Microsoft Store doesn't open
If you're having trouble launching Microsoft Store, here are some things to try:
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Reset the Microsoft Store cache: Press theWindows Logo Key+ Rto open theRundialog box, typewsreset.exe,and then selectOK.
Note:A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.
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Make sure Windows has the latest update.
Note:If your Windows 10 version is lower than 15063, you’ll need to update Windows or go towww.microsoft.com/store.To check your Windows version,look here for OS Build.
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Check your time and location settings.
See also
Need more help?
Contact Support
For technical support, go toContact Microsoft Support,enter your problem and selectGet Help.If you still need help, selectContact Supportto be routed to the best support option.