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Leader 00000nz a2200037n 45 0
001 ISNI|0000000124226301 (VIAF cluster) (Authority/Source Record)
003 ISNI
005 20240802031521.0
008 240802nneanz||abbn n and d
035 ‎‡a (ISNI)0000000124226301‏
035 ‎‡a (OCoLC)0000000124226301‏
100 1 ‎‡a Jones, Peter‏ ‎‡c ekonomist‏
100 1 ‎‡a Jones, Peter‏
100 1 ‎‡a Jones, P.‏
100 1 ‎‡a Jones, P‏
921 ‎‡a ppeter jones p pbusiness school university of gloucestershire cheltenham uk p ppeter shears p pbusiness school plymouth university plymouth devon uk p pdavid hillier p puniversity of glamorgan glamorgan uk p pdaphne comfort p pbusiness school university of gloucestershire cheltenham uk and p pjonathan lowell p puniversity of wales cardiff uk p‏ ‎‡b pPeter Jones/p pBusiness School, University of Gloucestershire, Cheltenham, UK/p pPeter Shears/p pBusiness School, Plymouth University, Plymouth, Devon, UK/p pDavid Hillier/p pUniversity of Glamorgan, Glamorgan, UK/p pDaphne Comfort/p pBusiness School, University of Gloucestershire, Cheltenham, UK, and/p pJonathan Lowell/p pUniversity of Wales, Cardiff, UK/p‏ ‎‡9 1‏
921 ‎‡a ppeter jones and colin clarke hill gloucester business school cheltenham uk p pdavid hillier p puniversity of glamorgan pontypridd wales uk and peter shears p puniversity of plymouth plymouth uk p‏ ‎‡b pPeter Jones and Colin Clarke-Hill Gloucester Business School, Cheltenham, UK/p pDavid Hillier/p pUniversity of Glamorgan, Pontypridd, Wales, UK, and Peter Shears/p pUniversity of Plymouth, Plymouth, UK/p‏ ‎‡9 1‏
921 ‎‡a ppeter jones and daphne comfort p pthe business school university of gloucestershire cheltenham uk p pdavid hillier p puniversity of glamorgan pontypridd uk p‏ ‎‡b pPeter Jones and Daphne Comfort/p pThe Business School, University of Gloucestershire, Cheltenham, UK/p pDavid Hillier/p pUniversity of Glamorgan, Pontypridd, UK/p‏ ‎‡9 1‏
921 ‎‡a pbiographical notes p ppeter jones can be contacted at the business school university of gloucestershire and david hillier is head of geography at the university of glamorgan p‏ ‎‡b pBiographical Notes/p pPeter Jones can be contacted at The Business School. University of Gloucestershire and David Hillier is Head of Geography at the University of Glamorgan./p‏ ‎‡9 1‏
921 ‎‡a pbiographical note p pprofessor peter jones can be contacted at the gloucestershire business school cheltenham & gloucester college of higher education p o box 220 the park campus the park cheltenham gloucestershire gl50 2qf england p‏ ‎‡b pBiographical Note/p pProfessor Peter Jones can be contacted at the Gloucestershire Business School, Cheltenham & Gloucester College of Higher Education, P.O.Box 220, The Park Campus, The Park, Cheltenham, Gloucestershire GL50 2QF, England./p‏ ‎‡9 1‏
921 ‎‡a pby peter jones and john pratten p pbiographical note p ppeter jones is at the gloucestershire business school cheltenham & gloucester college of higher education and john pratten is at the manchester metropolitan university p‏ ‎‡b pby Peter Jones and John Pratten/p pBiographical Note/p pPeter Jones is at the Gloucestershire Business School Cheltenham & Gloucester College of Higher Education, and John Pratten is at the Manchester Metropolitan University./p‏ ‎‡9 1‏
921 ‎‡a pthe authors p ppeter jones is at the university of gloucestershire cheltenham uk p pruth a schmidt is principal lecturer manchester metropolitan university business school manchester uk p‏ ‎‡b pThe authors/p pPeter Jones is at the University of Gloucestershire, Cheltenham, UK./p pRuth A. Schmidt is Principal Lecturer, Manchester Metropolitan University Business School, Manchester, UK./p‏ ‎‡9 1‏
