Related topics
×
Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Spending limits are a great way to give your family members freedom to shop in the Microsoft Store without overspending.Add money to your family members’ accountsto give them the ability to buy what they want within a budget. They can also shop freely using gift cards.

EnableAsk to Buyto avoid surprises and decide whether a Microsoft Store purchase is appropriate before it is made. Only family organizers can give approval. You can alsoset approval requirements on Xbox devices.

  1. Using a web browser, visitfamily.microsoft.com.Sign into your Family Safety account.

  2. Find your family member's name and clickMore options>Spending.

  3. Turn onNeeds organizer approval to buy thingstoggle.

  4. To approve or deny purchase requests through email, turn onEmail me when they get stufftoggle.

  1. Using a web browser, visitfamily.microsoft.com.Sign into your Family Safety account.

  2. Find your family member's name and clickAdd money.

  3. Select the amount you would like to put in your family member’s account.Once you complete the transaction, money cannot be refunded or exchanged for cash.

  4. To view a family member's past purchases,

    1. find your family member and clickMore options>Spending.

    2. Scroll down to seePurchase history.If you were charged for an unauthorized purchase, you may be able torequest a refund.

See also

How to investigate a billing charge from Microsoft

In-app purchases with non-Microsoft billing platforms

Need more help?

Contact Support

Get fast, automated support, 24/7 fromXbox Support.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×