Pager

This article is about the telecommunications device. For other uses, seePager (disambiguation).

"Pocket Bell" redirects here. For the Philippine paging company, seePocketBell.

Not to be confused withpage.

A Motorola LX2 pager

Four historical Japanese pagers

Apager,also known as abeeperorbleeper,is awireless telecommunications devicethat receives and displays Alpha numeric or voice messages.One-way pagerscan only receive messages, whileresponse pagersandtwo-way pagerscan also acknowledge, reply to, and originate messages using an internal transmitter.In Japanese, it was commonly called apocket bell(ポケットベル,poketto beru) orpokeberu(ポケベル),which is an example ofwasei-eigo.

Pagers operate as part of a paging system which includes one or more fixedtransmitters(or in the case of response pagers and two-way pagers, one or morebase stations), as well as a number of pagers carried bymobileusers. These systems can range from arestaurantsystem with a single low power transmitter, to a nationwide system with thousands of high-power base stations.

Pagers were developed in the 1950s and 1960s,and became widely used by the 1980s through the late 1990s and early 2000s. Later in the 21st century, the widespread availability ofcellphonesandsmartphoneswithtext messagingcapability has greatly diminished the pager industry. Nevertheless, pagers continue to be used by someemergency servicesandpublic safety personnel,because modern pager systems' coverage overlap, combined with use ofsatellite communications,can make paging systems more reliable thanterrestrialbasedcellular networksin some cases, including duringnaturalandhuman-made disasters.This resilience has led public safety agencies to adopt pagers over cellular and other commercial services for critical messaging.

History

An NEC pager branded by Deutsche Telekom for the Skyper pager service

Original Motorola "Pageboy II" pager, used in New York in the late 1970s.

The first telephone pager system was patented in 1949 byAlfred J. Gross.

One of the first practical paging services was launched in 1950 for physicians in the New York City area. Physicians paid US$12 per month for the service and carried a 200-gram (7 oz) pager that would receive phone messages within 40 kilometres (25 mi) of a single transmitter tower. The system was manufactured by the Reevesound Company and operated by Telanswerphone.In 1960,John Francis Mitchellcombined elements ofMotorola'swalkie-talkieand automobile radio technologies to create the first transistorized pager,and from that time, paging technology continued to advance and pager adoption among emergency personnel was still popular as of July 2016.

In 1962, theBell System,the U.S. telephone monopoly, presented its Bellboy radio paging system at the Seattle World's Fair. Bellboy was the first commercial system for personal paging. It also marked one of the first consumer applications of thetransistor(invented byBell Labsin 1947), for which three Bell Labs inventors received a Nobel Prize in Physics in 1956. Solid-state circuitry enabled the Bellboy pager, about the size of a small TV remote device, to fit into a customer's pocket or purse, quite a feat at that time. The Bellboy was a terminal that notified the user when someone was trying to call them. When the person received an audible signal (a buzz) on the pager, the user found a telephone and called the service centre, which informed the user of the caller's message.

In the mid-1980s, tone and voice radio paging became popular among emergency responders and professionals. Tone and voice pagers were activated either by a local base station, or through a telephone number assigned to each individual pager. In the 1990s, pagers became popular among the general public as a cheaper, smaller, and more reliable alternative tomobile phones.Bell System Bellboy radio pagers each used threereed receiverrelays, each relay tuned to one of 33 different frequencies, selectively ringing a particular customer when all three relays were activated at the same time—a precursor ofDTMF.TheReFLEXprotocol was developed in the mid-1990s.

As prices for mobile phones declined, small form factor phones like theMotorola StarTACand theNokiaSeries 40line came on the market, and cellular connectivity expanded, and digital phones adoptedtext messaging,most pager customers outside of specialist fields migrated to mobile phones toward the end of the 1990s. While Motorola announced the end of its new pager manufacturing in 2001,pagers remained in use in large hospital complexes.First responders in rural areas with inadequate cellular coverage are often issued pagers.

The2005 London bombingsresulted in overload ofTETRAsystems by the emergency services and showed that pagers, with their absence of necessity to transmit an acknowledgement before showing the message, and the related capability to operate on very low signal levels, are not completely outclassed by their successors.Volunteer firefighters, EMS paramedics and rescue squad members usually carry pagers to alert them of emergency call outs for their department. These pagers receive a special tone from a fire department radio frequency.

Restaurant pagers remain in wide use since the 2000s. Customers are given a portable receiver that would usually vibrate, flash, or beep when a table becomes free or when their meal is ready.Pagers have been popular with birdwatchers in Great Britain and Ireland since 1991, with companies Rare Bird Alert and Birdnet Information offering news of rare birds sent to pagers that they sell.

Today, companies like Visiplex offer similar solutions for onsite pager systems in the medical, education and commercial sectors.

