait– Web content intended to entice users to click on a link
- Confirmation bias– Bias confirming existing attitudes
- Demoralization (warfare)– Warfare tactic used to erode morale
- Disinformation– Deliberately deceptive false information
- Doomscrolling– Compulsive consumption of negative online news
- Echo chamber (media)– Situation that reinforces beliefs by repetition inside a closed system
- Euromyth– Exaggerated or invented story about the European Union
- Fact– Datum or structured component of reality
- Fact-checking– Process of verifying information in non-fictional text
- Factoid– Invented claim or trivial fact
- Fake news– False or misleading information presented as real
- Fake news website– Website that deliberately publishes hoaxes and disinformation
- Fallacy of composition– Fallacy of inferring on the whole from a part
- False equivalence– Logical fallacy of inconsistency
- Fearmongering– Deliberate use of fear-based tactics
- Filter bubble– Intellectual isolation through internet algorithms
- Firehose of falsehood– Propaganda technique
- Freedom of the press– Freedom of communication and expression through various media
- Information quality– term to describe the quality of the content of information systems
- Information silo– Insular information management system
- Internet meme– Cultural item spread via the Internet
- Journalism ethics and standards– Principles of ethics and of good practice in journalism
- Mainstream media– Mass news media that influence many people
- List of fake news websites
- Muckraker– Progressive-Era reform-minded investigative journalist in the US
- Political bias– Bias towards a political side in supposedly-objective information
- Post-truth politics– Political culture where facts are considered irrelevant
- Pseudohistory– Pseudoscholarship that attempts to distort historical record
- Selective exposure theory– Theory within the practice of psychology
- Social Networks– journal
- Spiral of silence– Political science and mass communication theory
- Tabloid journalism– Style of largely sensationalist journalism
- Tribe (Internet)– Slang for an unofficial community of people who share a common interest
- Truthiness– Quality of preferring concepts or facts one wishes to be true, rather than actual truth
- Turing test– Test of a machine's ability to imitate human intelligence
- Yellow journalism– Sensationalistic news
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