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Retail industry

28 October 2024

  • A worker walks through the Christmas shop at a John Lewis store

    ‘Christmas creep is real’: festivities start earlier every year, analysis finds

    Data supports belief that Christmas-themed merchandise, songs and decorations are appearing ahead of season

26 October 2024

  • Revenue at the Wesfarmers-owned Kmart Group jumped almost 5% last financial year to $11.1bn, even as cost-of-living pressures dampened the mood of many shoppers

    The art of Kmart: why the discount retailer is thriving while rivals such as Big W struggle

  • Shoppers in the beauty hall of John Lewis on Oxford Street

    John Lewis opens new-look beauty hall as temples of pampering return to high street

25 October 2024

  • a man looks down as he gets into a car

    Former Abercrombie CEO Mike Jeffries pleads not guilty in sex trafficking case

    Jeffries is charged with running an international sex trafficking and prostitution scheme while leading the clothing retailer
  • Woman holding up two dresses

    Online retailers should accept returns without complaining

    Letter:Serial returnerPenelope Joneswould prefer to try clothes on in store, but finds it’s often not possible
  • Boohoo website on a mobile phone with the Boohoo logo in the background.

    Boohoo rejects criticism from Frasers Group as ‘inaccurate and unfair’

    Frasers Group, which owns 27% of Boohoo, is attempting to install its founder Mike Ashley as chief executive of the online retailer

24 October 2024

  • Nils Pratley

    Nils Pratley on finance
    Boohoo was already a governance mess. Enter Mike Ashley for extra complexity

    Nils Pratley
    Frasers wants its founder to be Boss of the ailing fashion retailer. But Ashley isn’t ruling out being a bidder himself in any potential break-up
  • John Lewis on Oxford Street

    Secondhand Prada and cooking lessons? John Lewis gambles £800m on store makeovers

    The retailer plans a dramatic rethink of the chain, to include spas, boutiques and talks by authors, after deciding ‘shops are here to stay’

    • Shoplifting offences in England and Wales at highest level on record, ONS figures show

    • Frasers Group calls for Mike Ashley to replace Boohoo chief

    • Rebel Sport the big winner as supporters pay high price for team jerseys and fan gear

23 October 2024

  • A Mulberry handbag is seen for sale in a Mulberry store in Manhattan, New York City, U.S., November 24, 2021.

    Frasers Group criticises management of Mulberry after ditching takeover plans

  • Two female champagne bar staff serving baked goods and drinks

    Sausage rolls meet £425 Cristal at Greggs champagne bar in Newcastle

  • Illustration: Pete Gamlen

    The Audio Long Read
    10 years of the long read: How the sandwich consumed Britain (2017) – podcast

  • Coles and Woolworths stores.

    Woolworths and Coles blame suppliers and ‘outbreak of high inflation’ in fake discounts case

22 October 2024

  • a man gets into a car

    Former Abercrombie CEO out on $10m bond amid sex-trafficking investigation

    Authorities investigate allegations Mike Jeffries and others sexually exploited and abused young men at parties

  • Authorities announce arrest of former Abercrombie & Fitch CEO over alleged sex trafficking – video

    Authorities announce the arrest of Mike Jeffries, the former CEO of Abercrombie and Fitch
  • A Mulberry shop in London

    Mulberry rejects fresh bid from Mike Ashley’s Frasers Group as ‘untenable’

    Frasers had raised its offer from 130p to 150p a share, valuing the British luxury handbag maker at £111m

21 October 2024

  • A branch of WH Smith

    WH Smith to stock vinyl albums for first time since 1990s

  • Woman stands over box of clothes and using phone to check items she is returning

    Serial returners send back £6.6bn of online purchases a year in UK, report finds

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