Decline

Pagers in Canada, 2024

By early 2002, pager usage was rapidly declining in places like North America.

The U.S. paging industry generated $2.1 billion in revenue in 2008, down from $6.2 billion in 2003.In Canada, 161,500 Canadians paid $18.5 million for pager service in 2013.Telus,one of the three major mobile carriers, announced the end to its Canadian pager service as of 31 March 2015, but rivalsBell,Rogers andPageNetintend to continue service.

The UKNational Health Serviceis thought to use over 10% of remaining pagers in 2017 (130,000),with an annual cost of £6.6 million.Matt Hancock,(then)Secretary of State for Health and Social Care,announced in February 2019 that the 130,000 pagers still in use were to be phased out.NHSXannounced plans in May 2020 to replace pagers and bleepers with "more modern communication tools," accelerated by the pressure placed on the service by theCOVID-19 pandemic in England.In August 2020, a new procurement framework for clinical communications was launched which was intended to phase out pagers by the end of 2021, replacing them with "dedicated clinical-facing communication and tasks management tools" from 25 approved suppliers.

In Japan, more than ten million pagers were active in 1996.On 1 October 2019, Japan's last paging service provider shut down radio signals and terminated its service.

In Russia, the last paging provider was closed in November 2021.

Design

Timex Datalink Beepwear Pro: a wearable pager/watch featuring Alpha numeric paging capability. Part of theTimex Datalinkfamily of watches

Many paging network operators now allow numeric and textual pages to be submitted to the paging networks via email. A significant convenience for users given the widespread adoption of email, and commonalities indelivery assurances.This can result in pager messages being delayed or lost. Older forms of message submission using theTelelocator Alphanumeric Protocolinvolve modem connections directly to a paging network and are less subject to these delays. For this reason, older forms of message submission retain their usefulness for disseminating highly-important alerts to users such asemergency servicespersonnel.

Common paging protocols includeTAP,FLEX,ReFLEX,POCSAG,GOLAY,ERMESand NTT. Past paging protocols include Two-tone and 5/6-tone. In the United States, pagers typically receive signals using theFLEX protocolin the 900 MHz band. Commercial paging transmitters typically radiate 1000 watts ofeffective power,resulting in a much wider coverage area per tower than a mobile phone transmitter, which typically radiates around 0.6 watts per channel. Although900 MHzFLEX paging networks tend to have stronger in-building coverage than mobile phone networks, commercial paging service providers will work with large institutions to install repeater equipment in the event that service is not available in needed areas of the subscribing institution's buildings. This is especially critical in hospital settings where emergency staff must be able to reliably receive pages to respond to patient needs.

Unlike mobile phones, most one-way pagers do not display any information about whether a signal is being received or about the strength of the received signal. Since one-way pagers do not contain transmitters, one-way paging networks have no way to track whether a message has been successfully delivered to a pager. Because of this, if a one-way pager is turned off or is not receiving a usable signal at the time a message is transmitted, the message will not be received and the sender of the message will not be notified of this fact. In the mid-1990s, some paging companies began offering a service, which allowed a customer to call their pager-number and have numeric messages read back to them. This was useful for times when the pager was off or out of the coverage area, as it would know what pages were sent to the subscriber even if the subscriber never actually received the page. Other radio bands used for pagers include the 400 MHz band, theVHFband and the FM commercial broadcast band (88–108&MHz). Other paging protocols used in the VHF, 400 MHzUHFand 900 MHz bands includePOCSAGand ERMES. In Canada and the United States, pagers using the commercial FM band receive a subcarrier, called theSubsidiary Communications Authority,of a broadcast station. On-site paging systems in hospitals, unlike wide area paging systems, are local area services. Hospitals commonly use on-site paging for communication with staff and increasingly for contacting waiting patients when their appointment is due. These offer waiting patients the opportunity to leave the waiting area, but still be contacted.

Operation

The top of a Motorola "Bravo" numeric pager

Paging systems are operated by commercial carriers, often as a subscription service and they are also operated directly by end users as private systems. Commercial carrier systems tend to cover a larger geographical area than private systems, while private systems tend to cover their limited area more thoroughly and deliver messages faster than commercial systems. In all systems, clients send messages to pagers, an activity commonly referred to aspaging.System operators often assign unique phone numbers or email addresses to pagers (and pre-defined groups of pagers), enabling clients to page by telephone call,e-mailand SMS. Paging systems also support various types of direct connection protocols, which sacrifice global addressing and accessibility for a dedicated communications link. Automated monitoring and escalation software clients, often used in hospitals, IT departments and alarm companies, tend to prefer direct connections because of the increased reliability. Small paging systems, such as those used in restaurant and retail establishments, often integrate a keyboard and paging system into a single box, reducing both cost and complexity.

