Convenience store

"Corner shop" redirects here. For the British band, seeCornershop.For the British web-series, seeCorner Shop Show.

"Corner store" and "C-store" redirect here. For the film, seeCorner Store (film).For the convenience store chain, seeCST Brands.For the database system, seeC-Store.

Interior of aJapanese7-Elevenconvenience store

A typicalbodegain New York City

Aconvenience store,convenience shop,bodega,corner store,corner shop,orsuperetteis a smallretailstore that stocks a range of everyday items such astea,coffee,groceries,fruits,vegetables,snacks,confectionery,soft drinks,ice creams,tobacco products,lottery tickets,over-the-counter drugs,toiletries,newspapersandmagazines.

In somejurisdictions,convenience stores are licensed to sellalcoholic drinks,although many jurisdictions limit such beverages to those with relatively low alcohol content, likebeerandwine.The stores may also offermoney orderandwire transferservices, along with the use of afax machineorphotocopierfor a small per-copy cost. Some also sell tickets or recharge smart cards, e.g.Opus cardsinMontreal,Canada, or include a smalldeli.They differ fromgeneral storesand village shops in that they are not in arurallocation and are used as a convenient (hence their common name) supplement to larger stores.

A convenience store may be part of agas/petrol station,so customers can purchase goods whilerefuellingtheir vehicle.It may be located alongside a busy road, in anurban area,near arailway or railroad stationor other transport hub. In some countries, convenience stores have longshopping hoursand some remain open 24 hours.

Convenience stores often charge significantly higher prices than conventionalgrocery storesorsupermarkets,as they buy smaller quantities ofinventoryat higher per-unit prices fromwholesalers.Customers benefit from their longer open hours, more convenient and greater number of locations and shorter cashier lines.

Terminology

A convenience store may also be called a cold store,party store(Michigan),bodega(New York City),carry out,mini-market,mini-mart,corner shop,deliormilk bar(Australia),dairy(New Zealand),superette(New Zealand, parts of Canada, and in parts of the US),corner store(many parts of English-speaking Canada and New England), aspäti(from 'spätkauf' (lit. 'buy-late') in Germany, akonbini(コンビニ in Japanese) in Japan, based on the English loanword 'convenience',dépanneurordep(used in Canada, primarilyQuebec,in both English and French.It is aloanwordfrom the French 'troubleshooter').

Merchandise

Assortment ofenergy drinksdisplayed in a convenience store inBangkok,Thailand

Various types include, for example, liquor stores (off-licences-offices), mini-markets (mini-marts), general stores or party stores. Typically confectionery (sweets, ice cream, soft drinks), lottery tickets, newspapers and magazines are sold, although merchandise varies widely from store to store. Unless the outlet is aliquor store,the range of alcoholic beverages is likely to be limited (i.e. beer and wine) or non-existent. Most stores sell cigarettes and other tobacco products (e.g.cigarette papers,pipe tobacco,cigarsande-liquidfore-cigarettes). In many North American jurisdictions, tobacco products comprise the greatest portion of gross sales at convenience stores, between 25%and 35%.

Varying degrees of food and grocery supplies are usually available, from household products to prepackaged foods like sandwiches and frozenburritos.Automobile-related items—such as motor oil, maps and car kits—may be sold. Often toiletries and other hygiene products are stocked, as well as sanitary products andcontraception.Stores may carry apparel, home furnishings, CDs, and DVDs. Some stores offer money orders and wire transfer services. They may carry small appliances, as well as other household items such as coolers and backpacks. Convenience stores have also been known to carry candles, stationery, artwork, and crockery.

Many convenience shops offer food ready-to-eat, such as breakfast sandwiches and fry-ups. ThroughoutEurope,it is now common for convenience stores to sell freshFrench bread(or similar). A process of freezingparbakedbread allows easy shipment (often fromFrance) and baking in-store. Some shops have adelicatessencounter, offering custom-made sandwiches andbaguettes.Others have racks offering fresh delivered or bakeddoughnutsfrom local doughnut shops. Some shops have a self-servicemicrowave ovenfor heating purchased food.

Fast food items are often available, with stores offering such food either under its owner banner or in partnership with a fast-food chain maintaining a counter in the store. To save space, food is not prepared in the store. Instead, these counters offer a limited menu of items delivered several times a day from a local branch of the restaurant, with items intended to be served hot either kept hot under a warming device or reheated as ordered.

Convenience stores may be combined with other services, such as general stores and pawn shops, a ticket counter for purchasing railway tickets,a post office counter,or gasoline pumps. In Asian countries likeJapanorTaiwan,convenience stores are more common because of the higher population density. They are found with gasoline and train stations, but also can be stand-alone stores. Items such as soft drinks or snacks, hot dogs, sausages and fish cakes can be found in these stores. Delicatessens are absent; instead, pre-made sandwiches are available. Non-consumables such as magazines are also sold, but to a lesser degree. Many convenience stores have a beverage fountain that offers coffee, soft drinks, and frozen beverages.

