Back office
Aback officein mostcorporationsis where work that supportsfront officework is done. Thefront officeis the "face" of the company and is all the resources of the company that are used to make sales and interact with customers and clients. The back office is all the resources of the company that are devoted to actually producing a product or service such asdata entry,payroll,accountingand all the other labor that is not seen by customers, such asadministrationor logistics. Broadly speaking, back office work includes roles that affect the costs side of a business'strading statementand front office work includes roles that affect the income side of a business's trading statement.
Although the operations of a back office are seldom prominent, they are a major contributor to a business's success.[1]They can include functions such asaccounting,planning,inventory management,supply-chain management,human resourcesandlogistics.[2]
Back offices are often located somewhere other than companyheadquarters.Many are in areas and countries with cheaper rent and lower labor costs. Someoffice parksprovide back offices for tenants whose front offices are in more expensive neighborhoods. Back office functions can beoutsourcedto consultants and contractors, including ones in other countries.[3]
See also
[edit]References
[edit]- ^"Maintaining your web content and technology - What are back-office systems?".UK Government Business Link. Archived fromthe originalon October 28, 2007.RetrievedJune 25,2006.
- ^"Front Office Skills Vs. Back Office Skills".Houston Chronicle. October 19, 2018.
- ^Haag, S.; et al. (1998).Management Information Systems for the Information Age(3rd Canadian ed.). Toronto:McGraw-Hill.