921 ‎‡a mcb university press‏ ‎‡b MCB UNIVERSITY PRESS‏ ‎‡9 1‏
921 ‎‡a transport studies unit 11 bevington rd oxford ox2 6nb england‏ ‎‡b Transport Studies Unit, 11 Bevington Rd Oxford OX2 6NB England‏ ‎‡9 1‏
921 ‎‡a pthe authors p pdavid walters is based in the department of business division of economic and financial studies macquarie university nsw australia p ppeter jones is director of research at the queen elizabeth hospital rotorua new zealand p‏ ‎‡b pThe authors/p pDavid Walters is based in the Department of Business, Division of Economic and Financial Studies, Macquarie University, NSW, Australia./p pPeter Jones is Director of Research at the Queen Elizabeth Hospital, Rotorua, New Zealand./p‏ ‎‡9 1‏
921 ‎‡a pmarianna sigala p pphd candidate school of management studies for the service sector university of surrey guildford uk p pandrew lockwood p pprofessor of hospitality management school of management studies for the service sector university of surrey guildford uk p ppeter jones p pifca professor of production and operations management school of management studies for the service sector university of surrey guildford uk p‏ ‎‡b pMarianna Sigala/p pPhD Candidate, School of Management Studies for the Service Sector, University of Surrey, Guildford, UK/p pAndrew Lockwood/p pProfessor of Hospitality Management, School of Management Studies for the Service Sector, University of Surrey, Guildford, UK/p pPeter Jones/p pIFCA Professor of Production and Operations Management, School of Management Studies for the Service Sector, University of Surrey, Guildford, UK/p‏ ‎‡9 1‏
921 ‎‡a pthe authors p ppeter jones is the deputy dean of the university of gloucestershire business school cheltenham uk p ppeter shears is director of continuing professional development at the business school at plymouth university plymouth uk p pdavid hillier is head of geography at the university of glamorgan pontypridd uk p‏ ‎‡b pThe authors/p pPeter Jones is the Deputy Dean of the University of Gloucestershire Business School, Cheltenham, UK./p pPeter Shears is Director of Continuing Professional Development at the Business School at Plymouth University, Plymouth, UK./p pDavid Hillier is Head of Geography at the University of Glamorgan, Pontypridd, UK./p‏ ‎‡9 1‏
921 ‎‡a pby peter jones colin clarke hill and david hillier p pbiographical notes p pprofessor peter jones and colin clarke hill can both be contacted at the gloucestershire business school cheltenham & gloucester college of higher education pallas po box 220 the park campus the park cheltenham p pgloucestershire gl50 2qf p pdavid hillier is head of geography at the school of the environment p puniversity of glamorgan pontypridd wales cf37 iql p‏ ‎‡b pby Peter Jones, Colin Clarke-Hill and David Hillier/p pBiographical Notes/p pProfessor Peter Jones and Colin Clarke-Hill can both. be contacted at the Gloucestershire Business School, Cheltenham & Gloucester College of Higher Education, Pallas, PO Box 220, The Park Campus, The Park, Cheltenham,/p pGloucestershire GL50 2QF./p pDavid Hillier is Head of Geography at the School of the Environment/p pUniversity of Glamorgan, Pontypridd, Wales CF37 IQL/p‏ ‎‡9 1‏
921 ‎‡a pcharlie weir & peter jones p paberdeen business school the robert gordon university hilton place aberdeen b24 4fp uk p‏ ‎‡b pCHARLIE WEIR & PETER JONES/p pAberdeen Business School, The Robert Gordon University, Hilton Place, Aberdeen, B24 4FP, UK/p‏ ‎‡9 1‏