Stores often stockfast-moving consumer goods;items with a high turnover are preferred over items with a lower sales rate. The smaller convenience stores typically have few perishable items because it is not economically viable to rotate perishables frequently with a low number of staff. Smaller convenience stores also do not generate the business needed to sustainfood spoilagerates typical ofgrocery storesorsupermarkets.As such, products with a longshelf lifeare the rule, unless a product is specifically aimed at attracting customers on the chance they may buy something profitable, too.

Differences from supermarkets

Personal careproducts at aFamilyMartconvenience store inSouth Korea

Although larger, newer convenience stores may have a wide range of items, the selection is still limited compared to supermarkets, and in many stores only one or two choices are available. Prices in a convenience store are often higher than those at asupermarket,mass merchandise store or auto supply store, as convenience stores order smaller quantities ofinventoryat higher per-unit prices from wholesalers. Some convenience stores are similar to corner markets, but often have less variety in food.

Product containers in a convenience store are often smaller with reduced product quantity to allow more products on the store shelves. This reduces the apparent cost differences between full-size packaging in supermarkets. Reduced packaging also reduces waste when a traveller such as a hotel guest does not want to or cannot carry leftover product with them when they depart.

The average U.S. convenience store has a sales area of 2,768 square feet (257.2 m²). New stores average about 2,800 square feet (260 m²) of sales area and about 1,900 square feet (180 m²) of non-sales area—a nod to retailers recognising the importance of creating destinations within the store that require additional space—whether coffee islands, food service areas with seating, or financial services kiosks. Convenience stores have expanded their offerings over the last few years, with stores becoming a part-supermarket, restaurant, gas station and even a bank or drug store.

In the United States, convenience stores are sometimes the only businesses near aninterstate highwayexit where drivers can buy any kind of food or drink for miles. Most of theprofit marginfrom these stores comes from beer, liquor and cigarettes.Although those three categories themselves usually yield lower margins per item, the sales volume in them generally compensates for it.Profits per item are much higher on deli items (bags of ice, chicken, etc.), but sales are generally lower. In some countries, convenience stores have longershopping hours,some being open 24 hours.

By country

Australia

The Australasian Association of Convenience Stores (AACS), the peak body forAustralianconvenience stores, defines a convenience store as a "retail business with the primary emphasis placed on providing the public with a convenient location to quickly purchase from an array of consumable products, predominantly food and beverages, services as well as petrol." The product mix includes: food to go, beverages, dispensed/barista coffee, snacks (including confectionery), tobacco, basic groceries, ice, petrol and carwash. Stores may offer services such as ATMs, "click & collect", gas bottle exchange, money transfer and lottery tickets. A key feature of convenience stores is their extended hours of operation. Many are open 24 hours a day, seven days a week.

The majority of convenience stores in Australia are small businesses, being either independently owned or operated under franchise or licence agreement. The industry comprises over 6,000 stores and employs well over 40,000 people as of mid-2018. The Australian convenience channel merchandise sales are valued at $8.4 billion (excluding petrol sales) according to the AACS State of the Industry Report 2017. Australia has a flourishing convenience industry with a number of well-known convenience brands including: 7-Eleven, Ampol, NightOwl, Ezymart, BP, APCO, Coles Express, On The Run, Viva Energy, Freedom Fuels and Puma.

Canada

Entrance of a Couche-Tard convenience store inMontreal,Quebec

Alimentation Couche-TardInc., which operates Couche-Tard, Provi-Soir, Dépanneur 7,Circle K,Mac's,Winks, andBecker's,is the largest convenience store chain inCanadaand receives its products throughCore-Mark International,a North American distribution company specializing in fresh convenience.Another large chain isQuickie Mart(whose name predates the fictitious "Kwik-E-Mart"featured onThe Simpsons). The world's largest convenience retailer,7-Eleven,has about 500 Canadian locations fromBritish ColumbiatoOntario.Worldwide, the highest number of the chain'sSlurpeebeverages are sold inWinnipeg,Manitobaand the city has been awarded the title of the "Slurpee Capital of the World" for many years running.Marketing itself as "more than just a convenience store", there are over 260 Hasty Market locations throughoutOntarioand one inBritish Columbia.

In addition to chain convenience stores, there are also many independently owned convenience stores in Canada.

Convenience stores are also commonly referred to as "corner stores", "mini-marts" or "variety stores" in some regions of Canada. In the French-speaking province ofQuebec,a convenience store is known as a "dépanneur"or" dep "for short, even among some when speaking in English.

Dépanneurs are a common sight in French-speaking Canada, like this one inMontreal.

Chile

Chileanconvenience stores are typically found at gas stations in most urban and near-urban areas on highways. Examples include Punto/Pronto (owned byCopec), Spacio 1 (Petrobras,formerly called Tigermarket and On The Run beforeEssoChile was owned by Petrobras), Va y Ven (Terpel), Upa!, Upita! and Select (fromShell).

Other brands operating mostly in downtowns and middle-to-upperclass neighborhoods are Ok! Market (owned by Unimarc), Big John andOxxo(owned byFEMSA) and some small-scale "minisupermercados" akin tomom and pop stores.

