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Zoe Wood
Zoe Wood is the Guardian's consumer affairs correspondent.
Follow her on Twitter
August 2024
London restaurant St John offers its ‘nose-to-tail’ food at 1994 prices
Deal in celebration of 30th anniversary of founding of Michelin-starred pioneer sells out on day of launch
Consumer champions
Car insurance error took cost to more than £2,000
General Accident recorded two accidents against his name instead of one, so his policy soared
Consumer champions
Google listed my restaurant’s number as its British HQ
It mistakenly entered all my business details in the search results for ‘How to contact Google in the UK’
July 2024
Consumer champions
Insurance won’t pay my stolen bike claim because the lock was stolen, too
Sick leaves: tea growers’ climate misery leads to jump in UK prices
Liberating and a huge pain: my week with a Nokia ‘dumbphone’
Consumer champions
Uber Eats has failed to deliver after a £19,000 fraud
Money hacks
Repair or replace? How to get the best deal on fridges, dishwashers and washing machines
Consumer champions
Debt collectors are chasing my 84-year-old mother over a water bill
Low alcohol sales boom ahead of Euros final
England’s pubs prepare to pull 10m extra pints on Euros final day
Trader recommendation websites must vet firms, says watchdog
Consumer champions
Our car was no longer driveable after valet parking at Gatwick
Consumer champions
Sparks fly as M&S says no to a plastic loyalty card
June 2024
Number of UK income tax payers leaps by 4.4m in three years due to threshold freeze
John Lewis clothing range aims to ‘minimise waste and maximise longevity’
Tax giveaways, rent caps and childcare: what the manifestos would mean for your finances
Consumer champions
My husband died, and now I can’t access our savings or sell our house
‘Bridgerton universe’ has added £275m to UK economy, says Netflix
Crochet shakes off stuffy old image to become fashion’s freshest DIY trend
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