921 ‎‡a ppeter jones public record office p pgill peeling diane bailey associates p ppeter jones is training and development manager public record office uk gill peeling is senior consultant diane bailey associates and can be contacted at 47 john amner close ely cambridgeshire cb6 1 dt tel 01353 669029 p‏ ‎‡b pPeter Jones Public Record Office/p pGill Peeling Diane Bailey Associates/p pPeter Jones is Training and Development Manager, Public Record Office, UK; Gill Peeling is Senior Consultant, Diane Bailey Associates, and can be contacted at 47 John Amner Close, Ely, Cambridgeshire CB6 1 DT Tel: 01353 669029./p‏ ‎‡9 1‏
921 ‎‡a pbiographical notes p ppeter jones victoria simms and daphne comfort work in the business school at the university of gloucestershire andrew charlesworth is a reader in geography at the university of gloucestershire and david hillier is head of geography at the university of glamorgan p‏ ‎‡b pBiographical notes/p pPeter Jones, Victoria Simms and Daphne Comfort work in the Business School at the University of Gloucestershire, Andrew Charlesworth is a Reader in Geography at the University of Gloucestershire, and David Hillier is Head of Geography at the University of Glamorgan./p‏ ‎‡9 1‏
921 ‎‡a pthe authors p ppeter jones is deputy dean colin clarke hill is reader in strategic management and daphne comfort is research administrator all in the university of gloucestershire business school cheltenham peter shears is director of continuing professional development university of plymouth plymouth and david hillier is head of geography university of glamorgan pontypridd p‏ ‎‡b pThe authors/p pPeter Jones is Deputy Dean, Colin Clarke-Hill is Reader in Strategic Management, and Daphne Comfort is Research Administrator, all in the University of Gloucestershire Business School, Cheltenham. Peter Shears is Director of Continuing Professional Development, University of Plymouth, Plymouth, and David Hillier is Head of Geography, University of Glamorgan, Pontypridd./p‏ ‎‡9 1‏
921 ‎‡a pbiographical notes p ppeter jones and colin clarke hill work in the business school at the university of gloucestershire peter shears is director of professional development in the business school at plymouth university and david hillier is head of geography at the university of glamorgan p‏ ‎‡b pBiographical Notes/p pPeter Jones and Colin Clarke-Hill work in the Business School at the University of Gloucestershire, Peter Shears is Director of Professional Development in the Business School at Plymouth University and David Hillier is Head of Geography at the University of Glamorgan./p‏ ‎‡9 1‏
921 ‎‡a business school university of gloucestershire‏ ‎‡b Business School, University of Gloucestershire‏ ‎‡9 1‏
921 ‎‡a ppeter jones gloucestershire business school p pbiographical note p pprofessor peter jones can be contacted at the gloucestershire business school cheltenham & gloucester college of higher education pallas po box 220 the park campus the park cheltenham gloucestershire gl50 2qf p‏ ‎‡b pPeter Jones, Gloucestershire Business School/p pBiographical Note/p pProfessor Peter Jones can be contacted at the Gloucestershire Business School, Cheltenham & Gloucester College of Higher Education, Pallas, PO Box 220, The Park Campus, The Park, Cheltenham, Gloucestershire GL50 2QF/p‏ ‎‡9 1‏
921 ‎‡a peter jones lim b a is head of the department of service sector management at the university of brighton england‏ ‎‡b Peter Jones, lIM.B.A., is head of the department of service-sector management at the University of Brighton, England.‏ ‎‡9 1‏