Costa Rica

A Musmanni Bakery/Convenience store inLiberia, Costa Rica

InCosta Rica,family-owned and operated convenience stores calledpulperíashave been common since the 1900s, and there are many of those stores in every neighbourhood.

In the 2010s, modern convenience stores were introduced, mainly by the AMPM company. Competitors launched brands such as Musmanni Mini Super (a chain of bakery stores promoted to convenience stores), Vindi (operated by AutoMercado supermarket company) and Fresh Market (operated by AMPM in a format appealing to prosperous neighborhoods).

Finland

R-KioskiinVeikkola,Kirkkonummi,Finland

InFinland,convenience stores are referred to as kiosks, except for those found inside service stations, which are referred to simply as stores. The biggest convenience store chain isR-Kioski,with over 560 kiosks across the country, which are all franchise-licensed businesses. There are some independent convenience stores that use the word Kymppi or number 10 in their business name, which is reminiscent of a former large convenience store chain called 10-Kioski, which vanished around the early 2000s. Kymppi is a spoken colloquial word for number 10 ( "kymmenen" ) in Finnish.

Smaller towns often have independent kiosks. Convenience stores at service stations are run by either the station's parent oil company such asShellor by either of the two major retail corporations in Finland,KeskoorS Group.Virtually all staffed service stations have a small convenience store.

France

InFrancechain convenience stores are referred to as "supérettes", implying they are mini-supermarkets. Brands include Carrefour City, Casino Shop, Coccimarket, Daily Monop', Franprix, G20, Leader Price Express, Marché Plus, Sherpa, Sitis, Spar, Utile, Vival... (seeMagasin de proximité).

Some other, independent convenience shops are referred to as "Arabe du coin"–" Arab on the corner ", due to manyArabic-speakingimmigrants form Northwest Africa who work in this sector of the economy. These shops often stay open later than the "épiceries" or groceries, even on public holidays. Shop owners consider the name improper,especially those who come from other ethnic groups, includingImazighen.(SeeArabe du coinfor more details on their ethnic origins.)

Germany

ASpätiinBerlin-Kreuzberg

Berlinerslovingly refer to the small neighbourhood shops with late opening times found throughout the city (often operated by families with immigrant roots, akin to France) asSpäti(translating to "Lat(e)y", derived fromSpätkauf,"late purchase ").

InNorth Rhine-Westfaliapeople call the same kind of shop eitherKiosk,like the Finnish, (using the word in a way differing from the rest of Germany, where "Kiosk" usually means only stall-like buildings or other very small window-selling shops which are not entered by customers and which sell either newspapers and magazines or snacks and cigarettes, or a combination of these, but no household goods) orTrinkhalle( "drinking hall" ), although they are not pubs, as the name might suggest.

A name used for market stalls and also in some regions for little shops isBüdchen(fromBude,"stall, hut, room" ); where no special local name for them exists, often just the equivalents of "small shop" or "corner shop" are used ( "der kleine Laden/ dasLädchen/ das Lädchen an der Ecke ").

Snack shops integrated into petrol stations can also have long opening hours, but in contrast to the neighbourhoodSpäti-type shops, petrol station shops nowadays are usually part of large retail chains.

A typical "Tante Emma" working in a shop, 1953

"Tante-Emma-Laden"(aunt-Emma-shop) is used as a nostalgic term for old-fashionedgeneral stores(typically family owned), the historic predecessors of modern discounters and supermarkets which they were replaced by (similar tomom-and-popstores).

India

InIndia,"mom-and-pop" convenience stores are calledkiranastores and constitute part of the traditional food retail system.Kirana are typically family-owned stores that operate in fixed locations and carry both basic food and non-food items.

Indonesia

AnAlfamartconvenience store inCileungsi,Indonesia

AnIndomaretconvenience store inBanten,Indonesia

Supermarket-styled convenience stores inIndonesia(commonly known as "minimarket" ) are mostly scattered around the towns. Due to local government restrictions in Indonesia, usually convenience stores may only be built at least 500 meters from the nearest traditional market.This allows traditional markets to continue selling local goods, but also greatly lowers the opportunities for profit by those who seek to build or own a convenience store by reducing the eligibility of property to be developed into a convenience store. This is especially true in small towns and rural areas. As a result, convenience stores in rural areas are often built side-by-side or at maximum within 50 meters of each other.

The two major national convenience store chains in Indonesia areIndomaretandAlfamart,both of which serve almost all areas within the country with around 22 and 18 thousand stores in 2023, respectively.Foreign chains likeFamily Mart,Circle KorLawson,on the other hand, have their stores in big cities and cater to a specific lifestyle instead of focusing on "convenience". To be classified as a convenience store, the store should occupy no more than 100 square meters of service area; in some local residences, the limit is 250 square meters.

The Indonesian government also regulates the convenience store license process, so it can only be bought by franchisees, using a different name and different brand, or classifying it ascafeteria.A convenience store with a cafeteria license is only allowed to sell a maximum 10% of its service space for non-food/beverages product. This type of convenience store often puts lawn chairs and a desk as a decoy in front of their stores, while offering the same range of products as a holder of a mini market license.

