Last updated: August 2024

PowerPoint crashes and slow performance

Issues affecting PowerPoint features and add-ins

Last updated: January 11, 2018

ISSUE

If you recently installed an update and have McAfee antivirus installed on your PC, you may experience problems editing chart data in PowerPoint or Word.

STATUS: FIXED

This issue has been addressed in McAfee's WebAdvisor release 4.0.7.148. To fix this issue, please update the McAfee antivirus to the latest version.

Changed functionality, blocked or discontinued features

Need more help?

Call support

Talk to support. If you have a Microsoft 365 for home subscription, or you purchased a one-time download of Office 2016, click theContact Uslink at the bottom of this page.

Office 365 community forums

Ask the community Get help from experts in our forums:Office on Windows forumfor personal, home, or university usersMicrosoft 365 community forumfor business users

Chat

Provide feedback in Office app You can send feedback directly to our Office teams:.

InOffice 2016 on Windows 10,open an Office app, and clickFile>Feedback.

Have a feature request?

Lightbulb - Idea

We love reading your suggestions on new features and feedback about how you use our products! To learn more about how to share your feedback, seeHow do I give feedback on Microsoft Office.We’re listening.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Find solutions to common problems or get help from a support agent.