921 ‎‡a ppeter jones p preceived 10th march 2004 p pschool of management university of surrey guildford gu2 5xh uk p ptel + 44 0 1483 876 377 fax +44 0 1483 876 301 e mail p jones@surrey ac uk p ppeter jones is the ifca chair of production and operations management in the school of management university of surrey p pnote p pprofessor peter jones prepared this case as the basis for class discussion rather than to illustrate cither effective or ineffective handling of an industry situation p‏ ‎‡b pPeter Jones/p pReceived: 10th March, 2004/p pSchool of Management, University of Surrey, Guildford GU2 5XH, UK/p pTel: + 44 (0)1483 876 377; Fax: +44 (0)1483 876 301; E-mail: [email protected]/p pPeter Jones is the IFCA Chair of Production and Operations Management in the School of Management, University of Surrey./p pNOTE/p pProfessor Peter Jones prepared this case as the basis for class discussion rather than to illustrate cither effective or ineffective handling of an industry situation./p‏ ‎‡9 1‏
921 ‎‡a pby peter jones daphne comfort and david hillier p pbiographical notes p ppeter jones and daphne comfort work in the business school at the university of gloucestershire and david hillier is head of geography at the university of glamorgan p‏ ‎‡b pby Peter Jones, Daphne Comfort and David Hillier/p pBiographical Notes/p pPeter Jones and Daphne Comfort work in the Business School at the University of Gloucestershire and David Hillier is Head of Geography at the University of Glamorgan./p‏ ‎‡9 1‏
921 ‎‡a the business school university of gloucestershire cheltenham uk mailto pjones@glos ac uk‏ ‎‡b The Business School, University of Gloucestershire, Cheltenham, UK, [mailto:[email protected]]‏ ‎‡9 1‏
921 ‎‡a pby peter jones colin clarke hill peter shears and david hillier p pbiographical note peter jones and colin clarke hill both work in the gloucestershire business school the park cheltenham gloucestershire gl50 2qf peter shears is director of professional studies in the plymouth business school drake circus plymouth pl7 2ar and david hillier is head of geography at the university of glamorgan pontypridd cf37 2dl p‏ ‎‡b pby Peter Jones, Colin Clarke-Hill, Peter Shears and David Hillier/p pBiographical Note Peter Jones and Colin Clarke-Hill both work in the Gloucestershire Business School, The Park, Cheltenham, Gloucestershire GL50 2QF; Peter Shears is Director of Professional Studies in the Plymouth Business School, Drake Circus, Plymouth PL7 2AR; and David Hillier is Head of Geography at the University of Glamorgan, Pontypridd CF37 2DL./p‏ ‎‡9 1‏
921 ‎‡a business school university of gloucestershire cheltenham uk‏ ‎‡b Business School, University of Gloucestershire, Cheltenham, UK‏ ‎‡9 1‏
921 ‎‡a pbiographical note p pprofessor peter jones is dean of the university of plymouth business school drake circus plymouth devon pl4 8aa england p‏ ‎‡b pBiographical Note/p pProfessor Peter Jones is Dean of the University of Plymouth Business School, Drake Circus, Plymouth, Devon PL4 8AA, England./p‏ ‎‡9 1‏
921 ‎‡a peter jones is professor of strategic management in the university of gloucestershire business school park campus cheltenham gl50 2qf tel 01242 543413 fax 01242 543208 email pjones@glos ac uk daphne comfort is a research administrator in the university of gloucestershire business school park campus cheltenham gl50 2qf tel 01242 714331 email dcomfort@glos ac uk david hillier is head of geography at the university of glamorgan pontypridd wales cf37 1dl tel 01443 482593 email dhillier@glam ac uk‏ ‎‡b Peter Jones is Professor of Strategic Management in the University of Gloucestershire Business School, Park Campus, Cheltenham GL50 2QF (tel: 01242 543413; fax: 01242 543208; email: [email protected]). Daphne Comfort is a Research Administrator in the University of Gloucestershire Business School, Park Campus, Cheltenham GL50 2QF (tel: 01242 714331; email: [email protected]). David Hillier is Head of Geography at the University of Glamorgan, Pontypridd, Wales, CF37 1DL (tel: 01443 482593; email: [email protected]).‏ ‎‡9 1‏