There are many small neighborhood stores, known astokokelontongorwarung.Some are sponsored by a network of stores, mostly owned by cigarette companies (such as DRP byDjarum,GGSP byGudang Garamor SRC bySampoerna) or tech companies (such as MitraBukalapakor MitraTokopedia).

Japan

A Lawson convenience store inMinamisoma, Fukushima,Tohoku,Japan

Convenience stores(コンビニエンスストア,konbiniensu sutoa),often shortened tokonbini(コンビニ),developed at a tremendous rate inJapan.7-ElevenJapan, while struggling to localize their service in the 1970s to 1980s, evolved itspoint of sale-based business, until ultimately,Seven & I Holdings Co.,the parent company of 7-Eleven Japan, acquired 7-Eleven (US) fromSouthland Corporationin 1991. Japanese-style convenience stores also heavily influenced those stores in otherAsianregions or countries, such asMainland China,Taiwan,Thailand,andSouth Korea.

Convenience stores rely heavily on the point of sale. Customers' ages and gender, as well as tomorrow's weather forecast, are important data. Stores place all orders online. As store floor space is limited, they must be careful in choosing what brands to sell. In many cases, several stores from the same chain do business in neighboring areas. This strategy makes distribution to each store cheaper, as well as making multiple deliveries per day possible. Generally, food goods are delivered to each store two to five times a day from factories. Since products are delivered as needed, stores do not need large stock areas.

According to The Japan Franchise Association, as of October 2021(data pertaining to the month of July 2021), there are 55,931 convenience stores in Japan.7-Eleven leads the market with 12,467 stores, followed by:Lawson(9,562) andFamilyMart(7,604). Other operators includeCircle K Sunkus(acquired by Family Mart in 2016; now defunct),Daily Yamazaki,Ministop,Am/Pm Japan(acquired by Family Mart in 2009; now defunct),Poplar,Coco Store (acquired by Family Mart in 2015; now defunct) and Seico Mart. Many items available in larger supermarkets can be found in Japanese convenience stores, though the selection is usually smaller. As well, the following additional services are also commonly available:

• Courierandpostal service.
• Photocopyingandfaxservice.
• Automated teller machines.
• Payment service for utilities and other bills and taxes.
• Ticket service forconcerts,theme parks,airlinesetc.
• Pre-paid cards forcellular phones.

Some stores also sell charging service forelectronic moneyand ATM services forcredit cardorconsumer finance.Items not commonly sold include:Slurpees,lotterytickets,carsupplies andgasoline.

Konbini also offer customers the option of makingkonbini payments(often also referred to as justkonbini), an offline payment solution that allows customers without credit or debit cards to make online purchases. A consumer can buy online services or goods, such as video games onSteamor tickets for events. By selecting konbini as payment method at the checkout, the consumer receives a unique transaction code with an expiration date. Depending on the brand (i.e. 7–11 is slightly different from Family Mart), consumers will have to go to any convenience store and finalise the purchase, which can be either at the cashier or at the kiosk. Multiple providers offer konbini as checkout option for foreign companies selling online in Japan, such asAdyen,Degica andIngenicoePayments.

In 1974, Japan had 1,000 convenience stores. In 1996, Japan had 47,000 convenience stores and the number was increasing by 1,500 annually. Peter Landers of theAssociated Presssaid that the computerised distribution system allows Japanese convenience stores to stock a wider variety of products, allowing them to be more competitive in the marketplace. Because of this technology and the consequent ease of maintaining the right amount of stock, Japan can support one convenience store for every 2,000 people, while in the United States it is one per 8,000 people. Another contributing factor to the widespread proliferation of convenience stores is that, because Japan has a lower crime rate, store owners are not reluctant to keep stores open at late hours in the night and customers are not reluctant to shop during those times.

Malaysia

InMalaysia,7-Elevenis the market leader in convenience shops, with over 2,000 shops.Other convenience shops in the country aremyNEWS.com,99 Speedmart,KK Super Mart,Quick and Easy and MyMart (owned byMydin). FamilyMart is also found in Malaysia and as of July 2020, has opened its 200th storein Malaysia with the goal of opening 1000 stores by 2025, bringing the 'konbini' concept to Malaysia.

Convenience stores are very popular among Malaysians, especially urban dwellers inKuala Lumpuror other populated towns likePenangwhere the population density is higher. Its 24/7 policy allows Malaysians to have easy access to necessities or as an alternative hang-out area, especially since Malaysians love to go out for midnight supper at mamaks and eateries that also open late at night, as more and more Malaysians are beginning to work or go out late. The availability of fresh hot food or cold premade food is popular among young workers with less time to prepare food for themselves, as many have irregular work hours, especially in the city. It also eases the burden of families. Many Malaysians also enjoy the seasonal food that these stores provide. These stores can be found almost anywhere, especially in areas with a higher population density, such as city centres, condominiums, apartment complexes, office areas, residential areas, shop lots and petrol stations, although the store density is as high as Taiwan or Japan.

