Wikipedia:Competence is required

This is anexplanatory essayabout thedisruptive editing guideline.

This page provides additional information about concepts in the page(s) it supplements. This page is not one ofWikipedia's policies or guidelinesas it has not beenthoroughly vetted by the community.

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This page in a nutshell:Sometimes editors have good intentions, but are not competent enough to edit in a net positive manner. They create work that others have to clean up.

Wikipediais a big place, with many editors, all with their own opinions on how to do things. It seems surprising that we are able to work together functionally, but somehow this is what usually happens.

One of our core Wikipedia guidelines that facilitates this isassume good faith.It is good advice, reminding us that, when we disagree, everyone involved is (usually) trying to do what they think is best. We getpeople whointentionallydamage the projectas well, but they are usually quite easy to deal with. They can beblocked from editingas needed, with little fuss and generally no controversy.

More often, substantial controversies arise when editors unintentionallydisrupt the encyclopediawhile trying to help it. In such cases, they may not have been able to anticipate a potential for their edits to be disruptive in the first place. As a matter of course, their fellow editors are generally encouraged to assume good faith behind their actions. This principle should not be misconstrued to such an extent that good faith is consideredallthat is required to be a useful contributor;competence is requiredas well. A mess created in a sincere effort to help is still a mess that needs to be cleaned up. When patterns of behavior emerge that indicate an editor might not be capable of making constructive contributions to the encyclopedia, it may be necessary for the community to intervene.

Everyone has a limited sphere of competence. For example, someone may be competent innuclear physicsbut incompetent inballet dancingor vice versa. Some otherwise competent people may lack the skills necessary to edit Wikipedia. Rather than labeling them as "incompetent" in the pejorative sense, we should ease them out of the Wikipedia community as graciously as possible, with their dignity intact.

What is meant by "competence is required"?

Basically, we presume that people who contribute to the English-language Wikipedia have the following competencies:

the ability to read and write English well enough to avoid introducing incomprehensible text into articles and to communicate effectively.
the ability to read sources and assess their reliability. Editors should familiarize themselves with Wikipedia's guidance onidentifying reliable sourcesand be able to decide when sources are, and are not, suitable for citing in articles.
the ability to communicate with other editors and abide byconsensus.
the ability to understand their own abilities and competencies, and avoid editing in areas where their lack of skill or knowledge causes them to create significant errors for others to clean up.

What "competence is required" doesnotmean

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It does not mean "come down hard like a ton of bricks on someone as soon as they make a mistake".We should cut editors (particularlynew ones) some slack, and help them understand how to edit competently. Mistakes are an inevitable part of the wiki process.
It does not mean perfection is required. Articles can be improved in small steps, rather than being made perfect in one fell swoop. Small improvements are our bread and butter.
It does not mean one must be anativeEnglish speaker. Spelling and grammar mistakes can be fixed by others, and editors with intermediate English skills may be able to work very well in maintenance areas. If poor English prevents an editor from writing comprehensible text directly in articles, they can instead post anedit requeston thearticle talk page.
It does not mean we should ignore people and not try to helpimprove their competence.
It does not mean we should label people as incompetent. Calling someone incompetent is apersonal attackand is not helpful. Always refer to thecontributionsand not the contributor, and find ways to phrase things that do not put people on the defensive or attack their character or person. The extra effort required to do thatis part of the job,and part of the responsibility of a good editor.
It does not mean that Wikipedia'scivility policydoes not apply when talking to people about required competence. Rude and uncivil comments are discouraging, and can raise psychological barriers against recognizing one's mistakes or improving one's skills.

Responding to suspected lack of competence

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One must take care when responding to the perceived lack of competence in others. Be mindful of what incompetenceisandis not.Incompetence is notlack of knowledge.Responding to competence issues requires care and understanding of the background of a situation.

Language issues:The English-language Wikipedia is the largest Wikimedia project, and for that reason, people will tend to come here first to contribute. Poor use of the English language can lead to perceived competence problems. Often, people may not be aware that there may be a Wikipedia in their native language, where they could contribute more effectively and where their contributions are needed. If problems seem to arise from a language barrier, consider directing the user to the Wikipedia in their native language; theLocal Embassymay be able to assist.
Repeated mistakes:If a user is making repeated mistakes, verify whether the user has been given any advice or instruction inhowto do things correctly. Most userswant to contribute productivelybut simply may not know how to do so. If it appears no-one has explained a problem with their edits, doing so shouldalwaysbe the first step. There are two ways to explain mistakes, (a)direct explanationand (b)showing the better way.In either case, use theirtalk pageto introduce yourself, providediffswhile explaining the problems, and direct them to further readings or to forums such asWikipedia:TeahouseorWikipedia:Help desk.In thevast majorityof cases, this will be sufficient and no further action will be needed.
Alleging incompetence:It is generally inadvisable to call a person "incompetent" or their editing "incompetent". Whilebeing direct with problemsis advisable, it is possible to be direct without being insulting. Telling people their work displays incompetence often does nothing to improve their work; it only serves to put them on the defensive, making themlessreceptive to instruction.
When all else fails:Sanctions such asblocksandbansare always considered alast resortwhere all other avenues of correcting problems have been tried and have failed. Before bringing an issue tothe incidents noticeboardor another similar venue, you should have exhaustedall reasonableattempts to communicate with the user and correct their behavior. Use their talk page, explain things to them, and demonstrate how to do things correctly. On rare occasions, after a pattern of behavior has been well established and a user shows they are unlikely to do things correctly, a block, topic ban, or full ban may be the only solutions that minimize disruption to the encyclopedia.

What is meant by "competence is required"?

What "competence is required" doesnotmean

Responding to suspected lack of competence

See also