Wikipedia

Yorkshire Water

Yorkshire Wateris a British water supply and treatment utility company servicingWest Yorkshire,South Yorkshire,theEast Riding of Yorkshire,part ofNorth Lincolnshire,most ofNorth Yorkshireand part ofDerbyshire,in England. The company has its origins in theYorkshire Water Authority,one of ten regional water authorities created by theWater Act 1973,and privatised under the terms of theWater Act 1989,when Yorkshire Water plc, the parent company of the Yorkshire Water business, wasfloatedon theLondon Stock Exchange.The parent company wasKelda Groupin 1999.[4] In February 2008, Kelda Group was bought by a consortium of infrastructure funds.

Yorkshire Water Ltd.
Company typeSubsidiary
IndustryWater industry
Founded1973
HeadquartersBradford,England
Area served
Yorkshire
Key people
Products
Production output
  • 1.3Gl/day (drinking)
  • 1.0 Gl/day (recycled)
Revenue£1.1 billion (2020–2021)[3]
Number of employees
2,500
ParentKelda Group
Websiteyorkshirewater

It is regulated under theWater Industry Act 1991.

Area

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The company's area includesWest Yorkshire,South Yorkshire,theEast Riding of Yorkshire,part ofNorth Lincolnshire,most ofNorth Yorkshireand part ofDerbyshire.The area is adjoined on the north by that ofNorthumbrian Water,on the west byUnited Utilities,on the south west bySevern Trent Waterand on the south byAnglian Water.[5][6]It serves 5.5 million households and 140,000 business customers,[7][8]and owns over 28,000 hectares (69,000 acres) of land.[9]

Environmental record

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Yorkshire Water has received fines for breaches of environmental law. For example:

  • Yorkshire Water wasfined twice in April 2007.The first offence was for allowing polluting matter to enter Clifton beck inBrighouse,contrary to section 85(1) of the Water Resources Act 1991. The final incident killed one third of the wildlife along over a mile of the stream.[10]A further incident in the same beck led to a fine of £2,400 in 2004.[11]Yorkshire Water argued that the blockage causing the offence was caused by a third party. Eleven days later, the company was in court again to admit to breaching its discharge consent at its Neiley sewage works, Honley. The discharge consent allowed forbiological oxygen demandto exceed 21 mg/L more than three times a year. TheEnvironment Agencydemonstrated that the works had breached this limit five times in 2005, resulting in a fine of £16,000 plus £754 in costs.[10]
  • Yorkshire Water was fined £6,000 and ordered to pay £9,051 in costs for supplying "unfit water" in May 2006 in a prosecution brought by theDrinking Water Inspectorate,under the Water Industry Act 1991. It pleaded guilty to three offences. Properties in Harlow Moor, Harrogate, had received discoloured water supplies in February 2004, which was caused by work on its supply mains stirring up sediment. About 1,200 properties were affected and 64 customers complained. The Drinking Water Inspectorate said to theENDS Reportthat this was not the first time that the company had failed to check valves before working on its distribution mains. Before this incident, the DWI had prosecuted it four times.[12]
  • Yorkshire Water's largest fine, of £119,000 (reduced to £80,000 on appeal), with costs of £125,598, was received in December 2000 after pleading guilty to seventeen charges of supplying water unfit for human consumption.[13]
  • Yorkshire Water was investigated under caution in October 2008 by the Environment Agency following a leak of sewage into Whitby Harbour. The leak was caused by a pump failure and resulted in sewage leaking into the harbour for 52 hours.

Performance

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In June 1996, Yorkshire Water was effectively fined £40 million by the regulator,Ofwat,by freezing their ability to raise bills for customers. This was a result of what Ofwat described as a "failure to deliver the standards required to consumers".[14]This fine was a result of being the most hated water company during the "year of the drought" (1995).[15]However, Yorkshire Water's performance had turned around so much so that the company was awarded the title byUtility Week magazinethree years in succession while no other water company has won it more than once. "[16]

The company has been criticised (2022) for losing 283 million litres of water a day due to leakages. The company says that this is a 50% reduction on the period 1995/96.[3]

1992 Sludge tip blocks River Colne, Huddersfield

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A landslip of sewage sludge engulfed a sewage works at Huddersfield in 1992. Almost 20,000 tonnes (20,000 long tons; 22,000 short tons) of sewage slipped from its Deighton waste tip on to the plant, and completely blocked 490 feet (150 m) of the River Colne. The disaster also forced the closure of a nearbyICIplant.[17]

1995 Year of Drought

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For months between September 1995 and January 1996 reservoirs in the west side of the region ran dry, and water had to be taken by (up to) 700 tankers (delivering 70,000 litres (15,000 imp gal; 18,000 US gal) of water a day) from the east side of the region nearGoolein a convoy of trucks, with 3,500 daily deliveries along theM62in a drastic emergency measure which cost £3 million a week, eventually totalling £33 million for the entire tankering operation.[18]The trucks were famously shown on TV delivering water intoBooth Wood Reservoir.[19][20][21]The company has now built a pipeline from the east to the west to allow the balancing of water levels should the need arise. Following the "year of drought", Yorkshire Water became known as "the most hated water company" during this period, with "staff having to travel in unmarked vans for fear of reprisals".[22]Many suspected Yorkshire Water would never be able to win back customers' trust.[23]