Items sold at such convenience shops usually range from pre-made local food like nasi lemak, onigiri, buns, snacks, toiletries, drinks, a limited amount of alcohol, newspapers, magazines, slushies, cup noodles, ice cream, hot food,oden,game reload and mobile top up cards. Some also have the service of reloading Touch N' Go cards or ATMs. Most have a microwave oven and hot water boiler to heat food. Some have seasonal and limited food, desserts or special imported products and items, like FamilyMart importing strawberry Coca-Cola from Japan.

Malaysia has sundry shops that sell daily items and perishables at lower prices, but unlike convenience shops, they are not open 24/7. Some of these sundry shops also sell traditional herbs and ingredients.

Mexico

An Oxxo store

A family run Miscelánea

Oxxois the largest chain in the country, with more than 15,000 stores around the country. Other convenience stores, such asTiendas Extra,7-Eleven,SuperCity,ampm,andCircle K,are also found inMexico.The first convenience store in the country, Super 7 (now a 7-Eleven), was opened in 1976 inMonterrey,Nuevo León.There are also some regional chains, like Amigo Express and CB Mas, that operate inComarca Lagunera,Super Q and El Matador inQueretaro,Coyote in central Mexico, Kiosko inColimaand some locations in nearby states, and JV in northeastern Mexico. Stores sell fast food likecoffee,hot dogs,nachosand prepaid cellphones between MXN$20 and MXN$500, mainlyTelcelandMovistar,newspapers,magazines,andPaniniproducts and other novelties.

Misceláneas(literally meaning "place where miscellaneous items are sold" and otherwise calledtiendas de abarrotes(grocery store) in some parts of the country) are smaller, family-run convenience stores often found in central and southern Mexico. They operate in many locations, from rural communities tosuburbanresidential neighborhoods, usually located in front of or below the family's residence. They often fulfill the role of neighborhood meeting points and places to disseminate community news. While offering a more limited, and sometimes varied, assortment of items than corporate chains, they fill a void in areas where corporations do not operate. Usually they sell homemade snacks such as tortas and sandwiches, made by the owners. They also provide items in smaller quantities than would be offered for sale in larger stores and markets; for example, selling single cigarettes along with full packs.

Mongolia

InMongolia,convenience shops (CU (store),Circle Ketc.) are already common and continue to gain popularity, making the market increasingly saturated with retailers. CurrentlyCU (store)is the market leader, with the largest number of stores and the highest reputation among customers.

New Zealand

See also:Dairy (store)

InNew Zealand,convenience shops are commonly referred to as dairies and superettes. Dairies in New Zealand are generally independently owned and operated. The use of the termdairyto describe convenience shops was common in New Zealand by the late 1930s.Dairies carved out a niche in food retail by keeping longer trading hours than groceries and supermarkets – dairies were exempt from labour laws restricting trading hours and Saturday trading. With thederegulation of trading hoursand in the wake of legislation in 1989 prohibiting sales of alcohol by dairies, the distinction between dairies, superettes and groceries has blurred.

Peru

Convenience stores inPeruare typically independent corner stores called "bodegas" that include groceries, alcohol, services and phone booths. Other convenience stores are found at gas stations in urban and connecting areas on highways; examples include Listo! (owned by Primax) and Repshop (Repsol). Recently,Tambo+,owned byCorporación Lindley S.A.,has quickly become the biggest convenience store in the country with 300 stores opened in just two years.Mexican-ownedOxxohas plans to expand to Peru.

Poland

Żabkais one of the largest convenience stores in Poland. In 2022Jarosław Kaczyński,leader of theLaw and Justiceparty, said that the Polish ruling government might buyŻabkaconvenience store fromCVC Capital Partners.

Philippines

See also:Sari-sari store

There is a local version of convenience store in thePhilippines,called thesari-sari store,that is located on almost every street, corner, residential area, and other public places around the country.

Aside from local convenience stores, other popular international convenience stores are present on almost every street, especially in urban areas.7-Elevenis the largest convenience store chain in the country. It is run by the Philippine Seven Corporation (PSC). Its first store, located inQuezon City,opened in 1984, and has now approximately 2,285 branches.

There are also many branches ofUncle John's,operated byRobinsons Convenience Stores, Inc.;FamilyMart,operated and franchised byUdenna Corporation;andAll Day Convenience Store,owned by Filipino entrepreneur and former Philippine Senator,Manny Villar.Lawson,Circle-KandAlfamarthave also opened stores in the country.

Russia

A typical 2020'sPyatyorochkastore

Major brands of convenience stores in Russia arePyatyorochka( "little 5" ) with over 10000 shops functioning,Monetka( "little coin" ), "Magnit u doma", "Krasnoe i Beloe" andDiksi.However, Russians may occasionally use the word "supermarket": various convenience store chains used to position themselves as "supermarkets" throughout 1990's, such as now discontinued "Sed'moy Kontinent" (translates as "the 7th Continent") company.

Pyatyorochkaline of stores has self-checkout tills, as well asPerekryostokline of stores. Both brands belong to X5 Group and even have a mutually compatible "club card". However, many discounts/sales in both stores require buyers to have "loyalty cards" to unlock the wares' respective discounts.

