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HSN

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HSN, Inc.
Company typePublic
Nasdaq:HSNI
IndustryCable Television
Satellite Television
Founded1977;47 years ago(1977)
FoundersLowell Paxson
Roy Speer
FateAcquired byLiberty Interactive Corporationin 2017, now co-owned with QVC
Headquarters,
Key people
Mindy Grossman(CEO,2006–2017)
ParentQurate Retail Group(since 2017)
DivisionsCornerstone Brands
WebsiteHSN
HSN
CountryUnited States
Broadcast areaWorldwide
HeadquartersSt. Petersburg, Florida,United States
Programming
Picture format1080i(HDTV)
(HD feed downgraded toletterboxed480ifor theSDTVfeed)
Ownership
OwnerQurate Retail Group(formerly Liberty Interactive)
Sister channelsHSN2
History
LaunchedSeptember 20, 1982;41 years ago(1982-09-20)
Former namesHome Shopping Club (1982–1985)
Home Shopping Network (1985–2000)
Links
Websitewww.hsn
Availability
Terrestrial
ABC Owned Television Stations-DT4 channel position;list of stations
Over-the-airas a subchannelConsult local listings
Streaming media
Digital media receiverRokuandApple TV(4th generation)
WebsiteHSN Live Stream
HSN2 Live Streaming

HSN,an initialism of its former nameHome Shopping Network,is an Americanfree-to-airtelevision networkowned by theQurate Retail Group,which also ownscatalog companyCornerstone Brands. It is based inthe Gateway areaofSt. Petersburg, Florida,United States.

As of July 2014,Joy Manganoholds the record for most units sold in a day with 216,000 units of pillow sets.[1]

History[edit]

The forerunner of HSN was launched byLowell Paxson(who later establishedPAX-TV,which is now Ion Television) andRoy Speerin 1982 as theHome Shopping Club,a local cable channel seen onVision CableandGroup W CableinPinellas County, Florida.It expanded into the first national shopping network three years later on July 1, 1985, changing its name to theHome Shopping Network,and pioneering the concept of a televisedsales pitchfor consumer goods and services. Its competitor and future ownerQVCwas launched the following year.[2]

In 1986, HSN began a second network thatbroadcast free-to-airon a number oftelevision stationsit had acquired under the name Silver King Broadcasting. In 1992, HSN spun off from Silver King Broadcasting, and afterwards saw Liberty Media acquire stock in the network.[3]In 1996, the station group was sold back to Silver King Broadcasting, which was now owned byBarry Diller,[4][5]and changed its name to "HSN Inc." after its merger with Silver King was completed.[6]Under Diller's leadership, the HSN also acquired theUSA Network,Sci-Fi ChannelandUniversal Televisionin October 1997.[7]This resulted in HSN Inc. being changed to USA Network Inc.[8]The purchase was finalized in February 1998.[9]

In September 2000, Home Shopping Network changed its name to HSN.[10]

Mindy Grossmanbecame CEO of HSN in 2006,[11]and aggressively reinvented and relaunched the brand. She took HSN public in 2008, and has overseen its multibillion-dollar retail portfolio and multimedia expansion.[12]Grossman left HSNi in May 2017 to helmWeight Watchers.[13]

In April 2017, HSN CEO Mindy Grossman stepped down to assume the CEO position atWeight Watchers.[14]On July 6, 2017, Liberty Interactive announced it would buy the remaining 62% of HSN stock it did not already own in order to acquire the company for its QVC Group. QVC CEO Mike George would be CEO of the combined company.[15]

In September 2018, HSN had partnered withPickler & Benfor a "shop the show" feature that allows viewers to buy featured items from HSN via the show's website and HSN.[16]

In May 2023, HSN's parent Qurate Retail Group's stock was facing a delisting from the Nasdaq if share prices are unable to rebound, as their stock has declined over 80% over the past year.[17]In October 2023, CreditRiskMonitor reported that Qurate Retail Group was nearing a potentialChapter 11 bankruptcyfiling.[18]

Sister channels[edit]

  • HSN2,launched on August 1, 2010, acts as atimeshift channelcarrying tape-delayed presentations of products and programming.Dish Networkhas carried it since launch.[19]
  • America's Store,formerly theHome Shopping Club Overnight Service,was HSN's secondary service that was on the air from 1988 until April 2007.