2007 Hull floods

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See also:2007 United Kingdom floods

The company came under intense criticism when theBransholme pumping stationfailed, worsening the flood damage to the city and flooding two thousand homes on theKingswoodandBransholmeestates. The pumping station was upgraded in 2016.[24][25]

2022 Sheffield gas supply outage

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Main article:2022 Sheffield gas supply outage

Yorkshire Water were criticised in December 2022 when a burstwater mainoperated by the company caused flooding in theStanningtonarea ofSheffield,which subsequently entered the local gas network and left thousands of properties without a natural gas supply for more than a week amid below-freezing temperatures. The burst water main occurred during the evening of 2 December and leaked more than 400,000 litres of water into the local gas pipe network before finally being fully repaired five days later.Sheffield City Councildeclared amajor incidentand aid was distributed to residents as a result of the crisis.[26]

Customer service

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Yorkshire Water ranked 11th of 21 water companies in Ofwat's 'Satisfaction by company' survey 2012/13.[27]

in January 2015 the UK Customer Service Index (UKCSI) announced that Yorkshire Water was the leader for service in the Utilities sector, they were also the second most improved organisation in the whole UKCSI, beating competitors such as Severn Trent, Anglian, Thames Water as well as United Utilities and EDF.

The UKCSI is the only external measure showing the state of customer satisfaction in the UK and allows individuals to benchmark across all sectors as well as utilities.

Drinking water quality

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Not taking into account human composition:[clarification needed] In the year ending 31 March 2013, 99.93% of Yorkshire Water's samples met the UK standards; in the previous year it was 99.95%.[28]

Carbon footprint

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In 2012/13 the company's greenhouse gas emissions totalled 386 kilotonnes, compared to 394 kilotonnes the previous year.[28]

Constituents

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The authority created in 1973 took over the following public sector water supply utilities:[29]

  • Barnsley Corporation
  • Bradford Corporation
  • Huddersfield Corporation
  • Kingston upon Hull Corporation
  • Leeds Corporation
  • Rotherham Corporation
  • Scarborough Corporation
  • Sheffield Corporation
  • Norton Urban District Council
  • Rawmarsh Urban District Council
  • Calderdale Water Board
  • Claro Water Board
  • Craven Water Board
  • Doncaster and District Joint Water Board
  • East Yorkshire (Wolds Area) Water Board
  • Mid Calder Water Board
  • Northallerton and the Dales Water Board
  • Pontefract, Goole and Selby Water Board
  • Rombalds Water Board
  • Ryedale Joint Water Board
  • Wakefield and District Water Board
  • Yorkshire River Authority

In early 1999 the company took over York Waterworks Company, a small water-only company serving the city of York.[30]

Reservoirs

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Yorkshire Dales Sailing Club at Grimwith Reservoir

Yorkshire Water allows recreational use of some of 113 of its 120+ reservoirs.[31][32]Activities include walking, fishing, horse riding, cycling, water sports and bird watching.[33][34]Several sailing clubs are afforded the use of certain reservoirs for their sailing activities, including Boshaw Whams, Embsay, Grimwith, Ponden, Scar House, Thornton Steward, and Warley Moor Reservoirs.[35]

Since privatisation of the water authorities in 1989, Yorkshire Water has made many of its locations accessible to the public, which not only cover water, but woodland and moorland. Walks exist around Brayton Barff, Fewston, Grimwith, Langsett, More Hall, Scammoden, Thruscross, and Undebank reservoirs.[36]Additionally, in 2008, Yorkshire Water teamed up with long-distance walking writer Mark Reid to create theYorkshire Water Way,a 103-mile (166 km) walk which takes in Yorkshire Water Reservoirs along its route.[37][38]