Singapore

See also:Mama shop

Major convenience shops inSingaporeare7-Elevenowned byDairy Farm International Holdingsand Cheers owned byNTUC Fairprice.Figures from the Singapore Department of Statistics showed that there are 338 7-Eleven shops and 91 Cheers outlets in 2004.Other convenience shops such as Myshop and One Plus appeared in 1983. Myshop belongs to aJapanese company,and One Plus belongs to Emporium Holdings.

Various reasons unique to Singapore have been given for the popularity of convenience shops. Convenience shops sell a wide range of imported goods, whereas minimarts and provision shops sell local products with a limited range of non-Asian products.Convenience shops are situated withinhousing estates,thus reducingconsumers' travel time. Mostfamiliesin Singapore are dual-income families.Since both spouses work, there is greater need forconvenienceinshoppingfor daily necessities. The 24-hour opening policy allows convenience shops to reach out to a larger group of consumers. First, the policy caters to theshoppingneeds of consumers who work shifts or have irregular working hours.Secondly, the policy caters to the increasing number of Singaporeans who keep late hours. A 2005 economic review byPrice Waterhouse Coopers(PWC) reported that 54% ofSingaporeansstayed up pastmidnight.

7-Eleven

Main article:7-Eleven

A 7-Eleven shop under a block of flats

7-Elevenbegan the trend of convenience shops inSingaporewhen it opened its first shop in 1982 byJardine Matheson Group,under a franchise agreement with Southland Corporation of the United States.Dairy Farm International Holdingsacquired the chain fromJardine Matheson Groupin 1989.

The number of 7-Eleven outlets continued to increase in 1984 while other chains were having difficulty expanding. One Plus was unable to expand due to the shortage of good sites. The original owners of the Myshop franchise, which had seven outlets, sold out to one of itssuppliersdue to a lack of demand.

In 1985, 7-Eleven faced difficulty in finding favourable locations and failed to meet its one-shop-a-month target. The situation improved in 1986 with a newHousing Development Board(HDB) tendering system, which allowed 7-Eleven to secure shops without having to bid too high a price.7-Eleven shops are open 24 hours a day, seven days a week, including Sundays andpublic holidays.This24/7policy was seen as the reason that gave 7-Eleven its edge over its competitors.

In 1990, there was a rise in the number of shop thefts in 7-Eleven. Theshoplifterswere usuallyteenagerswho stole small items such aschocolates,cigarettesandbeer.In response to the increase in the number of thefts, 7-Eleven stepped up security measures, which successfully lowered the crime rate by 60%.

Cheers

Notice posted at Cheers to deter robbery

Started in 1999, Cheers is owned by local corporationNTUC FairPrice.Cheers has adopted 7-Eleven's 24/7 model and taken similar security measures to prevent cases of shoplifting. Convenience shop owners seekingfranchisingseem to prefer Cheers over 7-Eleven, probably due to its cheaper franchise fee.

South Africa

InSouth Africa's blacktownshipsspaza shopssell small goods, often out of the proprietors' homes. However these businesses face competition from large chain stores.Spaza shops owned by immigrants have also become a source of tension in townships.

In white,IndianandColouredareas, thecorner cafe(called atea roomin Durban) is a convenience store. In white areas these were often owned by Southern European migrants.These cafes are being superseded by convenience stores that are part of fuel service stations.

South Korea

Convenience stores in theRepublic of Koreadate to 1982, whenLotteopened a store inSeoul.Stores saw growth after the1988 Summer Olympicswith the first 7-Eleven, and even since the 2010s where department stores and marts have struggled. As of 2016, the market leader isCU (store)with a 33.3% share,GS25with a 28.6% share, then 7-Eleven andministop.

Taiwan

Boasting more than 10,000 convenience stores in an area of 35,980 km²and a population of 23 million,TaiwanhasAsia Pacific's and the world's second highest density of convenience stores per person after South Korea: one store per 2,065 people.With 4,665 7-Eleven stores, Taiwan also has the world's highest density of 7-Elevens per person: one store per 4,930 people.InTaipei,it is not unusual to see two 7-Elevens across the street or several of them within a few hundred meters of each other.

Taiwan's second largest convenience store chain isFamilyMartwith more than 3,000 locations. Also competing for customers are Hi-Mart, a Taiwanese chain, and OK Mart, a local version ofCircle K.

Because they are found everywhere, convenience stores in Taiwan provide services on behalf of financial institutions and government agencies, such as collection of city parking fees, utility bills, traffic violation fines, and credit card payments. Eighty percent of urban household shoppers in Taiwan visit a convenience store each week.

• 
  With the highest7-Elevenoutlet density in the world, it is not unusual for two 7-Eleven shops to stand face-to-face near the same intersection inTaiwan.The distance between them might be less than 50 meters.
• 
  It is common in Taiwan to see different brands of convenience store sit near by.
• 
  It is also not rare in Taiwan to see 2 convenience stores sit next to each other.