921 ‎‡a pby peter jones david hillier and daphne comfort p pbiographical notes p ppeter jones and daphne comfort work in the business school at the university of gloucestershire and david hillier is head of geography at the university of glamorgan p‏ ‎‡b pby Peter Jones, David Hillier and Daphne Comfort/p pBiographical Notes/p pPeter Jones and Daphne Comfort work in the Business School at the University of Gloucestershire and David Hillier is Head of Geography at the University of Glamorgan/p‏ ‎‡9 1‏
921 ‎‡a professor business school university of gloucestershire uk‏ ‎‡b Professor, Business School, University of Gloucestershire, UK‏ ‎‡9 1‏
921 ‎‡a pby peter jones david adamson david hillier daphe comfort and peter shears p pbiographical notes p ppeter jones and daphne comfort work in the business school at the university of gloucestershire david hillier is head of geography at the university of glamorgan david adamson is director of the programme for p pcommunity regeneration at the university of glamorgan and peter shears is director of professional studies at the university of plymouth p‏ ‎‡b pby Peter Jones, David Adamson, David Hillier, Daphe Comfort and Peter Shears/p pBiographical Notes/p pPeter Jones and Daphne Comfort work in the Business School at the University of Gloucestershire. David Hillier is Head of Geography at the University of Glamorgan. David Adamson is Director of the Programme for/p pCommunity Regeneration at the University of Glamorgan. and Peter Shears is Director of Professional Studies at The University. Of Plymouth./p‏ ‎‡9 1‏
921 ‎‡a ppeter jones p pbusiness school university of gloucestershire uk p ppeter shears p pbusiness school plymouth university plymouth uk p pdavid hillier p puniversity of glamorgan uk and p pcolin clarke hill p pbusiness school university of gloucestershire uk p‏ ‎‡b pPeter Jones/p pBusiness School, University of Gloucestershire, UK/p pPeter Shears/p pBusiness School, Plymouth University, Plymouth, UK/p pDavid Hillier/p pUniversity of Glamorgan, UK, and/p pColin Clarke-Hill/p pBusiness School University of Gloucestershire, UK/p‏ ‎‡9 1‏
921 ‎‡a ppeter jones and daphne comfort p puniversity of gloucestershire cheltenham uk p pdavid millier p puniversity of glamorgan pontypridd uk and p pian eastwood p pmanchester metropolitan university cheshire crewe uk p‏ ‎‡b pPeter Jones and Daphne Comfort/p pUniversity of Gloucestershire, Cheltenham, UK/p pDavid Millier/p pUniversity of Glamorgan, Pontypridd, UK, and/p pIan Eastwood/p pManchester Metropolitan University Cheshire, Crewe, UK/p‏ ‎‡9 1‏
921 ‎‡a ppeter jones p preceived 23rd july 2002 p pschool of management university of surrey guildford gu2 5xh uk p ptel +44 0 1483 876377 fax + 0 1483 876301 e mail p jones@surrey ac uk p pprofessor peter jones is the ifca chair of production and operations management in the school of management university of surrey p‏ ‎‡b pPeter Jones/p pReceived: 23rd July, 2002/p pSchool of Management, University of Surrey, Guildford, GU2 5XH, UK/p pTel: +44 (0) 1483 876377; Fax: + (0) 1483 876301; E-mail: [email protected]/p pProfessor Peter Jones is the IFCA Chair of Production and Operations Management in the School of Management, University of Surrey./p‏ ‎‡9 1‏
