Label
|
|
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00000nx a2200037 45 0 |
001
|
|
|
PTBNP|1876368
(VIAF cluster)
|
003
|
|
|
PTBNP |
035
|
|
|
‡a
(PTBNP)1876368
|
100
|
|
|
‡a
20230315apory0103 ba0
|
102
|
|
|
‡a
PT
|
152
|
|
|
‡a
RPC
|
200
|
|
1 |
‡a
Rodrigues,
‡b
José de Ascenção Gouveia
|
801
|
|
0 |
‡a
PT
‡b
BN
|
810
|
|
|
‡a
Experiência do cliente, qualidade de serviço, lealdade e mudança de operador
|
830
|
|
|
‡a
Professor Auxiliar da Univ. da Beira Interior. Orientador de teses
|
910
|
|
|
‡a
experienciadoclientequalidadedeservicolealdadeemudancadeoperadorestudosnaindustriadetelecomunicacoes
‡A
Experiência do cliente, qualidade de serviço, lealdade e mudança de operador estudos na indústria de telecomunicações
‡l
por
‡9
1
|
910
|
|
|
‡a
costumerexperienceservicequalityloyaltyandchurnstudiesintelecomsindustry
‡A
Costumer experience, service quality, loyalty, and churn studies in telecoms industry
‡l
por
‡9
1
|
910
|
|
|
‡a
costumerexperienceservicequalityloyaltyandchurn
‡A
Costumer experience, service Quality, loyalty, and churn
‡l
por
‡9
1
|
922
|
|
|
‡a
‡b
pt
‡9
1
|
940
|
|
|
‡a
por
‡9
1
|
941
|
|
|
‡a
727
‡4
727
‡9
1
|
944
|
|
|
‡a
am
‡9
1
|
947
|
|
|
‡a
PT
‡9
1
|
950
|
|
|
‡a
moreira antonio carrizo
‡A
Moreira,
‡b
António Carrizo
‡9
1
|
950
|
|
|
‡a
barbosa maria de belem da conceicao ferreira
‡A
Barbosa,
‡b
Maria de Belém da Conceição Ferreira
‡9
1
|
950
|
|
|
‡a
ribeiro hugo jose martins
‡A
Ribeiro,
‡b
Hugo José Martins
‡9
1
|
996
|
|
|
‡2
WKP|Q64832279
|
996
|
|
|
‡2
WKP|Q92498612
|
996
|
|
|
‡2
BLBNB|001526944
|
996
|
|
|
‡2
ISNI|0000000121036596
|
996
|
|
|
‡2
WKP|Q10310638
|
996
|
|
|
‡2
BLBNB|000286078
|
996
|
|
|
‡2
BNF|12570420
|
996
|
|
|
‡2
BNF|12172765
|
996
|
|
|
‡2
ISNI|0000000002068309
|
996
|
|
|
‡2
WKP|Q55979501
|
996
|
|
|
‡2
WKP|Q53506240
|
996
|
|
|
‡2
WKP|Q17060215
|
996
|
|
|
‡2
WKP|Q10309611
|
996
|
|
|
‡2
WKP|Q55294506
|
996
|
|
|
‡2
LC|n 85123351
|
996
|
|
|
‡2
WKP|Q4396060
|
996
|
|
|
‡2
BLBNB|000356397
|
996
|
|
|
‡2
LC|n 2020019475
|
996
|
|
|
‡2
BNF|13985676
|
996
|
|
|
‡2
WKP|Q21607304
|
996
|
|
|
‡2
SUDOC|252974611
|
996
|
|
|
‡2
WKP|Q109982421
|
996
|
|
|
‡2
WKP|Q2837500
|
996
|
|
|
‡2
NSK|000464091
|
996
|
|
|
‡2
WKP|Q10309976
|
996
|
|
|
‡2
NTA|067487157
|
996
|
|
|
‡2
WKP|Q112385593
|
996
|
|
|
‡2
SUDOC|030276969
|
996
|
|
|
‡2
LC|no2010048739
|
996
|
|
|
‡2
SUDOC|258381515
|
996
|
|
|
‡2
ISNI|0000000026917440
|
996
|
|
|
‡2
BLBNB|000335648
|
996
|
|
|
‡2
RERO|A025063727
|
996
|
|
|
‡2
DNB|131893300
|
996
|
|
|
‡2
WKP|Q64852531
|
996
|
|
|
‡2
WKP|Q109982515
|
996
|
|
|
‡2
LC|no 96067386
|
996
|
|
|
‡2
BNE|XX1420261
|
996
|
|
|
‡2
J9U|987007267257405171
|
996
|
|
|
‡2
WKP|Q85957429
|
996
|
|
|
‡2
WKP|Q1709614
|
996
|
|
|
‡2
LC|no2013065766
|
996
|
|
|
‡2
BNE|XX1039372
|
996
|
|
|
‡2
LC|n 89653256
|
996
|
|
|
‡2