Paging systems support several popular direct connection protocols, includingTAP,TNPP,SNPPandWCTP,as well as proprietary modem- and socket-based protocols. Additionally, organizations often integrate paging systems with theirVoice-mailandPBXsystems, conceptually attaching pagers to a telephone extension and set upweb portalsto integrate pagers into other parts of their enterprise. A paging system alerts a pager (or group of pagers) by transmitting information over an RF channel, including an address and message information. This information is formatted using a paging protocol, such as 2-tone, 5/6-tone, GOLAY,POCSAG,FLEX,ERMES,or NTT. Two-way pagers and response pagers typically use theReFLEXprotocol.

Modern paging systems typically use multiple base transmitters to modulate the same signal on the same RF channel, a design approach calledsimulcast.This type of design enables pagers to select the strongest signal from several candidate transmitters usingFM capture,thereby improving overall system performance. Simulcast systems often use satellite to distribute identical information to multiple transmitters and GPS at each transmitter to precisely time its modulation relative to other transmitters. The coverage overlap, combined with use of satellite communications, can make paging systems more reliable than terrestrial based cellular networks in some cases, including during natural and human-made disaster.This resilience has led public safety agencies to adopt pagers over cellular and other commercial services for critical messaging.

Categories

Pagers themselves vary from very cheap and simple beepers, to more complex personal communications equipment, falling into eight main categories.

Beepers or tone-only pagers

Beepers or tone-only pagers are the simplest and least expensive form of paging. They were named beepers because they originally made a beeping noise, but current pagers in this category use other forms of alert as well. Some use audio signals, others light up and some vibrate, often used in combination. The majority of restaurant pagers fall into this category.

Voice/tone

Voice/Tone pagers enable pager users to listen to a recorded voice message when an alert is received.

Numeric

Numeric Pagers contain a numericLCDdisplay capable of displaying the calling phone number or other numeric information generally up to 10 digits. The display can also convey pager codes, a set of number codes corresponding to mutually understood pre-defined messages.

Alphanumeric

Alphanumeric pagers contain a more sophisticated LCD capable of displaying text and icons. These devices receive text messages, often through email or direct connection to the paging system. The sender must enter a message, either numeric and push # or, text & push # or a verbal message. The pager does not automatically record the sender's number; the pager will beep but no message can be seen or heard if none has been entered.

Response

Response pagers are Alpha numeric pagers equipped with built-in transmitters, with the ability to acknowledge/confirm messages. They also allow the user to reply to messages by way of a multiple-choice response list, and to initiate "canned" messages from pre-programmed address and message lists. These devices are sometimes called "1.5-way pagers" or "1.7-way pagers" depending on capabilities.

Two-way

Two-way pagers are response pagers with built-inQWERTYkeyboards. These pagers allow the user to reply to messages, originate messages and forward messages using free-form text as well as "canned" responses.

One-way modems

One-waymodemsare controllers with integrated paging receivers, which are capable of taking local action based on messages and data they receive.

Two-way modems

Two-way modems have capabilities similar to one-way modems. They can also confirm messages and transmit their own messages and data.

Security

Pagers have certainprivacyadvantages and disadvantages compared with cellular phones. Since a one-way pager is a passive receiver only (it sends no information back to the base station), its location cannot be tracked. However, this can also be disadvantageous, as a message sent to a pager must be broadcast from every paging transmitter in the pager's service area.Thus, if a pager has nationwide service, a message sent to it could be intercepted by criminals or law enforcement agencies anywhere within the nationwide service area.

In popular culture

As is the case with many new technologies, the functionality of the pager shifted from necessary professional use to a social tool integrated in one's personal life.During the rise of the pager, it became the subject of various forms of media, most notably in the 1990s hip-hop scene. Popular artists from the era, includingIce Cube,Method Man,andA Tribe Called Quest,began referencing newly developed mobile technologies such as the pager. A Tribe Called Quest's single "Skypager" directly speaks of the importance of such a wireless communication device, with group memberQ-Tipstating that the Skypager "serves an important communicative function for a young professional with a full calendar".Three 6 Mafia's "2-Way Freak,"Sir Mix-A-Lot's "Beepers"and"Bug a Boo"from Destiny's Child also make reference to pagers.

Illicit drug dealers used pagers to great effect during the 1990s to conduct commerce, using them to arrange meetings with buyers. Associate superintendent forMiami-Dade County Public Schoolsin Florida Gul James Fleming once called them "the most dominant symbol of the drug trade" and schools have previously forbidden students from carrying them because of the ease with which they could be "used to arrange illegal drug sales."

See also

• Minitor
• Plectron
• Simple Network Paging Protocol
• Text messaging
• Wireless Communications Transfer Protocol

External links

• Note Page technical support—Technical information on protocols, carriers, etc.
• 800Beepers User Manuals
• 800Beepers Enhanced Options / Services