921 ‎‡a business school university of gloucestershire uk‏ ‎‡b Business School, University of Gloucestershire, UK‏ ‎‡9 1‏
921 ‎‡a a school of management university of surrey surrey uk e mail p jones@surrey ac uk‏ ‎‡b [a] School of Management, University of Surrey, Surrey, UK. E-mail: [email protected]‏ ‎‡9 1‏
921 ‎‡a ppeter jones p pthe business school university of gloucestershire cheltenham uk p pdavid hillier p puniversity of glamorgan pontypridd uk p pdavid turner p pcardiff business school cardiff uk and p pdaphne comfort p pthe business school university of gloucestershire cheltenham uk p‏ ‎‡b pPeter Jones/p pThe Business School, University of Gloucestershire, Cheltenham, UK/p pDavid Hillier/p pUniversity of Glamorgan, Pontypridd, UK/p pDavid Turner/p pCardiff Business School, Cardiff, UK, and/p pDaphne Comfort/p pThe Business School, University of Gloucestershire, Cheltenham, UK/p‏ ‎‡9 1‏
921 ‎‡a ppeter jones and karen groenenboom received in revised form 21st march 2002 p pschool of management studies university of surrey guildford surrey gu2 7xh uk tel +44 0 1483 876377 fax +44 0 1483 876301 e mail p jones@surrey ac uk p pprofessor peter jones is the ifca professor of production and operations management and director of the travel catering research centre at the university of surrey he is the author or editor of nine textbooks and over 30 refereed journal articles and has presented at conferences in 13 countries on five continents he is currently leading a dti funded industry forum adaptation programme research team investigating uk best practice in hotels restaurants leisure operations the licensed trade and visitor attractions he has a doctorate from the university of surrey and a mba from london business school p pkaren groenenboom studied internal management at the amsterdam school of business in the netherlands after this she decided to specialise in the area of hospitality in 1999 2000 she successfully completed an msc in international hotel management at the university of surrey part of which was a study into the nature and scale of crime in londons luxury hotels having worked in the sales and marketing department of the renaissance amsterdam hotel she is currently working at the amsterdam office of bridge travel a uk tour operator p‏ ‎‡b pPeter Jones and Karen Groenenboom Received (in revised form): 21st March, 2002/p pSchool of Management Studies, University of Surrey, Guildford, Surrey GU2 7XH, UK Tel: +44 (0)1483 876377; Fax: +44 (0)1483 876301; E-mail: [email protected]/p pProfessor Peter Jones is the IFCA Professor of Production and Operations Management and Director of the Travel Catering Research Centre at the University of Surrey. He is the author or editor of nine textbooks and over 30 refereed journal articles, and has presented at conferences in 13 countries on five continents. He is currently leading a DTI-funded Industry Forum Adaptation Programme research team investigating UK best practice in hotels, restaurants, leisure operations, the licensed trade and visitor attractions. He has a doctorate from the University of Surrey and a MBA from London Business School./p pKaren Groenenboom studied Internal Management at the Amsterdam School of Business in the Netherlands. After this she decided to specialise in the area of hospitality. In 1999/2000 she successfully completed an MSc in International Hotel Management at the University of Surrey, part of which was a study into the nature and scale of crime in London's luxury hotels. Having worked in the Sales and Marketing Department of the Renaissance Amsterdam Hotel, she is currently working at the Amsterdam office of Bridge Travel, a UK tour operator./p‏ ‎‡9 1‏
