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Ships from

Asurion, LLC

Ships from

Asurion, LLC

Sold by

Asurion, LLC

Sold by

Asurion, LLC

Returns

Eligible for Return, Refund or Replacement within 30 days of receipt

Returns

Eligible for Return, Refund or Replacement within 30 days of receipt

This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.

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Details

ASURION 2 Year Floorcare Extended Protection Plan ($175 - $199.99)

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4.5 2,513 ratings

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$21.99

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Purchase options and add-ons

No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
Coverage: Malfunctions covered after the manufacturer's warranty.
Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

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Important information

Legal Disclaimer

Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion with your Asurion plan order number and we will resend.

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	Try again! Details Added to Cart spCSRF_Control	Try again! Details Added to Cart spCSRF_Control	Try again! Details Added to Cart spCSRF_Control	Try again! Details Added to Cart spCSRF_Control	Try again! Details Added to Cart spCSRF_Control	Try again! Details Added to Cart spCSRF_Control
Price	$21.99	$16.99	$9.99	$26.99	$13.49	$3.99
Delivery	Get itJul 16 - 17	Get itJul 16 - 17	Get itJul 16 - 17	Get itJul 16 - 17	Get itJul 16 - 17	Get itJul 16 - 17
Customer Ratings	4.52,513	4.54,234	4.5913	4.62,696	4.64,963	4.5750
Value for money	4.2	4.4	4.3	4.3	4.5	4.6
Easy to use	4.5	4.4	4.3	4.4	4.6	—
Giftable	4.1	4.5	3.8	4.0	4.5	—
Light weight	3.3	4.7	4.2	—	4.7	5.0
Suction power	4.2	4.0	—	4.2	—	—
Sold By	Asurion, LLC	Asurion, LLC	Asurion, LLC	Asurion, LLC	Asurion, LLC	Asurion, LLC

Product guides and documents

User Guide (PDF)

Product information

ASIN

B07P83ZW7V

Customer Reviews

4.5 2,513 ratings

4.5 out of 5 stars

Date First Available

February 28, 2019

Manufacturer

ASURION

Warranty & Support

Product Warranty:For warranty information about this product, pleaseclick here

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Product Description

From the brand

Customer reviews

4.5 out of 5

2,513 global ratings

How customer reviews and ratings work

Customers say

Customers like the service and ease of use of the vacuum cleaner. They mention that it's easy to put together and handle the machine. They're also happy with the coverage. However, some customers have reported charging issues with the product. Opinions are mixed on performance, and value.

AI-generated from the text of customer reviews

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Ease of use Service Coverage Performance Value Charging

22 customers mention "Ease of use"22 positive0 negative

Customers find the warranty service easy to use. They mention that it's easy to file a claim, put the machine together, and handle it. They also appreciate the fast service and the ease of purchasing the product.

"Accidentally damaged the wheel on my vacuum.Starting the claim was easy& was provided a return shipping label right away! "Read more

"Easyand simple "Read more

"...Thewhole process was pretty simple and quick."Read more

"...floor it needs a scrubber I don't think it's worth the price it'seasy to usebut it needs scrubbers "Read more

20 customers mention "Service"20 positive0 negative

Customers find the service fast, professional, and efficient. They also appreciate the quick compensation and turn around.

"...So happy I got protection.It was fastand I’m happy with results. I will never buy another vacuum without protection.... "Read more

"It doesn’t seem as powerful as my apex but tit isvery efficient"Read more

"...They are hassle free, honest andefficient.I will continue to purchase extended warranties from them on high ticket items like this one. "Read more

"Fast turn around"Read more

7 customers mention "Coverage"5 positive2 negative

Customers like the coverage of the warranty. They mention it provides great insurance, has no issues with the protection plan, and that the extended warranty was worth it.

"...Theextended warranty was worth it.I would recommend this waranty. "Read more

"No issues with protection planbeing delivered via email. "Read more

"They don't respond to your problems or requests. This is theUN-coverage.No coverage. You pay for nothing. Don't buy this. "Read more

"Great insurance... "Read more

19 customers mention "Performance"9 positive10 negative

Customers have mixed opinions about the performance of the warranty. Some say that it's very fast and effective, while others say that they stopped working after a couple of months.

"...Unfortunately when they sent it back itstill didn’t work right.... "Read more

"Works great"Read more

"...These thingsfail and fail often.What didn’t fail was my Asurion coverage.... "Read more

"I like that they were fast andproductive."Read more

13 customers mention "Value"9 positive4 negative

Customers have mixed opinions about the value of the warranty. Some find it great value, with no hidden fees and easy to buy. However, others say that it's a complete waste of money and a scam.

