View source for Silent call

{{Short description|A call where no audio is transmitted}}
{{Use dmy dates|date=February 2021}}
A '''silent call''' is a [[telephone call]] in which the calling party does not speak when the call is answered. Most such calls are generated by a [[cold call]] telemarketing operation's dialer software, which makes many calls automatically and sometimes does not have an agent immediately available to handle an answered call. As a result, the called party hears [[silence]] ( "[[dead air]]" ), followed by the call being disconnected.<ref>{{Cite web |date=2023-08-01 |title=Abandoned and silent calls |url=https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/problems/tackling-nuisance-calls-and-messages/abandoned-and-silent-calls |access-date=2024-01-26 |website=Ofcom |language=en}}</ref> This differs from a [[ghost call]], which is not dialed intentionally, and is due to technical issues or [[pocket dialing]].{{fact|date=January 2024}}

In the U.S., the [[Federal Trade Commission]] (FTC) uses the term "'''abandoned call'''" instead of silent call in its regulations applying to [[telemarketing]].<ref>{{Cite web |date=2011-02-02 |title=Complying with the Telemarketing Sales Rule |url=https://www.ftc.gov/business-guidance/resources/complying-telemarketing-sales-rule |access-date=2024-01-26 |website=Federal Trade Commission |language=en}}</ref>

==References==
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{{DEFAULTSORT:Silent Call}}
[[Category:Telemarketing]]
[[Category:Silence|Call]]