DirecTV
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Formerly | The DirecTV Group, Inc. (2004–2015) |
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Company type | Subsidiary |
Industry | Satellite television |
Predecessor | Hughes Electronics |
Founded | June 17, 1994(as DirecTV)[1] |
Headquarters | , |
Areas served | United States,Latin America,theCaribbean/Americas |
Products | satellitepay television,pay-per-view,streaming television |
Owner | AT&T Inc. |
Parent | AT&T Communications(2015—present) |
Website | www www |
![](https://upload.wikimedia.org/wikipedia/commons/thumb/5/52/Directv_satellite_on_house_roof.jpg/220px-Directv_satellite_on_house_roof.jpg)
![](https://upload.wikimedia.org/wikipedia/commons/thumb/3/32/DirecTV_Dish.jpg/220px-DirecTV_Dish.jpg)
![](https://upload.wikimedia.org/wikipedia/commons/thumb/e/ef/DirecTV_Dish_Antenna_HD.jpg/220px-DirecTV_Dish_Antenna_HD.jpg)
DirecTV(stylized asDIRECTV) is anAmericansatellite televisionservice provider. The company is based inCalifornia.It is part ofAT&T.[2]
Its satellite service began on June 17, 1994. The service provides digital satellite television to households in the United States,Latin Americaand theCaribbeanIslands.[3]
DirecTV also hasinternet televisionservice.
Customer Service
[change|change source]In 2007, DirecTV was awarded a J.D. Power award for cable and satellite TV satisfaction.
The customer service of DirecTV is provided by many third-party owned call centers both inside and outside the U.S.
Review from Better Business Bureau
[change|change source]In August 2008,The Boston Globereported that DirecTV had been receiving as many as 20,000 complaints in almost three years toBetter Business Bureauabout DirecTV slipping on cancellation fees.[4]
In August 2010, Better Business Bureau reported that it had gotten over 39,000 complaints in the previous three years. The BBB gave DirecTV an F (failing) grade. Many of these complaints concerned the fees for early termination, billing and service issues.[5]
References
[change|change source]- ↑"About Us: Company Profile".DirecTV.RetrievedJuly 8,2013.
- ↑"AT&T Completes Acquisition of DirecTV".AT&T.RetrievedFeb 13,2018.
- ↑"DirecTV Service in Caribbean".RetrievedFeb 13,2018.
- ↑DirecTV Says its Cancellation Fee is Fair(Report). The Boston Globe.RetrievedFeb 13,2018.
- ↑"DirecTV Customer Service: Fail".Internet Archive Wayback Machine. Archived from the original on April 25, 2013.RetrievedFeb 13,2018.
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