United Kingdom

See also:List of convenience shops in the United Kingdom

A corner shop set from theITVsoap operaCoronation Street,set inManchester,depicting a typical British independently owned and traded corner shop

The corner shop in the United Kingdom grew from the start of theIndustrial Revolution,with large populations moving from the agricultural countryside to newly built model townships and laterterraced housingin towns and cities. Corner shops were locally owned small businesses, started by entrepreneurs who often had other careers prior to establishing, such a trading business. Many well-known high street retail brands, such asMarks and Spencer,Sainsbury'sand latterlyTesco,originated during theVictorian eraas simple, family-owned corner shops.

The namecorner shoporiginated because such shops are traditionally located on the corner of an intersection.

The reign of the corner shop and the weekly market started to fade post–World War II, with the combination of the personal motor car and the introduction from the 1950s onwards of the American-originatedsupermarketformat. The market shift in price and convenience led to the establishment of common trading brands operating as virtualfranchisesto win back the consumer, including:Budgens,Costcutter,Londis,NisaandSPAR.There was also a consolidation of some shops under some larger corporate-owned brands, includingOne Stop.

The primary competition to this privately owned 'corner shop' model came from the network ofconsumer cooperativeswhich were created after the success of that created by theRochdale Society of Equitable Pioneersin 1844. Rather than being owned by individuals, these shops were owned by their customer-members and, owing to their popularity, the number of co-operative shops had reached 1,439 by 1900.Co-operatives came about as a response to the problem ofadulterated foodwhich existed at the time, and later they enabled members to buy types of food that they would otherwise be unable to afford. At their peak in the 1950s, consumers' co-operatives accounted for approximately 20%of the UK grocery market; however with increasing competition this has decreased to around 6% in 2015.

Due to a number ofmergersover the years, the grocery co-operative sector in the UK is now predominately composed of the nationalThe Co-operative Groupand a few large regional co-operative societies such as theMidcounties Co-operativeandScotmid.Today, the majority offood retailing co-operatives societiesbrand their convenience shops asCo-op Food,and together they form the second-largest convenience shop chain in the UK and the largest by number of shops, with one in every UK postal code.

A modern British corner shop, within theBest-Onefranchise chain

From the late-1960s onwards, many such shops started to be owned by expatriate African-born Indians, expelled from their homelands by the newly independent countries' rulers (seeExpulsion of Asians from Uganda). Under theShops Act 1950,Sunday trading had been illegal for most traders, with exceptions only allowed for small shops selling perishable items (i.e. milk, bread, butter, fresh meat and vegetables), and most shops that were notoff licences(i.e. selling alcohol) had to close at 20:00. TheSunday Trading Act 1994allowed large format shops over 280 square metres or 3,000 square feet in size to open on Sunday for not more than six hours despite several proposals from the citizens to remove restrictions at different times.

More recently, due to a combination of competition laws and a lack of large-scale development space, many of the larger retail brands have now developed shop formats based around convenience shop and corner shop scale spaces, includingSainsbury's Local,Little WaitroseandTesco Express.

United States

Sign for a convenience store in Pittsburgh

In-store convenience store sales grew 2.4%, reaching a record $195.0 billion in 2011.Combined with $486.9 billion in motor fuels sales, total convenience store sales in 2011 were $681.9 billion, or one out of every 22 dollars of the overall $15.04 trillion U.S.gross domestic product.InNew York City,"bodega"has come to mean any convenience store or deli.

The first chain convenience store in theUnited Stateswas opened inDallas, Texasin 1927 by the Southland Ice Company, which eventually became7-Eleven,the largest convenience store chain.Stores connected to a service station developed into a trend, celebrated by some progressive architects:

In the gasoline service station may be seen the beginning of an important advance agent of decentralization by way of distribution and also the beginning of the establishment of the Broadacre City. Wherever the service station happens to be naturally located, these now crude and seemingly insignificant units will grow and expand into various distributing centers for merchandise of all sorts. They are already doing so in the Southwest to a great extent.

Frank Lloyd Wright,The Disappearing City,1932

In 1939,adairyowner named J.J. Lawson started a store at his dairy plant nearAkron, Ohio,to sell his milk. TheLawson's Milk Company grew to a chain of stores, primarily in Ohio.Circle K,another large company-owned convenience store chain, was founded in 1951.

Since that time, many different convenience storebrandshave developed, and their stores may either becorporate-owned orfranchises.The items offered for sale tend to be similar despite store brand, and almost always includechips,milk,coffee,soft drinks,bread,snacks,ice cream,candy,gum,cigarettes,lip balm,condoms,phone cards,maps,magazines,newspapers,smalltoys,carsupplies,feminine hygieneproducts,cat food,dog foodandtoilet paper.Other less common items includesandwiches,pizza,andfrozen food.Nearly all convenience stores also have anautomated teller machine(ATM), though other banking services are usually not available.State lotterytickets are also available at these stores.

In 1966, the US convenience store industry first recorded $1 billion in sales. By the end of the decade, the industry had recorded $3.5 billion a year in sales. The first 24-hour store opened inLas Vegasin 1963. By the late 1960s, the number of 24-hour convenience stores increased to meet the needs of a younger population and people who were working late night or early morning shifts.

