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VIAF
Virtual International Authority File
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Search Terms:
Leader
00000cz za2200037n 45 0
001
BNE|XX1302506
(VIAF cluster)
(Authority/Source Record)
005
200701301339
008
070102n| aijnnaabn |n aaa
003
BNE
035
‡a (BNE)XX1302506
010
‡a XX1302506
016
‡a BNE20070003924
040
‡a SpMaBN ‡b spa ‡c SpMaBN ‡e rdc ‡f embne
100
1
0
‡a Hernández, Carlos V.
670
‡a Atención y comunicación al usuario dificil y atención telefónica, 2006 ‡b port. (Carlos V. Hernández)
910
‡a atencionalciudadanoyasertividadensituacionesconflictivas ‡A Atención al ciudadano y asertividad en situaciones conflictivas ‡l spa ‡9 1
910
‡a informacionyatencionalciudadano ‡A Información y atención al ciudadano ‡l spa ‡9 1
910
‡a atencionycomunicacionalusuariodificilyatenciontelefonica ‡A Atención y comunicación al usuario difícil y atención telefónica ‡l spa ‡9 1
912
‡a manual ‡A Manual ‡l spa ‡9 1
921
‡a foro madrid de formacion y ediciones ‡b Foro Madrid de Formación y Ediciones ‡9 1
921
‡a foro madrid ‡b Foro Madrid ‡9 1
922
‡a ‡b es ‡9 2
930
‡a carlos v hernandez ‡c Carlos V. Hernández ‡9 2
940
‡a spa ‡9 2
943
‡a 200x ‡9 2
944
‡a am ‡9 2
996
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‡a 0 0 lived 0 0 ‡9 1
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