921 ‎‡a the business school university of gloucestershire cheltenham uk‏ ‎‡b The Business School, University of Gloucestershire, Cheltenham, UK‏ ‎‡9 1‏
921 ‎‡a ppeter jones p pcheltenham and gloucester college of higher education cheltenham uk p pcolin clarke hill p pcheltenham and gloucester college of higher education cheltenham uk p pdavid hillier p puniversity of glamorgan wales uk p‏ ‎‡b pPeter Jones/p pCheltenham and Gloucester College of Higher Education, Cheltenham, UK/p pColin Clarke-Hill/p pCheltenham and Gloucester College of Higher Education, Cheltenham, UK/p pDavid Hillier/p pUniversity of Glamorgan, Wales, UK/p‏ ‎‡9 1‏
921 ‎‡a pbiographical notes p ppeter jones colin clarke hill and daphne comfort work in the business school at the university of gloucestershire david hillier is head of geography at the university of glamorgan and peter shears is director of professional studies in the school of sociology politics and law at the university of plymouth p‏ ‎‡b pBiographical Notes/p pPeter Jones, Colin Clarke-Hill and Daphne Comfort work in the Business School at the University of Gloucestershire, David Hillier is Head of Geography at the University of Glamorgan and Peter Shears is Director of Professional Studies in the School of Sociology, Politics and Law at the University of Plymouth./p‏ ‎‡9 1‏
921 ‎‡a pby peter jones david hillier and daphne comfort p pbiographical notes peter jones and daphne comfort can be contacted at the business school university of gloucestershire david hillier is head of geography at the university of glamorgan p‏ ‎‡b pby Peter Jones, David Hillier and Daphne Comfort/p pBiographical Notes Peter Jones and Daphne Comfort can be contacted at The Business School, University of Gloucestershire. David Hillier is Head of Geography at the University of Glamorgan./p‏ ‎‡9 1‏
921 ‎‡a pbiographical notes p ppeter jones and daphne p pcomfort work in the p pbusiness school at the p puniversity of p pgloucestershire and p pdavid hillier is the head p pof geography at the p puniversity of glamorgan p‏ ‎‡b pBiographical Notes/p pPeter Jones and Daphne/p pComfort work in the/p pBusiness School at the/p pUniversity of/p pGloucestershire and/p pDavid Hillier is the Head/p pof Geography at the/p pUniversity of Glamorgan/p‏ ‎‡9 1‏
921 ‎‡a ppeter jones and mazalan mifli p preceived in revised form 15th august 2000 p pschool of management studies for the service sector university of surrey guildford gu2 5xh uk tel +44 01483 876377 fax +44 0 1483 259660 e mail p jones@surrey ac uk p pprofessor peter jones is the charles forte chair of hotel management at the university of surrey p pmazalan on is a lecturer in food and beverage management in the school of business and economics at the university of malaysia in sabah he is a graduate of the hospitality programme at the university of hawaii and has a masters degree in international hotel management from the university of surrey p‏ ‎‡b pPeter Jones and Mazalan Mifli/p pReceived (in revised form): 15th August, 2000/p pSchool of Management Studies for the Service Sector, University of Surrey, Guildford GU2 5XH, UK Tel: +44 (01483 876377; Fax: +44 (0)1483 259660; E-mail: [email protected]/p pProfessor Peter Jones is the Charles Forte Chair of Hotel Management at the University of Surrey./p pMazalan ON is a lecturer in Food and Beverage Management in the School of Business and Economics at the University of Malaysia in Sabah. He is a graduate of the hospitality programme at the University of Hawaii and has a masters degree in International Hotel Management from the University of Surrey./p‏ ‎‡9 1‏