References

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  1. ^Ames, Daryl (16 June 2021)."Woman with OBE appointed new chair of Yorkshire Water at 'critical time'".Bradford Telegraph and Argus.Retrieved21 August2022.
  2. ^Ungoed-Thomas, Jon (21 August 2022)."England's highly paid water Boss es rake it in from lucrative second jobs".The Guardian.Retrieved21 August2022.
  3. ^abWood, Alexandra (16 August 2022)."Bosses at Yorkshire Water paid more than £3m in bonuses – despite leakages running at 283.1 million litres per day".The Yorkshire Post.Retrieved21 August2022.
  4. ^"Company History".Kelda Group.Retrieved13 May2013.
  5. ^"Electronic (PDF) Maps | SafeMove Residential and Commercial Property Searches incl Yorkshire Water's Pipe and Sewer Records".safe-move.co.uk.Retrieved21 August2022.
  6. ^"Case Study: Yorkshire Water".alsglobal.Retrieved21 August2022.
  7. ^"Yorkshire Water hosepipe ban to start on 26 August".BBC News.12 August 2022.Retrieved21 August2022.
  8. ^"BearingPoint helps Yorkshire Water enhance its maintenance operations".consultancy.uk.11 May 2022.Retrieved21 August2022.
  9. ^"Our Strategy for Recreation on Land and Water"(PDF).yorkshirewater.July 2016. p. 3.Retrieved21 August2022.
  10. ^abENDS Report388, May 2007, p. 54
  11. ^ENDS Report351, April 2004, p. 60
  12. ^ENDS Report377, June 2006, p. 54
  13. ^ENDS Report311, December 2000, p. 52
  14. ^Harrison, Michael (4 June 1996)."Ofwat 'fines' Yorkshire Water £40m".The Independent.Archivedfrom the original on 7 May 2022.Retrieved20 August2017.
  15. ^ "Water Resources".staff.ncl.ac.uk.Retrieved16 October2008.
  16. ^"Utility Company of the year".utility-awards.Archived from the original on 11 September 2007.Retrieved20 August2017.{{cite web}}:CS1 maint: bot: original URL status unknown (link)
  17. ^"Writs fly in sewage row – Yorkshire Water".constructionnews.co.uk.13 January 1994.Retrieved20 August2017.
  18. ^August, Oliver (31 May 1997). "Yorkshire Water spent £33m on tankering".The Times.No. 65904. p. 26.ISSN0140-0460.
  19. ^Thornham, Kelly; Rutter, Suzanne (30 July 2005)."Firm says supplies at usual level".Halifax Courier.Archived fromthe originalon 22 August 2016.Retrieved20 August2017.
  20. ^Durkin, Hannah (15 April 2006)."Water lot we got".Halifax Courier.Archived fromthe originalon 22 August 2016.Retrieved20 August2017.
  21. ^Cathcart, Brian (25 February 1996)."Fat cataclysm".The Independent.Archivedfrom the original on 7 May 2022.Retrieved20 August2017.
  22. ^Wilkinson, Paul; Nuttall, Nick (19 September 1995). "Yorkshire faces drought order despite downpour".The Times.No. 65376. p. 5.ISSN0140-0460.
  23. ^Stothard, Peter,ed. (13 September 1995). "Drought policy attacked".The Times.No. 65371. p. 2.ISSN0140-0460.
  24. ^Vidal, Jon (22 November 2007)."Water company failed to take action on flood warnings, report alleges".The Guardian.Retrieved21 August2022.
  25. ^"Flood defence pumping station opens in Hull".BBC News.2 December 2016.Retrieved21 August2022.
  26. ^"Stannington: Major incident declared as homes still without gas".BBC News.8 December 2022.Retrieved10 December2022.
  27. ^"Service Incentive Mechanism report"(PDF).Ofwat. Archived fromthe original(PDF)on 27 September 2013.Retrieved24 September2013.
  28. ^ab"Annual Report and Accounts"(PDF).Yorkshire Water.Retrieved20 August2017.
  29. ^The Yorkshire Water Authority Constitution Order 1973 No. 1289.London: HMSO. 1973. p. 3,911.ISBN0-11-031289-9.
  30. ^"York Waterworks deal given go-ahead".York Press.8 March 1999.Retrieved21 August2022.
  31. ^"Yorkshire Water | Water Projects".waterprojectsonline.4 January 2019.Retrieved21 August2022.
  32. ^"Our Strategy for Recreation on Land and Water"(PDF).yorkshirewater.July 2016. p. 4.Retrieved21 August2022.
  33. ^"Yorkshire Water".britishcanoeing.org.uk.Retrieved21 August2022.
  34. ^"Our Strategy for Recreation on Land and Water"(PDF).yorkshirewater.July 2016. p. 5.Retrieved21 August2022.
  35. ^ab"Yorkshire Water – Sailing and water sports at our reservoirs".yorkshirewater.Retrieved21 August2022.
  36. ^Zientek, Henryk (27 December 2017)."Just 1% of Yorkshire's countryside is truly accessible to the disabled – Here's how Yorkshire Water is trying to change that at Scammonden".infoweb.newsbank.Retrieved21 August2022.
  37. ^Reid 2008,p. 3.
  38. ^"Long Distance Walkers Association".ldwa.org.uk.Retrieved21 August2022.
  39. ^abcReid 2008,p. 72.
  40. ^abcdefghijklmnLomas 2016,p. 7.
  41. ^abcdReid 2008,p. 95.
  42. ^abcReid 2008,p. 96.
  43. ^abcdReid 2008,p. 73.
  44. ^abReid 2008,p. 25.
  45. ^abcdefgBowtell, Harold D. (1991).Lesser railways of the Yorkshire Dales: and the dam builders in the Age of Steam.Brighton: Plateway Press. p. 156.ISBN1-871980-09-7.
  46. ^abcdeReid 2008,p. 97.
  47. ^abcReid 2008,p. 48.
  48. ^"Tophill Low Reservoir".6 January 2008. Archived fromthe originalon 6 January 2008.Retrieved14 November2007.
  49. ^Minting, Stuart (18 August 2022)."Yorkshire Water seeks urgent safety changes at huge reservoir".Darlington and Stockton Times.Retrieved21 August2022.
  50. ^Reid 2008,p. 71.

Sources

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Video clips

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