"Came via e-mail. Hopefully won't have to use it.Reasonable price."Read more

"...Three weeks for parts and repairs, but working fine now.No hidden fees."Read more

"Bought it for a non brand Chinese vacuum. It’s true,cheap comes out more expensivein the long run.... "Read more

"...I will make sure going forward to purchase these asgreat value."Read more

6 customers mention "Charging"0 positive6 negative

Customers are dissatisfied with the charging of the vacuum cleaner. They mention that it stopped charging two weeks before their 1-year warranty, it has a hard time returning to the charger, and it shuts off if they try to put it on higher speed.

"I bought a cordless stick vac 12 months ago. Itstopped charging2 weeks before my 1-yr. I bought the 2-year plan coverage from Asurion as well.... "Read more

"...the couch but rig clearance it keeps getting stuck,has a hard time returning to chargerif farther than 10 ft away.... "Read more

"I use my roomba everyday. Theroomba started to not chargeso I submitted a claim and the process was quick and easy.... "Read more

"...for vacuum nozzle wouldn't stay connected into nozzle part solost power for brush.Otherwise seemed to work but useless without hose handle. "Read more

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Top reviews from the United States

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Lindsey

Quick and easy!

Reviewed in the United States on May 3, 2024

Verified Purchase

Accidentally damaged the wheel on my vacuum. Starting the claim was easy & was provided a return shipping label right away!

Helpful

Cindy

Happy I bought protection

Reviewed in the United States on February 17, 2024

Verified Purchase

I’ve had a lot of cordless vacuums that have quit right after paying almost 200 for it. This time when I purchased again I got the protection. I paid 200 for this cordless vacuum and it had good reviews. The little clip that holds the door shut on filter broke after 8 months😡. So happy I got protection. It was fast and I’m happy with results. I will never buy another vacuum without protection.

2 people found this helpful

Helpful

carla e.

I'm in good hands, with Asurion!

Reviewed in the United States on July 6, 2024

Verified Purchase

I've used Asurion before on different products that I have ordered in the past. So, this time, I got it for my robot vacuum cleaner. So, if anything goes wrong, I have some backup with Asurion.

Helpful

RGW

Very easy

Reviewed in the United States on July 7, 2024

Verified Purchase

Easy and simple

Helpful

rickhartmanii

Did what they promised, it just took a while.

Reviewed in the United States on February 14, 2024

Verified Purchase

We sent in our vacuum and the process was easy. Unfortunately when they sent it back it still didn’t work right. We sent it in again and this time they decided that it was not repairable and reimbursed us for the purchase price which was immediate.

One person found this helpful

Helpful

that it cleans the floors

Reviewed in the United States on May 24, 2024

Verified Purchase

Only have used it twice. So far so good.

Helpful

Nancy

Worth it

Reviewed in the United States on April 25, 2024

Verified Purchase

Bought protection for my vacuum, when it broke down, putting a claim through the site was simple. The whole process was pretty simple and quick.

Helpful

Nancy O

NO EMAIL CONFIRMATION OF THIS PURCHASE. ONE OF YOUR REPS DISHONEST

Reviewed in the United States on September 16, 2022

Verified Purchase

THE REP I SPOKE WITH FROM ASURION ON 9/13/2022, TOLD ME THAT WITHIN 48 HOURS I WOULD HAVE AN EMAIL RECEIPT/CONFIRMATION OF PURCHASE OF THE 2 YEAR EXTENDED WARRANTY I PURCHASED WHEN PURCHASING THE ROOMBA VACUUM, FOR WHICH ALSO WAS PAID FOR IN FULL. MY INITIAL CALL WAS TO AMAZON, BECAUSE I PAID AMAZON FOR THE WARRANTY, MY FINANCIAL INSTITUTION PAID AMAZON, THEN THE REP FROM AMAZON WANTED ME TO MAKE ANOTHER CALL TO ASURION. ADVISED THE REP I PAID AMAZON, NOT ASURION AND THEY SHOULD HANDLE ASURION....THE REP WAS UNABLE TO TRANSFER ME TO A SUPERVISOR @ AMAZON, BUT DID FINALLY PUT ME ON ANOTHER HOLD AND TRANSFERRED ME TO AN ASURION REP. INITIALLY THE ASURION REP ADVISED ME THAT THEY DON'T SEND EMAILS W/REGARDS TO EXTENDED WARRANTIES, I ADVISED HIM I HAVE RECEIVED ONE EVERY TIME I PURCHASED, AND STILL HAVE THEM IN MY EMAIL. THEN HE ASKED ME IF I CHECKED MY SPAM, I TOLD HIM I HAD AND NOTHING WAS THERE.........BUT....WHY WOULD HE EVEN ASK ME THIS IF THEY DON'T SEND EMAIL WARRANTY CONFIRMATION??????? CONTRADICTING HIMSELF......VERY FRUSTRATING, IT'S NOW BEEN WELL OVER 48 HOURS, STILL NO WARRANTY IN MY EMAIL.

Helpful

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