Operations[edit]

HSN's United States operations are based inSt. Petersburg, Florida,which houses its corporate headquarters, studio and broadcasting facilities. Additionalcall centerfacilities are located inRoanoke, Virginia&Toledo, Ohio.Distribution centers are situated in Roanoke,Piney Flats, Tennessee,andFontana, California.In October, 2018 Quarate announced the closure of the Roanoke distribution center in favor of a combined QVC/HSN distribution center to be located in Bethlehem, PA.[20]

As of today, HSN and QVC is carried over the digital public airwaves and can be viewed without a cable subscription or a streaming device. Additionally a new Streaming service was introduced to cable providers which provides a different shopping experience compared to if a viewer went online and ordered merchandise.[21]

Technology[edit]

Call center[edit]

HSN National began with a standard rotary phone system that concentrated calls to the front of the queue. This corresponded to the front row of order takers in the HSN Studio at the Levitz Center (so named as the location was a former Levitz furniture store) inClearwater, Florida.After several months, this system was no longer adequate and HSN entered a phase where a phone system fromGTEwas used. HSN claimed that the system's inability to handle the high call volumes resulted in a loss of business. HSN sued GTE for $1.5 billion. In a counter-libel suit, GTE claimed that HSN had slandered the company; GTE won a $100 million judgment. Both parties settled out of court.[22]

Original order-taking system[edit]

HSN developed its original order-taking system on aBurroughs Large Systemmainframe using theLINC10 fourth generation language.[23]

See also[edit]

References[edit]

  1. ^"HSN's" Queen of Invention "Joy Mangano Shatters Records Again with History-Making Sellout".HSN.July 28, 2014.RetrievedApril 23,2024.
  2. ^"qvc launches 1986 - Google Search".google.RetrievedNovember 4,2020.
  3. ^"Silver King, HSN to merge".CNN. August 26, 1996.RetrievedFebruary 9,2022.
  4. ^"Silver King to buy HSN".UPI. August 26, 1996.RetrievedFebruary 9,2022.
  5. ^Hofsmeister, Sallie (August 27, 1996)."Diller Makes 1.26".Los Angeles Times.RetrievedFebruary 9,2022.
  6. ^Martin Peers (December 19, 1996)."Silver King annexes HSN".Variety.Archivedfrom the original on February 20, 2016.RetrievedFebruary 9,2022.
  7. ^Quinones, Eric R. (October 20, 1997)."Barry Diller taking over USA Network and other Universal TV businesses".Associated Press.RetrievedFebruary 9,2022.
  8. ^Farhi, Paul (October 21, 1997)."HSN To Acquire Cable Networks From Universal".Washington Post.RetrievedFebruary 9,2022.
  9. ^Fabrikant, Geraldine (February 15, 1998)."Barry Diller, Media Titan, Wants a Shot at the Small Time".The New York Times.RetrievedFebruary 9,2022.
  10. ^"HSN".hsn.RetrievedJune 5,2020.
  11. ^"World's Most Powerful Women".Mindy Grossman.Forbes.RetrievedAugust 23,2012.
  12. ^Grossman, Mindy."HSN's CEO on Fi xing the Shopping Network's Culture".Harvard Business Review.December 2011. Reprinted in:Harvard Business Review.How I Did It: Lessons from the Front Lines of Business.Harvard Business Review Press, 2014. pp. 54–61.
  13. ^"Weight Watchers Hires HSN's Mindy Grossman As CEO".Fortune.RetrievedOctober 2,2017.
  14. ^"Weight Watchers New CEO HSN Mindy Grossman".Forbes(Press release). July 6, 2017.
  15. ^Isidore, Chris (July 6, 2017)."QVC buying rival Home Shopping Network".CNN Money.RetrievedJuly 6,2017.
  16. ^"Faith Hill-Produced 'Pickler & Ben' Talk Show Launching in September".Taste of Country.RetrievedOctober 1,2018.
  17. ^"QVC, HSN parent Qurate Retail Group faces delisting from Nasdaq is share price doesn't rebound".The Business Journals.May 3, 2023.RetrievedOctober 3,2023.
  18. ^"11 retailers at risk of bankruptcy in 2023".Retail Dive.October 2, 2023.RetrievedOctober 3,2023.
  19. ^HSN2 Set For Aug. 1 Dish Network DebutArchived copyMultichannel NewsJune 14, 2010
  20. ^Harris, Jon (December 3, 2018)."At 1.7 million square feet, new QVC warehouse will be the largest in Lehigh Valley — maybe in Pa".The Morning Call.RetrievedSeptember 24,2019.
  21. ^"QVC, HSN parent takes livestream shopping to new channel".
  22. ^AP (November 4, 1989)."COMPANY NEWS; GTE Settles Dispute With Home Shopping".The New York Times.RetrievedOctober 2,2017– via nytimes.
  23. ^"The Home Shopping Network (HSN) Company Profile – COUPONSDIGEST.COM".RetrievedJune 5,2020.


External links[edit]