Some convenience stores in the US also sellgasoline.Only 2,500 stores had self-serve at the pump by 1969. It was not until the 1970s that retailers realized selling gasoline could be profitable and competitive.At the same time,two energy shortages in the decadehad many service station owners stop selling fuel altogether since they made more money off of vehicle maintenance, while others decided to convert their garages into convenience stores, noting that they met a need and in some cases netted more profits than garages.

In 2011, there were approximately 47,195 gas stations with convenience stores that generated $326 billion in revenue.Of the 150,000 convenience stores in the country, 120,000of them are located at fuel stations, which sell approximately 80 percent of the fuels purchased in the country.

Policies regarding the sale ofadult magazinesvary, but generally larger chains (such as 7-Eleven andCasey's General Stores) do not sell these items, while smaller independent stores may do so. One notable exception is fast-growing regional chainSheetz,which until the late 2010s sold somesoft-core pornographicmaterial such asPlayboy,Penthouse,andPlaygirl.Sheetz ended this practice as part of a broader decision to end sales of allprint media.

Because the laws regarding the sale of alcoholic beverages vary from state to state in the US, the availability ofbeer,wine,andliquorvaries greatly. For example, while convenience stores inAlaska,Pennsylvania,andNew Jerseycannot sell any kind of alcohol at all, stores inNevada,New Mexico,andCaliforniamay sell alcoholic beverages of any sort, while stores inVirginia,Idaho,orOregoncan sell beer and wine, but not liquor. Similar to grocery stores, convenience stores inNew Yorkcan sell beer only, not wine or liquor.Altoona, Pennsylvania–based Sheetz tried to find aloopholein 2007 by classifying part of one of their prototype stores in Altoona as arestaurant,which would permit alcohol sales.State courts inPennsylvaniapromptly overruled this. State law requires restaurants to have on-site consumption, but Sheetz did not do this.Sheetz continues to sell alcohol in other states. In recent years, Sheetz has begun to sell both beer (in the form of walk-in "beer caves" ) and wine in most of theirPennsylvaniastores as well.

Crime

Main article:Convenience store crime

American convenience stores are often targets ofarmed robbery.In some areas of the US it is not unusual for clerks to work behindbulletproof glasswindows, even during daylight hours. Some convenience stores may limit access inside at night, requiring customers to approach a walk-up window to make purchases. The main dangers are that almost all convenience stores only have one person working night shift; most of the transactions are in cash; and easily resold merchandise, such as liquor,lottery ticketsandcigarettes,are on site.

Most convenience stores have a cash drop slot into a time-delaysafeto limit the amount of cash on hand. Many have installedsecurity camerasto help deter robberies andshoplifting.Because of their vulnerability to crime, nearly all convenience stores have a friendly relationship with the localpolice.To reduce burglaries when the store is closed, some convenience stores have bars on the windows.

Similar concepts

Convenience stores to some extent replaced the old-fashionedgeneral store.They are similar toAustralianmilk bars,but unlike these are often franchises and not "Mum and Dad" small business operations. In Britain, corner shops in towns and village shops in the countryside served similar purposes and were the precursors to the modern European convenience shop (e.g.Spar). In theCanadian provinceofQuebec,dépanneurs(often referred to as "deps" in English) are often family-owned neighbourhood shops that serve similar purposes.Truck stops,also known as "travel centers", combine a shop offering similar goods with a convenience store with amenities forprofessional driversofsemi-trailer trucks.This may include fast food restaurants, showers and facilities for buying large quantities ofdiesel fuel.The equivalent in Europe is themotorway service station.

Neighborhood grocery stores not big enough to be considered a supermarket often compete with convenience shops. For example, inLos Angeles,a local chain operates neighborhood grocery stores that fill a niche between a traditional supermarket and convenience shop. Because they stock fresh fruit and fresh meat and carry upwards of 5,000 items, they have a lot in common with the supermarket. Due to the relatively small store size, customers can get in and out conveniently or have purchases delivered. InBelgium,convenience shops known asnight shopsare only permitted to open at night.

See also

• List of convenience stores
• National Association of Convenience Stores
• Take a penny, leave a penny
• Filling station
• Types of retail outlets
• Automated convenience store

Further reading

• Sanabria, Carlos (2017).The Bodega: A Cornerstone of Puerto Rican Barrios.The Justo Martí Collection. Chicago: Centro Press.ISBN978-1-945662-06-5.
• Wang, Hansi Lo (10 March 2017)."New York City Bodegas and the Generations Who Love Them".Code Switch (story series).All Things Considered.National Public Radio.Retrieved11 March2017.
• Werner, Cosima (2023).Convenience Stores as Social Spaces: Trust and Relations in Deprived Neighborhoods in the U.S.Lexington Books.ISBN978-1666930771.

External links

• Convenience Store News(convenience store industry trade publication and online news source)
• Convenience Store News Canada(Canada's convenience store industry trade publication, event and news source)
• Convenience Store Decisions(convenience store industry trade publication)
• Australian Convenience Store News(industry trade publication)
• NACS, the Association for Convenience and Fuel Retailing