WKP|Q10310447
|
996
|
|
|
‡2
ISNI|0000000071061071
|
996
|
|
|
‡2
WKP|Q97418208
|
996
|
|
|
‡2
WKP|Q48123288
|
996
|
|
|
‡2
ISNI|0000000081573417
|
996
|
|
|
‡2
WKP|Q73578623
|
996
|
|
|
‡2
WKP|Q88180464
|
996
|
|
|
‡2
BLBNB|000247694
|
996
|
|
|
‡2
ISNI|0000000066332674
|
996
|
|
|
‡2
WKP|Q58669255
|
996
|
|
|
‡2
SUDOC|18860166X
|
996
|
|
|
‡2
BLBNB|000581665
|
996
|
|
|
‡2
JPG|500124163
|
996
|
|
|
‡2
NTA|080740324
|
996
|
|
|
‡2
RERO|A023770678
|
996
|
|
|
‡2
WKP|Q130415969
|
996
|
|
|
‡2
ISNI|000000011294877X
|
996
|
|
|
‡2
NKC|xx0211998
|
996
|
|
|
‡2
WKP|Q85938311
|
996
|
|
|
‡2
WKP|Q59283843
|
996
|
|
|
‡2
SUDOC|245053204
|
996
|
|
|
‡2
WKP|Q64850865
|
996
|
|
|
‡2
WKP|Q96183804
|
996
|
|
|
‡2
LC|n 85203901
|
996
|
|
|
‡2
BNC|981058529639706706
|
996
|
|
|
‡2
WKP|Q10310078
|
996
|
|
|
‡2
ISNI|0000000059803343
|
996
|
|
|
‡2
NUKAT|n 2005097444
|
996
|
|
|
‡2
LC|n 81033165
|
996
|
|
|
‡2
WKP|Q43473683
|
996
|
|
|
‡2
WKP|Q76308677
|
996
|
|
|
‡2
BLBNB|000539676
|
996
|
|
|
‡2
DNB|119047667
|
996
|
|
|
‡2
WKP|Q10309409
|
996
|
|
|
‡2
WKP|Q10308818
|
996
|
|
|
‡2
WKP|Q112487231
|
996
|
|
|
‡2
NTA|068672802
|
996
|
|
|
‡2
BNE|XX4424382
|
996
|
|
|
‡2
WKP|Q10309892
|
996
|
|
|
‡2
WKP|Q1619528
|
996
|
|
|
‡2
WKP|Q27999213
|
996
|
|
|
‡2
DE633|pe30006442
|
996
|
|
|
‡2
LC|n 88110615
|
996
|
|
|
‡2
WKP|Q87467136
|
996
|
|
|
‡2
WKP|Q10310660
|
996
|
|
|
‡2
WKP|Q125241427
|
996
|
|
|
‡2
DNB|1240268475
|
996
|
|
|
‡2
WKP|Q55088699
|
996
|
|
|
‡2
WKP|Q80415799
|
996
|
|
|
‡2
WKP|Q10309728
|
996
|
|
|
‡2
ARBABN|000050365
|
996
|
|
|
‡2
SUDOC|035057041
|
996
|
|
|
‡2
WKP|Q105979456
|
996
|
|
|
‡2
ISNI|0000000409912823
|
996
|
|
|
‡2
WKP|Q88221223
|
996
|
|
|
‡2
WKP|Q87775603
|
996
|
|
|
‡2
ISNI|0000000035983044
|
996
|
|
|
‡2
ISNI|0000000385974578
|
996
|
|
|
‡2
WKP|Q90844781
|
996
|
|
|
‡2
BLBNB|000494212
|
996
|
|
|
‡2
ISNI|0000000112919266
|
996
|
|
|
‡2
LC|n 93085268
|
996
|
|
|
‡2
WKP|Q10310185
|
996
|
|
|
‡2
WKP|Q59572144
|
996
|
|
|
‡2
WKP|Q130368882
|
996
|
|
|
‡2
SUDOC|142933635
|
996
|
|
|
‡2
WKP|Q58312847
|
996
|
|
|
‡2
DNB|1141795256
|
996
|
|
|
‡2
WKP|Q56452929
|
996
|
|
|
‡2
DNB|1156982723
|
996
|
|
|
‡2
ISNI|0000000068215391
|
996
|
|
|
‡2
WKP|Q6279450
|
996
|
|
|
‡2
SUDOC|077730577
|
996
|
|
|
‡2
LC|no2023049284
|
996
|
|
|
‡2
NTA|073895512
|
996
|
|
|
‡2
WKP|Q10309118
|
996
|
|
|
‡2
WKP|Q107987136
|
996
|
|
|
‡2
WKP|Q9014045
|
996
|
|
|
‡2
LC|no2001064072
|
996
|
|
|
‡2
WKP|Q10310126
|
996
|
|
|
‡2
WKP|Q10309911
|
996
|
|
|
‡2
WKP|Q64850288
|
996
|
|
|
‡2
WKP|Q60663039
|
996
|
|
|
‡2
WKP|Q10309586
|
996
|
|
|
‡2
LC|n 88224266
|
996
|
|
|
‡2
JPG|500443980
|
996
|
|
|
‡2
BLBNB|001647749
|
996
|
|
|
‡2
WKP|Q39271639
|
996
|
|
|
‡2
WKP|Q3810416
|
996
|
|
|
‡2
BNF|12573879
|
996
|
|
|
‡2
DNB|119110547
|
997
|
|
|
‡a
0 0 lived 0 0
‡9
1
|
999
|
|
|
‡2
PTBNPBIB|2126495
|