921 ‎‡a pthe authors p ppeter jones is deputy dean at cheltenham and gloucester college of higher education cheltenham uk p pdavid hillier is head of geography at the university of glamorgan pontypridd uk p‏ ‎‡b pThe authors/p pPeter Jones is Deputy Dean at Cheltenham and Gloucester College of Higher Education, Cheltenham, UK./p pDavid Hillier is Head of Geography at the University of Glamorgan, Pontypridd, UK./p‏ ‎‡9 1‏
921 ‎‡a pkaren groenenboom p pschool of management studies university of surrey guildford uk p ppeter jones p pschool of management studies university of surrey guildford uk p‏ ‎‡b pKaren Groenenboom/p pSchool of Management Studies, University of Surrey, Guildford, UK/p pPeter Jones/p pSchool of Management Studies, University of Surrey, Guildford, UK/p‏ ‎‡9 1‏
921 ‎‡a probert johnston p pwarwick business school university of warwick coventry uk and p ppeter jones p pschool of management university of surrey guildford uk p‏ ‎‡b pRobert Johnston/p pWarwick Business School, University of Warwick, Coventry, UK, and/p pPeter Jones/p pSchool of Management, University of Surrey, Guildford, UK/p‏ ‎‡9 1‏
921 ‎‡a pbiographical notes p ppeter jones and daphne comfort work in the business school at the university of gloucestershire david hillier is head of geography at the university of glamorgan and david turner is a senior research fellow in the cardiff business school p‏ ‎‡b pBiographical Notes/p pPeter Jones and Daphne Comfort work in the Business School at the University of Gloucestershire. David Hillier is Head of Geography at the University of Glamorgan and David Turner is a Senior Research Fellow in the Cardiff Business School./p‏ ‎‡9 1‏
922 ‎‡a HR‏ ‎‡9 1‏
943 ‎‡a 199x‏ ‎‡9 11‏
943 ‎‡a 198x‏ ‎‡9 3‏
943 ‎‡a 200x‏ ‎‡9 14‏
950 ‎‡a comfort daphne‏ ‎‡A Comfort, Daphne‏ ‎‡9 1‏
950 ‎‡a hillier david‏ ‎‡A Hillier, David‏ ‎‡9 1‏
951 ‎‡a university of gloucestershire‏ ‎‡A University of Gloucestershire‏ ‎‡9 1‏
995 ‎‡a http://viaf.org/viaf/305704831‏ ‎‡2 viafid‏ ‎‡9 1‏
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997 ‎‡a 0 0 lived 0 0‏ ‎‡9 1‏
998 ‎‡a Jones, Peter‏ ‎‡2 B2Q|0000062710‏ ‎‡3 exact name‏
998 ‎‡a Jones, Peter‏ ‎‡2 NDL|00444892‏ ‎‡3 exact name‏
998 ‎‡a Jones, Peter‏ ‎‡2 NKC|utb2011655784‏ ‎‡3 exact name‏
998 ‎‡a Jones,‏ ‎‡b Peter‏ ‎‡2 PTBNP|1651263‏ ‎‡3 exact name‏
998 ‎‡a Jones, P.‏ ‎‡2 J9U|987007350800705171‏ ‎‡3 exact name‏
998 ‎‡a Jones, Peter‏ ‎‡2 RERO|A003430011‏ ‎‡3 exact name‏
998 ‎‡a Jones, Peter‏ ‎‡2 NLA|000035252992‏ ‎‡3 exact name‏
998 ‎‡a Jones, Peter‏ ‎‡2 BNCHL|10000000000000000835727‏ ‎‡3 exact name‏
998 ‎‡a Jones‏ ‎‡b Peter‏ ‎‡2 LIH|LNB:J_o__v_;=B,‏ ‎‡3 exact name‏
998 ‎‡a Jones, Peter‏ ‎‡g British artist, born 1917‏ ‎‡2 JPG|500191383‏ ‎‡3 exact name‏
998 ‎‡a Jones, Peter,‏ ‎‡c ekonomist‏ ‎‡2 NSK|000467999‏ ‎‡3 joint author: (1.00, 'comfort daphne', 'comfort daphne')‏
998 ‎‡a Jones, P.‏ ‎‡2 NTA|13365544X‏ ‎‡3 exact name‏
998 ‎‡a Jones, Peter‏ ‎‡2 XA|1388‏ ‎‡3 exact name‏
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999 ‎‡2 (ZETO)ETOCEN024526525-001‏
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999 ‎‡2 (ZETO)ETOCRN000082960-001‏
999 ‎‡2 (ZETO)ETOCEN006984812-001‏
999 ‎‡2 (JNAM)22510‏
999 ‎‡2 (ZETO)ETOCEN009149168-001‏
999 ‎‡2 (ZETO)ETOCRN092552159-001‏