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Rogers Telecom

From Wikipedia, the free encyclopedia
Rogers Telecom Inc.
FormerlySprint Canada(1993–2005)
Company typeSubsidiary
IndustryTelecommunications
Founded1986;38 years ago(1986),inToronto,Ontario
HeadquartersToronto,Ontario
Key people
SeeRogers Communications
ProductsData,e-business,Voiceservices
RevenueIncrease$818 millionCAN
Number of employees
1,800 (2004)
Websiterogers.com/homephone

Rogers Telecom Inc.is a subsidiary ofRogers Communications.It is a Canadian company based in Toronto that focuses on integrated communications as a provider of data, e-business and voice services to business and households. It used to be known asSprint Canada Inc.,pursuant to a 1993 branding agreement between parentCall-Net Enterprises Inc.with what is nowSprint Nextel Corporation.

In 1998, Call-Net acquired long-distance service and data-circuit providerFonorolaofMontrealfor about $1.8 billion and merged it into Sprint Canada.

On May 11, 2005,Rogers CommunicationsInc. and Call-Net jointly announced that they entered into an agreement under which RCI would acquire 100% of Call-Net under a plan of arrangement ([1]). The deal was approved by shareholders and an Ontario court on June 30, 2005, and completed July 1. The deal allowed Rogers to enter the residential phone business to challengeBell Canada.

On July 7, 2005,Sprint Canada Inc.became Rogers Telecom Inc. andCall-Net Enterprises Inc.becameRogers Telecom Holdings Inc.

History[edit]

Sprint Canada was launched in the early 1990s withCandice Bergenas its spokesperson. Bergen also was pitching the products of their U.S. sister company. CallNet licensed the name Sprint from the United StatesSprint Corporationup until it was bought out and renamed byRogers Communications.

Home Phone service[edit]

Current[edit]

TheRogers Home Phoneservice in Canada was launched on July 1, 2005, on the same day that Rogers Telecom was acquired byRogers Communications Inc.The current offering isVoIPtechnology using Rogers's Internet cable. A special converter offers home-phone service with traditionalRJ11telephone-line jacks within the house. The VoIP service is currently available in regions served by Rogers Hi-Speed Internet.

This service operates using thePacketCabletechnology over the company's cable network. Service is delivered by cable to the subscriber's residence and is connected into a home-phone terminal, which then provides the connection to the internal wiring at the address. The home-phone terminal has a six-hour backup and can support up to two different phone numbers.

Legacy (2005–2010)[edit]

Thelandlineservice, which was available from mid-2005 to mid-2010, operated switches co-located in theBell Canadanetwork. As such, Rogers did not maintain the phone lines and was affected by the Bell Subco strike of 2005, which impaired its ability to provide timely service. The same also applied to theTelus strikeinAlbertaandBritish Columbia.During the time of the local strikes, Rogers Telecom was not able to provide exact installation dates in those two provinces. Due to legal obligations, however, Rogers's customers received higher-priority service during strikes than actualBell CanadaorTeluscustomers.

Rogers wanted to discontinue its traditional voice services by the end of 2008. For this reason, Rogers's customers with this service were sent a notice in June 2008. They could either switch to Rogers's VoIP home phone or have their accounts automatically cancelled. However, Rogers did not take these steps until August 2010, when Rogers partnered withPrimus Canada.The latter company now manages all traditional home-phone accounts formerly served by Rogers.

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