Legal - Subprocessors in use

Information about Greenhouse’s subprocessors in use

The following list discloses the subprocessors assisting Greenhouse in providing services, where Greenhouse itself is acting as a data processor. Greenhouse executes Data Processing Agreements (DPAs) with each of its subprocessors to ensure personal data being processed by those subprocessors is properly protected and secured. Additionally, Greenhouse evaluates the security, privacy, and confidentiality practices of its subprocessors prior to engaging with them.


Amazon Web Services, Inc.
2021 Seventh Ave.
Seattle, Washington 98121, USA

Server infrastructure and data hosting

Note: Additional country of processing - Germany


Datadog, Inc.
620 8th Ave., 45th Fl.
New York, NY 10018, USA

Performance data; processing HTTP user request data


Fastly, Inc.
475 Brannan St. #300
San Francisco, CA 94107, USA

Delivering assets (images, documents, client-side source code) and firewall services


Fivetran
405 14th St., 11th Fl.
Oakland, CA 94612, USA

Delivery of data to data warehouse


Forethought Technologies, Inc.
345 California Street, Suite 600,
San Francisco, CA 94104, USA

Customer chatbot


Gainsight, Inc.
655 Montgomery St, 7th Floor
San Francisco, CA 94111, USA

Customer success platform


Google, Inc. (Google Workspace)
1600 Amphitheatre Pkwy
Mountain View, CA 94043, USA

Email processing


Medallia, Inc.
6220 Stoneridge Mall Rd, Floor 2
Pleasanton, CA 94588, USA

Customer satisfaction surveys and quality assurance


Pendo
150 Fayetteville Street , Suite #1400
Raleigh, NC 27601, USA

In-app messages and guidance


Rollbar, Inc.
51 Federal Street, Suite 401
San Francisco, CA 94107, USA

Error reporting and tracking


Sendgrid, Inc. (Twilio)
1801 California St., Ste. 500
Denver, CO 80202, USA

Two-factor authentication and email delivery system


Snowflake
106 East Babcock St., Ste. 3A
Bozeman, MT 59715, USA

Data warehouse for product analytics


Zendesk, Inc.
1019 Market Street
San Francisco, CA 94103, USA

Customer support ticketing system


Greenhouse Recruiting only

HireAbility.com, Inc.
PO Box 115
Londonderry, NH 03053, USA

Resume parsing

Mailgun Technologies, Inc
535 Mission St., 14th Floor
San Francisco, CA 94105, USA

Email services


Mapbox, Inc.
1133 15th St NW Suite 845,
Washington, DC 20005, USA

Provides location auto-complete functionality


Greenhouse Onboarding only


JN Projects, Inc. d/b/a HelloSign
1800 Owens Street, Ste. 200
San Francisco, CA 94158 USA

E-signature platform


Greenhouse Sourcing Automation only


Cloudfare
101 Townsend St.
San Francisco, CA 94107, USA

Email tracking and firewall services


MongoDB
1633 Broadway, 38th Fl.
New York, NY 10019, USA

Datastore


Sentry
45 Fremont St.
San Francisco, CA 94105, USA

Error tracking and reporting


Optional subprocessors


Adobe (Acrobat Sign)
345 Park Avenue
San Jose, CA 95110-2704

Opt-in e-signature service

Note: Greenhouse Recruiting-only subprocessor


Google, Inc. (Google Analytics)
1600 Amphitheatre Pkwy
Mountain View, CA 94043, USA

Website analytics

Note: Optional for EU customers only; on by default


OpenAI, LLC
3180 18th St
San Francisco, CA 94110, USA

Service provider for hosting large language models

Note: Opt-in subprocessor; off by default


Skilljar, Inc.
720 Olive Way #700
Seattle, WA 98101, USA

Customer training platform

Note: Greenhouse Recruiting-only subprocessor


SendSafely
1460 Broadway, 4th Floor
New York, NY 10036, USA

Encrypted file transfers


Workato
215 Castro St, Ste. 300
Mountain View, CA 94041, USA

Enables faster integration development for general and custom Greenhouse integrations

Note: Opt-in subprocessor; off by default


Add-on services - Requires a separate agreement


Grayscale Labs, Inc.
3423 Piedmont Rd NE
Atlanta, GA 30305, USA

Texting automation platform

Note: Use of Grayscale’s texting automation platform requires a separate agreement


Archived versions

Subprocessors in use - March 8, 2024